Ratings based on 26 Verified Reviews

4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Posted Apr 3, 2016
room is clean, close to restaurants and shops. friendly staff.
Comment from Hotel Management
Apr 23, 2016 by MilagrosR, Hotel Management
Dear Maria, It has been a pleasure to receive your opinion about your stay . We hope that on your next visit to Buenos Aires again we choose and to enjoy our services. Best regards, Milagros Belén Rodriguez - Guest Service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cornwall Ont.

Nice hotel and good value for our money.

Posted Feb 28, 2016
Pros: Location, clean, comfortable and reasonably priced.
Cons: The restaurant.
This was a 1 night stay after our cruise and the location was ideal for our needs. Walking distance to Puerto Madero with its port side cafés and Florida Street with its pedestrian only streetscape andshops.
Comment from Hotel Management
Mar 28, 2016 by meneira, Hotel Management
Dear Guest, thanks for your kind comment concerning your stay in our hotel. It is a pleasure to know that you have enjoyed the stay with us and you´ve felt it is a good value for money. Looking forward to seeing you again. Sincerely, Marcela Neira General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bog

In the middle of everything

Posted Feb 24, 2016
Very well located, bat walking distance of shopping, theaters and dining like Puerto Madero or just a slice of Pizza in Corrientes Ave.
Comment from Hotel Management
Mar 28, 2016 by meneira, Hotel Management
Dear Guest, Thanks for your nice review concerning your stay in the NH Collection Jousten, for sure it will be very useful for future guests. Hope you visit us again in Buenos Aires Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2016
It was very good everything whent well but I suspicion their was bed bugs every morning I would have bites
Comment from Hotel Management
Apr 23, 2016 by MilagrosR, Hotel Management
Dear Guest, It has been a pleasure to receive your opinion about your stay . We hope that on your next visit to Buenos Aires again we choose and to enjoy our services . Always we work on all points that mark us to get to offer the best service in the city of Buenos Aires. Sincerely, Milagros Belén Rodriguez - Guest Service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Puerto Madero

Posted Dec 22, 2015
Pros: THe English men at the recepcion. He is the best.
Cons: The room servisse menu and a meeting room to have business meeting that would be perfect
Location: Yes one of the goods is that is very well located. You can walk to puerto madero without problems.
The good point in this hotel is the staff. All time trying to help you. There is a English Gentlemen with White hair at the reception that is amazing, very polited. The bad is the food. Restaurant only opens for lunch and the room servisse has a very limited menu.
Comment from Hotel Management
May 3, 2016 by MilagrosR, Hotel Management
Dear Guest, Thank you so much for your nice comment! We love to hear that our location, and most important, our staff was nice for you. I will share your comment with Patricio, He is the english gentlemen. Always we work on all points that mark to reach offering the best service in the city of Buenos Aires. Sincerely, Milagros Belén Rodriguez - Guest Service
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Fair deal

Posted Nov 23, 2015
Pros: Staff is nice, very welcoming.
Cons: Quality of the bathroom and its dangerous towel hanger. You really can get hurt...
Location: the area is relatively safe and close to Puerto Madero, 9th of July ave, the Colon theater, walking distance from San Telmo and other attractions.
First of all, breakfast in this hotel is very good, but extremely (ridiculously) expensive. You are better off going somewhere aroung in this area. In addition, they tell you at the counter that it costs 12.36 US/person (+21% VAT = 15.00 US$) but charge you 18.50 US$ (VAT included). Why? Because 12.36 US$ is the price if you include all your breakfasts of your entire stay. If you go piece by piece, it's more expensive (nobody told me that). I made my point and paid - the already outrageous sum of - 15 US$.
Comment from Hotel Management
May 3, 2016 by MilagrosR, Hotel Management
Dear Guest, Thank you for your comment after your stay with us! It has been a pleasure to read that our location, and our staff was nice for you. Our goal is to maintain a varied and uniform breakfast among all the hotels in the chain. Kind regards, Milagros Belén Rodriguez - Guest Service
3 out of 5
Recommended
for Everyone
by A verified traveler from Sherbrooke, QC

Very nice with some + and -

Posted Nov 15, 2015
Nice: location; friendlyness of the staff; bed; breakfast (wonderfull but very expensive); etc. Not so nice: A/C is terribly noisy; rack to hang towels in bathroom terribly bad located. You can easily get injured.
Comment from Hotel Management
May 3, 2016 by MilagrosR, Hotel Management
Dear Guest, I wish to thank you for your kind words about our hotel and your stay. We love to read that our location, our delicious breakfast, and most important, our staff was nice for you. I want to apologize for the inconvenience with the air conditioning. I hope this inconvenience will not avoid you to choose us the next visit to Buenos Aires. Best regards Milagros Belén Rodriguez - Guest Service
4 out of 5
Recommended
for Everyone
by A verified traveler from Tegucigalpa, Honduras

Great location. Friendly staff.

Posted Oct 23, 2015
Pros: Great breakfast! Location.
Cons: Air conditining in the room I must say needs maintenance. Otherwise.. regular european standar hotel.
Location: Close to Puerto Madero and also walking distance to Casa Rosada, 9 de Julio Ave and others.
Great small hotel. Quite spotless. Great staff. Georgina at the dinning room very friendly and helpful.
Comment from Hotel Management
May 3, 2016 by MilagrosR, Hotel Management
Dear Guest, Thank you for your time writing a review after your stay! We love to read that our location and our delicious breakfast was nice for you. I will share your review with Georgina, she will be very happy to read it! Best regards, Milagros Belén Rodriguez - Guest Service
5 out of 5
Recommended
for Everyone
by A verified traveler from irvine, ca

46 years old solo travelor

Posted Oct 16, 2015
Pros: Everything
Cons: Nothing
Location: Restaurants and sightseeing and walking distance to Ferry station if you want to go to Uruguay
I really liked the hotel and the staff and the fact that it's close to all kinds of good restaurants and you don't need the charger or converter, the plug is USA
Comment from Hotel Management
May 3, 2016 by MilagrosR, Hotel Management
Dear Guest, I wish to thank you for your kind words about our hotel and your stay. We are pleased to see that our location was of use to you and that you were able to enjoy most of our services. Thank you once again for taking the time to write and we hope we may have you with us in the near future! Regards, Milagros Belén Rodriguez - Guest Service
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Nice hotel close to main attractions

Posted Mar 19, 2015
Nice hotel Good breakfast Close to puerto madero, "micro centro" and theaters
Comment from Hotel Management
May 9, 2016 by MilagrosR, Hotel Management
Dear Pablo, Thank you very much for your nice comment! We love to read that our location and our delicious breakfast was nice for you. Best regards, Milagros Belén Rodríguez - Guest Service