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Reviews of Intercontinental Buenos Aires, an IHG Hotel

4 out of 5
Intercontinental Buenos Aires, an IHG Hotel
Moreno 809, Buenos Aires, Capital Federal

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 369 reviews" "
Rating 8 - Good. 105 out of 369 reviews" "
Rating 6 - Okay. 31 out of 369 reviews" "
Rating 4 - Poor. 8 out of 369 reviews" "
Rating 2 - Terrible. 9 out of 369 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pheng, Cerritos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful when we arrive one day earlier before the start of the cruise tour.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

4/10 Poor

DANA, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Vanderlei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and staff. Facilities are also a plus such as pool and gym. The room I had needs some upgrades. Wooden floor hinging and noisy, old furniture and lack of a total blacked out shade were a downer for me. Bar food was a hit and a miss: decent steak tartar but the pizza was cold and hard. On their favor the beer was pretty cold and crispy.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jagdish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in BA
The IHG BA is in a great location, The staff are terrific and the service the best Highly Recommended
Stayed 2 nights in Oct 2023

10/10 Excellent

Hector, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent option in the center of town.
Stayed 4 nights in Sep 2023

8/10 Good

NA YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

LINGXI

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Aug 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

merng

Liked: Cleanliness, staff & service, property conditions & facilities
Very historic part of town with many disused buildings
Stayed 4 nights in May 2023

8/10 Good

Denise

Liked: Staff & service, room comfort
Stayed 8 nights in Mar 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2023

10/10 Excellent

Sylvia

Stayed 4 nights in Mar 2023

6/10 Okay

Gail

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, staff & service
The rooms need to be renovated.
Stayed 3 nights in Feb 2023

4/10 Poor

Mike

Traveled with partner
Liked: Cleanliness, amenities
Front desk staff wouldn’t let us check in until exactly 4 pm. The hotel needs a renovation. Very tired looking. This is not a five star experience . 4 star bus tour type hotel. Seedy neighborhood, but close to San Telmo attractions.
Stayed 1 night in Feb 2023

10/10 Excellent

Marcelo, Mendham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located in a traditional neighborhood of Buenos Aires and with easy access from./to airports
Stayed 1 night in Jan 2023

10/10 Excellent

Raelita

Stayed 1 night in Jan 2023

8/10 Good

Georgina

Liked: Cleanliness, staff & service, room comfort
Very comfortable hotel . Great breakfast!
Impressive hotel in a quiet location. The room was large with very confortable beds. The breakfast was really good too. The pool area was quite small and the water was far too cold for anyone to use! The courtyard garden was interesting.
Stayed 1 night in Jan 2023

6/10 Okay

kyong a

Traveled with group
Bit disappointed.
Stayed 1 night in Dec 2022

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uenos Aires visit
I had a fabulous room and the staff were fantastic. The room was spacious.
Stayed 2 nights in Nov 2022

8/10 Good

Ned

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2022

10/10 Excellent

Luis, santo domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge service is the best I have had in more than 40 years traveling to over a 100 hotels in many countries
Stayed 1 night in Sep 2022

10/10 Excellent

Cesar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ubicación espectacular para dirigirte a cualquier lugar de Buenos Aires.
Stayed 5 nights in Aug 2022

6/10 Okay

Carlos, Miami

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is fine but the staff still needs to show some respect to their costumers. Nestor, the front desk, did not address our concerns and sent our luggage 1 hour latter.
Stayed 2 nights in Jul 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, comfortable
Stayed 1 night in Jun 2022

10/10 Excellent

Elizabeth

Stayed 4 nights in Apr 2022

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great place
Great hotel. Good location. Nice facility.
Stayed 1 night in Mar 2022

10/10 Excellent

hunter

Stayed 1 night in Jan 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular
Stayed 1 night in Dec 2021

10/10 Excellent

Abdulrahman

Stayed 2 nights in Dec 2021

8/10 Good

Elktravel, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A dated but very nice hotel with a very attentive and friendly staff
Stayed 5 nights in Oct 2019

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation, until the soldiers showed up
Everything was great until soldiers armed with machine guns ordered all Americans out of the country. But even then, the staff and management tried there best to make things less terrifying good us. But it was damn scary to have a machine gun pointed at hotel guests!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, excellent and helpful concierge.
Stayed 4 nights in Feb 2020

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy in BA
Great central location. Very friendly and helpful staff in Reception and elsewhere in the Hotel.
Stayed 2 nights in Feb 2020

10/10 Excellent

william

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding hotel
Friendly and professional service
Stayed 1 night in Feb 2020

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Oren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great support
Great hotel, great support
Stayed 2 nights in Feb 2020

6/10 Okay

Roy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Jen, reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service was excellent! All recommendations were great!
Stayed 1 night in Jan 2020

6/10 Okay

Roger

Disliked: Property conditions & facilities
Do not recommend.
The property is old especially the room we stayed in. Have not been renewed for a while. We can hear our neighbors’s TV and showering. Breakfast is the worst I ever had in a 4/5 stars hotel. Difficult to get wait staffs attention to get coffee. Terrible service. Front desk and concierge services are both very mechanical. No smiles..... Do not recommend at all.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean, close to the cruise terminal, and good food in the area.
Stayed 1 night in Jan 2020

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay in Buenos Aires
very nice people, problems with electric charge strip fast elevators
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed and would recommend this hotel
Stayed 1 night in Dec 2019

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019