Posted Dec 28, 2011 on Hotels
The people at this hotel do not know how to use hotels.com. I actually had to pay for my room again when I got there. They did not understand that I had booked the hotel online through my phone. They did not understand that I had already paid with a credit card. Simply terrible.
To make matters worse, the hotel is located in the worst area of Buenos Aires. Argentina is a wonderful country with amazing people and beautiful sites, this hotel is not one of them. It's in the hood, literally.
The room was disgusting, simply disgusting. Small roaches everywhere. I slept with my clothes on and did not get under the covers. Just terrible.
I emphasize, Argentina is amazing but this hotel is NOT. I only stayed because I had already paid, twice.