Ratings based on 47 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from L.A., CA

The good, the bad, and the ugly...

Posted Jan 8, 2017
Pros: The hotel location is good for getting around Recoleta and we found the hotel staff to be very helpful.
Cons: The orange water they call juice and daily variety of breakfast food could stand improving... as well as the rooms, which desperately need updating.
Location: Location is good... the famous cemetery is nearby, as well as the design center and museum of bella artes.
The location of the Hotel Intersur is excellent and the public spaces are ok, but the rooms are in desperate need of remodeling. The halls and rooms have a moldy oder. The a/c did not work in the first room that we were given so they upgraded us to a suite... sounds good, but it turned out to have mold behind the curtains, around the windows... ugh. Also, the rooms are small, something that's hard to tell from the pictures and the mattresses are pretty hard (good if you like sleeping on a bench).
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

bedding and towels

Posted Sep 26, 2016
Pros: open spaces, clean, great staff
Cons: Towels, linens and beds should be upgraded
Location: Great location and within walking distance from many sites, shops and restaurants
Staff was extraordinary, breakfast balanced offerings and fitness center very good in what is offered for machines
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2016
Great location. Clean and comfortable room. Attentive staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stamford, CT

Nice hotel in Recoletta

Posted Jul 23, 2016
Pros: The location is is very good, close to tourist attractions. The staff is very helpful and responsive.
Location: The location of the hotel is very good. The Recoletta neighbourhood is very safe and has many tourist attractions, shopping center and restaurants.
The hotel is located in a very nice neighborhood in Recoleta. Our stay inluded free breakfast and free wifi,which became in handy to make new plans and research the activities and landmarks in the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Conveniently located hotel in Recoleta

Posted Mar 8, 2016
Pros: Location was very convenient
Cons: In house restaurant separate to breakfast area never seemed to be open
Location: Within walking distance of shopping, eating venues, parks, Recoleta cemetery.
Quiet hotel, buffet breakfast. Local amenities such as restaurants, shopping, parks close by and accessible by foot.
Comment from Hotel Management
Apr 23, 2016 by Departamento Comercial, Hotel Management
Dear guest, Thank you very much for sharing your experience. We are happy to read that you have enjoyed not only our hotel, but also our city. Our restaurant opens from 12 to 4pm during noon and for 8pm to midnight. We hope to see you again soon. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas, USA

Intersur Recoleta

Posted Jan 14, 2016
Pros: Excellent breakfast.
Location: Near excellent restaurants, museums, the subway system, etc. Safe neighborhood in the nicest part of Buenos Aires.
Great location near Museums, the Recoleta Cemetary, etc. Breakfast was outstanding, and the staff very accommodating.
Comment from Hotel Management
Apr 22, 2016 by Depto. Comercial, Hotel Management
Dear guest, Thank you very much for sharing your experience. We are glad to know that you have enjoyed both our city and our hotel as well. We hope we can receive you again on your next trip to Buenos Aires. Cordially,
3 out of 5
by A verified traveler from Brazil

Good localization, not very nice staff.

Posted Sep 21, 2015
Pros: Restaurant
Cons: Staf in the front desk, bathroom gym hours room service
Location: Good location near the cementery of recoleta
I went for a meeting and stayed five days with my wife Some people on the front desk are nice, others not very helpfull. Gym should be open by 8:00 am, but on a particular day openned only at 11:00 am. They do not have room service after 11:00 pm. One day I changed money, on the other day my wife was told changing money is not allowed! If you take a shower the bathroom is all wet because the watter pass through the shield. The good part of my staying was the restaurant Marcelo. Very nice food, good staff and good price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to cemetery and parks cafes

Posted Jul 22, 2015
Pros: The. Position shower area
Cons: The front staff in Foyer .
Location: Everything a tourist needs
Pleasant time wi fi was good breakfast normal continental style nice area
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Very convenient for its location.

Posted Jul 12, 2015
Pros: Downtown location, close to main avenues, plazas and points of interest
Cons: Inconvenient odours in the bathroom coming from the drain pipe Carpet cleaning is also an issue
Location: Very close to the best restaurants in Recoleta
We had a good week. Good Italian Restaurant Marcelo at the hotel. Breakfast buffet is excellent and abundant.
2 out of 5
by A verified traveler from BDA

Expecting a nice hotel..

Posted May 25, 2015
Pros: Location
Cons: update rooms...beds need to be improved and linens awful. Lacking charm.
This hotel was recommended..arrived late evening..not a welcome reception. Room needs refurbishment..looks run down...no luggage racks for room.day staff much more friendly. Overall disappointed. Only positive is good location.
Comment from Hotel Management
Jul 8, 2015 by Commercial Department, Hotel Management
Dear Guest, We appreciate your words and experiences. Your comments help us to improve our procedures. Our gold is to provide you a pleasant stay. I'll be sharing your thoughtful comments with our team. Regards,