Interesting Hotel; Overall Positive
Posted Oct 11, 2016
Palermo Tower is not a standard hotel. I suppose you would call it a boutique hotel. Positives: Good location in Palermo, incredibly helpful and friendly staff, all staff spoke English, spacious rooms, very comfortable bed. Negatives: No rugs or carpet anywhere - all tile - so every closing door in the halls or person walking around is VERY loud; when we checked in she accidentally sent us to a room that was undergoing a renovation so we had to go back down to get a new room (resolved easily); They do not have any type of dining/room service (you can get breakfast in the morning, but our first morning nobody was there for the first 30 minutes to take our order and we had to leave for a work meeting); They do not stock any drinks (water) or snacks in the room or minibar - you have to ask for water (but they will provide); Furniture/walls/floors are just a little too worn - lots of knicks and scratches, scuffs on walls - doesn't feel totally clean and up to par with a nice hotel. Overall: We did like Palermo Tower in the end and the price and location were right. If you can overlook some amenities and features, it's a good bargain.