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Overview of Hotel Napoleon

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Standard Double Room

No guest room rating
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Triple Room

No guest room rating
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 26 out of 91 reviews
5 - Excellent 29%
Rating 4 - Good. 32 out of 91 reviews
4 - Good 35%
Rating 3 - Okay. 25 out of 91 reviews
3 - Okay 27%
Rating 2 - Poor. 3 out of 91 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 91 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.9/5

Staff & service

2.6/5

Amenities

3.5/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
They don’t have much experience with customer they aren’t friendly
Stayed 2 nights in Mar 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe and awful
Unsafe and awful. Our taxi driver told us not to walk outside after about 6pm or we might be robbed at gunpoint. A noisy gang of teenagers hung out all night, every night, in the street at the lobby entrance. The hotel had removed all the knobs from the A/C units so you had to call the front desk every time you wanted it turned on or off. The hotel turned off all the power during the day and would only turn it back on at dusk. When I asked them to turn on the power before dusk, they refused. Breakfast consisted of little more than burnt and stale croissants. Staff was uncaring and unhelpful. Terrible hotel.
Stayed 4 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great value, clean room, hotel tv had Netflix! Such a refreshing change from Spanish tv!
Stayed 3 nights in Feb 2019

3/5 Okay

Liked: Cleanliness
Stayed 7 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Overall the hotel's location is not bad. Walks everywhere. The staff is wonderful. Helps with whatever it takes. The rooms are a bit old and so are the equipment. The walls are thin and you hear everything. The hotel staff helps restore peace when necessary.
Stayed 1 night in Oct 2018

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