Ratings based on 729 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

awesome hotel

Posted May 27, 2017
Pros: big rooms, views
Location: puerto madero is a very safe area, lots of restaurants to walk to, nature preserve nearby
this hotel was fantastic. rooms were nice and comfortable, nice views of puerto madero, and the breakfast offering was huge and delicious. this is a great hotel in PM and will definitely be staying here again.
Comment from Hotel Management
May 29, 2017 by lemclub, Hotel Management
Dear Sam, Thank you very much for sharing your comments about Hotel Madero. We are truly happy to know that we have been able to exceed your expectations. It will be a pleasure to welcome you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Amazing Hotel

Posted May 18, 2017
The hotel and staff were amazing. I spoke very little spanish and the hotel staff were always willing to help me, even helping to provide directions to cabbies for places I had to go. I would recommend if you are ever in Buenos Aires consider this as one of your first options as a place to stay.
Comment from Hotel Management
May 25, 2017 by Guest Relations Manager, Hotel Management
Dear Eric, Thank you very much for sharing your comments about Hotel Madero. We are glad to know that you enjoyed our Staff services. It will be a pleasure to welcome you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

top hotel with nice ammenities and central locatio

Posted May 6, 2017
top hotel always enjoy my stay , staff is very flexible
Comment from Hotel Management
May 15, 2017 by Cecilia - Guest Relations Manager, Hotel Management
Dear Carsten, Thank you very much for sharing your Madero Experience. We are glad to know that you enjoyed your stay with us. It will be a pleasure to welcome you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2017
Friendly, helpful staff, enormous rooms and well located
Comment from Hotel Management
May 24, 2017 by Guest Relations Manager, Hotel Management
Dear Anonymous, Thank you very much for sharing your Madero Experience. We look foward to welcoming you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

A wonderful hotel in Puerto Madero

Posted Apr 21, 2017
Pros: Everything!
Cons: Wifi was difficult to get in the bedroom
Location: Perfect location. The hotel is close to all kind of diverse restaurants. Very safe area also. Great area to get to Uruguay. it is called Buquebus.
We stayed 1 week in the hotel Madero in Buenos Aires. It was a wonderful experience. We had an early check in after 14 hours of flight from New York. The bedroom was big with a king size bed, a nice view on the river and a balcony. All the staff was very helpful and professional especially the concierge Sebastian who helped us for all our day trips. I recommend you a great authentic restaurant close to the hotel. it is called "Sigua la vaca". You will enjoy a buffet with all kind of salads and all the barbecue meat available. Delicious dinner!The hotel had a perfect various breakfast. They also offer coffee to take out. The White Bar is very cozy. They offer a free glass of wine. Malbeck is amazing! The best was to get a gift (a box of delicious cookies) to thank us to stay at the hotel. There is also a catholic church next to the hotel which was very convenient to celebrate Easter.
Comment from Hotel Management
Apr 29, 2017 by Cecilia - Guest Relations Manager, Hotel Management
Dear Emma, Thank you very much for sharing your comments about Hotel Madero. We are glad to know that you enjoyed our location, rooms, Staff and Breakfast. We regret that our Wi Fi services didn´t meet your expectations. We will share your comments with our Management in order to be considered. It will be a pleasure to welcome you back soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with spacious room.

Posted Apr 16, 2017
Pros: Location and design futures.
Cons: Breakfast attendants manners (sneezing onto food stands)
Great location in the new modern and safe part of BA. Nice spacious room on top floor. Good breakfast. The only negative on Friday night they have club night in the roof top bar - was bit noisy till 1am. Overall great experience.
Comment from Hotel Management
May 24, 2017 by Guest Relations Manager, Hotel Management
Dear Michael, Thank you very much for sharing your comments about Hotel Madero. We are glad to know that you enjoyed our location, rooms and Staff services. It will be a pleasure to welcome you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Colorado

Classy hotel close to many restaraunts

Posted Apr 12, 2017
Pros: Very, very clean. Modern large rooms, very comfortable. Liked the mini-bars in the room, open balcony, breakfast buffet was nice. Check out was at noo
Cons: Management must be able to follow through on promises, i.e. retrieval of the firearms. Wait staff in restaraunt was not always very attentive but seem
Location: Hotel is in very nice area, able to walk to see the markets in San Telmo, waterway, close to yacht club. There are many Tango show close
This hotel was recommended to us by our hunting outfitter. We were coming to Argentina on a Red Stag Hunt. The Hotel, although there were many positive things about it, was not 'gun' friendly. They confiscated our firearms, placed in basement where they were not locked up, so accessible to everyone but us. The management had promised to have the guns at the desk for the arrival of our transport to airport, and they were not available when our driver arrived. Otherwise, the desk staff was very accommodating, they arranged for our transport, they helped arrange for our Tango Show that we attended, gave good directions about how to get to certain attractions, recommended places to eat. I think if you are not a hunter, it is a wonderful hotel. Prices for laundry service was priced very high and took 2 days; could not find a laundry close by, ended up doing our laundry in the room, but saved $150.
Comment from Hotel Management
Apr 12, 2017 by Cecilia - Guest Relations Manager, Hotel Management
Dear Paula, Thank you very much for sharing your comments about Hotel Madero. We are glad to know that you enjoyed our location, rooms and Breakfast service. We apologize if the security measures taken, bothered you. It is not the the image that we want to offer. We appreciate your feedback about our service at the Restaurante. We will share it with our Management in order to continue improving our product. It will be a pleasure to welcome you back soon and have second chance to make up it. Sincerely, Cecilia - Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location good quality

Posted Apr 11, 2017
The hotel has a great location. the hotel is clean and comfortable anyone will be satisfied
Comment from Hotel Management
Apr 12, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for sharing your Madero Experience. We look foward to welcoming you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all good restaurants

Posted Mar 31, 2017
The hotel is very clean, great food, close to all types of restaurants, secure, nice, quiet
Comment from Hotel Management
Apr 1, 2017 by Guest Relations Manager, Hotel Management
Dear Anonymous, Thank you very much for sharing your Madero Experience. We look foward to welcoming you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great modern hotel in the heart of Buenos Aires

Posted Mar 14, 2017
Pros: Updated, well maintained, fantastic customer service.
Location: Puerto Madero is a great safe location, with many restaurants, bars, coffee shops, parks and roads to jog and do exercise.
A modern/updated hotel in one of the best locations in the City of Buenos Aires (Puerto Madero), with great comfortable and spacious rooms. Very good breakfast service as well. The staff is very professional, courteous and friendly.
Comment from Hotel Management
Mar 27, 2017 by lemclub, Hotel Management
Dear H, Thank you very much for sharing your Madero Experience. We are glad to know that you enjoyed our location, rooms and general servicies. It will be a pleasure to welcome you back soon and take about your reservation Sincerely,