Ratings based on 35 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 18, 2016
Great hotel ! Great staff I arrive early and they prepare the room hours before the check in . very friendly And profesionals
Comment from Hotel Management
Nov 19, 2016 by YC, Hotel Management
Dear Sebastian A, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Hotel

Posted Oct 9, 2016
Room splendid, House keeping extraordinary, service excellente, concierge marvelous.
Comment from Hotel Management
Oct 12, 2016 by YC, Hotel Management
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel in the City

Posted Feb 14, 2016
Stayed here in the Winter 2015. Lovely high ceiling lobby with a large lobby bar for drinks or coffee/tea. The staff are very gracious and helped us throughout our stay. The rooms are quite large compared to typical rooms and have everything needed for a stay. We lived the restaurant with its extensive buffet options and incredible staff. We also made use of the pool which is actually next door at the Sheraton. It is very busy and has a nice area to catch rays, as well as adjacent workout facility and bar service.
Comment from Hotel Management
Feb 17, 2016 by Yanina, Hotel Management
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NSW

Park Tower

Posted Dec 25, 2015
Great hotel and close to major attractions. Hotel staff were friendly and could actually speak English, which is a major benefit. Breakfast buffet was good, however food was not replaced if finished. Biggest negative is the no wifi access, rate was 120 peso per day! Otherwise only access was in the main lobby.
Comment from Hotel Management
Jan 2, 2016 by Yanina C, Hotel Management
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.
5 out of 5
Recommended
for Everyone
by easy traveler from Los Angeles

Excellent hotel, very accommodating staff

Posted Jun 15, 2014
Pros: Every thing
Cons: Umm....
Location: Didn't get to experience that
Short stay but loved the place. For a change the hotel was as advertised, unlike other foreign country hotels where 5 star is a 3 in reality.
5 out of 5
Recommended
for Everyone
by Irene from Greenwich

Wonderful Hotel

Posted Jan 1, 2014
Pros: The corner suite was fantastic! The staff was the best.
Cons: The shower door leaked at the bottom
Location: Walk to attractions such as Recoletta neighborhood and Cemetary.
Great location, lovely facilities, especially nice staff. Very helpful meeting sudden need for an additional bed, private car, extra amenities etc. Always a smile and great attitude. Would definitely stay here again!
4 out of 5
Recommended
for Business Travelers
by Fernando from miami

Good centric hotel

Posted Aug 21, 2013
Pros: Comfortable rooms
Cons: A little old
Location: Very centric
Good and clean hotel, very friendly staff, good gym and nice swimming pool
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Pleasant stay

Posted May 19, 2013
Pros: The staff
Cons: The indoor pool.
We had a lovely stay at this hotel, the staff were very helpful and we found the dinner in the restaurant quite delicious. My only feedback is that we found finding the indoor pool facilities at the Sheraton to be difficult to find, which was actually in the Sheraton next door. - perhaps it would have been helpful for there to be instructions in the room on how to get to the rooms themselves.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

good hotel,great service average location

Posted Apr 26, 2013
Pros: Concierge Gustavo is extremely knowledgeable, intelligent, and kind! Staff/service is superb.
Location: location is not the best. The park next to the hotel is a bit unsafe.
Very good hotel. Great staff and service. Concierge Gustavo is amazing! The location is average and the park next to the hotel unsafe.
5 out of 5
Recommended
for Families
by CK from New York, NY, USA

A very good hotel.

Posted Apr 11, 2013
Pros: The staff member, the buffet breakfast, the room space.
Cons: No complimentary tea/coffee in the room. You have to order room service.
Location: It's right in front of a train station, next to a big 6-8 lane big road. Luckily, a Starbucks in about 5 minutes walk distance.
Our family just stayed in this hotel for 1 week. It's very spacious, clean. The staff members are very professional and helpful. Good breakfast buffet. The room service was good, food was tasty. We love everything about thishotel, except for 2 things: 1. they don't give you complimentary coffee/tea. No water boiler, coffee maker, no tea cups. The butler was very nice to bring us the water boiler for my kid and also give us tea cups. So we can eventually make tea for ourselves. 2. The location is not very close to tourist sights, restaurants.