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Reviews of Portal Del Sur

2 out of 5
Portal Del Sur
Hipolito Yrigoyen 855, Buenos Aires, Capital Federal

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 63 reviews" "
Rating 8 - Good. 28 out of 63 reviews" "
Rating 6 - Okay. 11 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 7 out of 63 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, transports in the immediate vicinity, ditto bakeries, cafes and restaurants. close to shopping ze, easy walking to La Boca.
Stayed 3 nights in Nov 2019

8/10 Good

Pat, Maine

Liked: Cleanliness, staff & service
This was a basic hostel located in an old but charming building. The staff was very helpful and the location was very good to stores, restaurants and the subway. It was a clean but very simple room. You had to run the shower for a few minutes before you got hot water. There was no hair dryer available as the listing said. Other than a few loud guests at night, we had a very pleasant stay!
Stayed 4 nights in Feb 2020

6/10 Okay

Loren, Riverside

Liked: Staff & service
Disliked: Amenities
Internet was out the whole time and no toilet paper in room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Excellent location. Excellent response to inquiries when booking. Zero response after I’d paid and was inquiring about lost property. I hope there is room to elaborate later in the survey. Pretty much as described. No breakfast available. The building is built on a central atrium which funnels sound and it can be loud if the night staff are socializing late as they were when I stayed. Draws a good clientele.
Stayed 4 nights in Nov 2019

10/10 Excellent

Al, Los angeles

Liked: Staff & service, amenities, property conditions & facilities
Most people working the joint are staying there too everyone wants to chat and get to know you. Also lot of good looking people there. Nice place too and people respect each other and belongings.
Stayed 1 night in Sep 2019

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous. Spend you money staying somewhere else
We were put in an attic where the window didn’t close properly. Even with heating on it was freezing. The shower was horrendous. We left after one night of the three we booked and stayed somewhere else instead.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Monica on Jan 22, 2019
Dear Guest, Hope you're doing great! We're glad to hear that in general you had a nice stay in with us, and thank you so much for your review, it help us to improve your facilities & services. We're already working on the things you pointed out so next time you'll have a even better stay! See you soon and safe travels!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Monica on Jan 22, 2019
Hi there Peter! Hope you're doing great! Thank you so much for your review. It was a pleasure to have you with us and keep in your mind that our doors are always open, so comeback anytime soon! Safe travels & enjoy! "

8/10 Good

A, Argentina

Liked: Staff & service, property conditions & facilities, room comfort
Great location. Very nice staff. Beautiful building and furniture styles. Room cleaning just ok, could be better.
Stayed 5 nights in Jul 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal abode in Buenos Aires
It lived up to our expectations as it was recommended by friends who stayed there in 2016.
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Recommend to those on a budget for its location
1. Location: really highly accessible, can walk around very easily 2. Wifi: just so so and sometimes I could even barely check my email 3. In-room facility: believe it or not there are ONLY two power sockets for six people! 4. Staff: really friendly and helpful 5. Price: can't complain much coz it comes with complimentary breakfast 6. Bathroom: it's wet and quite dark

8/10 Good

Verified traveler

Great relaxing atmosphere and rooftop bar with live music. Nice location.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service but great location
We booked a few nights here on the recommendation of a travel guide and then booked a return before leaving again for another part of Argentina. The service is very, very poor and very unwelcoming to the point where, before our return, we very nearly booked to go to another hostel rather than come back to the Portal Del Sur even though we knew we would lose the money. We didn't encounter this type of service anywhere else - it really is unique. It's a great shame because the hostel is really nice inside and the location is perfect for getting all over the city from the metro.

8/10 Good

Verified traveler

Liked: Staff & service
Good Hostel
The roof top bar is the best part. Great bar with a patio and a view out over the city. Rooms were okay, TV didnt really work. Good location.

6/10 Okay

Igal and Ann, Israel

Liked: Cleanliness, staff & service, room comfort
Very nice
A very nice play to stay and a vvery helpfull and kind staff. A good place to start your tour

8/10 Good

JUAN PEDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Arnaldo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Gerente eficiente
O Pablo solucionou um inconveniente do primeiro dia. Ficou melhor para todos .
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2019

8/10 Good

Wanderson Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para quem viaja sozinho
Lugar aconchegante com muito bom atendimento. Ideal para conhecer gente de todo o mundo.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la ubicación!. La entrada a la casona es un poco oscura pero la hambientación hermosa!!!!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
aceptable podria estar mejor los baños compartidos
Stayed 2 nights in Jun 2019

10/10 Excellent

Aletheia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Excelentes atendentes atenciosos. Localização privilegiada. E no mais excelente serviço de hostel
Stayed 7 nights in May 2019

2/10 Terrible

Gerardo Juan M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy malo
No tenía nada de lo que dice. Wifi no funciona, no tenía bañera, no tenía cama grande, la tv del siglo pasado y el control remoto sin pilas. Carísimo para ser un Hostel
Stayed 1 night in May 2019

8/10 Good

Pedro

Liked: Cleanliness, staff & service
Satisfeitos e felizes!
Adoramos o ambiente e fomos muito bem atendidos e recebidos por toda equipe do Portal Dele Sur, achamos só que o box do banheiro era muito apertado, não colocam pano no chão então sair molhado se enxugar sem tapete ficava meio desconfortável. Quarto simples porém aconchegante, sem tv, mas como passamos maior parte do tempo passeando não nos fez falta. Recepção muito educados e atenciosos, limpeza e arrumação das camas todo dia muito boa, porém a cama de casal eram 2 camas de solteiros. No geral estamos satisfeitos e felizes, não temos MT frescura com essas coisas e adoramos a estadia!
Stayed 4 nights in May 2019

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La réception ne sait pas si la chambre est payée.
Bien situé, bonne ambiance. Des idées de tours gratuits ou non. Réservation du taxi.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super Hostel! Bin 2x da gewesen und habe den Aufenthalt genossen! Tolle Menschen die dort arbeiten, super Frühstück, jeden Tag wird geputzt. Super Lage und tolle Aussicht von der Dachterrasse! Einziges Manko, die Ausstattung der Küche. Kochen eher schwierig da Töpfe, Pfannen etc fehlen bzw. Super alt sind. Aber wozu kochen? Essengehen ist in B.A super günstig:-) Wenn ich mal nach B.A zurückkomme, dann werde ich definitiv wieder in diesem einmaligem Hostel unterkommen!!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima, gezellig hostel, vriendelijke vrijwilligers
Stayed 3 nights in Jan 2019
Response from Monica on Jan 22, 2019
Dear Guest, It is a delight to know you had a wonderful stay with us and loved the service we offer. Thanks again for being our guest, we look forward to welcoming you back again soon. Kind Regards,

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2018
Response from Gerente on Dec 6, 2018
Gracias por el tiempo que ha tomado para dejarnos su feedback . Para nosotros los comentarios de nuestros huéspedes son la herramienta más valiosa para intentar mejorar día a día el servicio que ofrecemos.

8/10 Good

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar
El lugar, esta muy bien ubicado, cerca de la Avenida 9 de Julio y de la Casa Rosada, lo único malo, fue que me cobraron el impuesto por pagar en dinero efectivo y no con tarjeta de crédito, y aun no me envían la boleta o factura mi correo.
Stayed 6 nights in Oct 2018
Response from Gerente on Dec 6, 2018
Hola Jaime, Gracias por tu comentario! ​ De acuerdo a las leyes fiscales en Argentina, los ciudadanos argentinos y los visitantes extranjeros deben abonar un adicional del 21% en concepto de IVA. Solamente turistas extranjeros (90 dias de visa) que paguen con TARJETA DE CREDITO están exentos de pagarlo. Por otro lado, ya mismo coordino el reenvio de su factura. Saludos cordiales!

10/10 Excellent

Tamara Belen

MAS QUE RECOMENDADO! UN LUGAR DE ENSUEÑO
El ambiente fue realmente familiar y amistoso en todo momento. Hicimos varios amigos con mi novio y disfrutamos de Bs As. Gracias al hostel por brindarnos la posibilidad de dejar el equipaje y utilizar los espacios comunes aún despues de dejar la habitacion. Nos sentimos como en casa en todo momento. El mejor lugar que puedan elegir
Stayed 2 nights in Aug 2018

8/10 Good

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une auberge de jeunesse conviviale
Belle auberge de jeunesse située en plein centre de Buenos Aires avec un magnifique patio intérieur et un staff très accueillant offrant de plus de multiples activités et un très bon petit déjeuner.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuke sfeer, toplocatie!
Leuk personeel en een perfecte rustige plek midden in het centrum van Buenos Aires

8/10 Good

Verified traveler

Liked: Cleanliness
Perfect location and helpfull staff
Good location and helpful staff. Breakfast very plain but was served at the top of the building wich was very cool.

4/10 Poor

Alisen

Disliked: Staff & service, property conditions & facilities, room comfort
Das Frühstück hat mir nicht geschmeckt und

6/10 Okay

Edvaldo

Liked: Cleanliness
Conveniente
muito bom para fazer amigos

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !!! Recomendo Demais !!!
Excepcional !!!
Response from General Manager on Sep 26, 2016
Olá!! Esperamos que esteja tudo bem contigo! Ficamos muito contentes por saber que a tua experiencia connosco foi espectacular e queremos agradecer-te pela recomendacao. Muito obrigado e boas viagens!

8/10 Good

Tulio

Liked: Staff & service
Response from General Manager on Sep 26, 2016
Olá Tulio! Esperamos que esteja tudo bem contigo! Muito obrigado pelo teu review, ficamos contentes e satisfeitos de saber que no geral tiveste uma boa experiencia connosco. Queremos que a próxima seja ainda melhor é para isso que estamos a trabalhar! Boas viagens e até já!

2/10 Terrible

Salim, Nice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
L'hôtel ne prends pas en considération les plaintes, j'ai été victime de vol, et quand je m'en suis plein à l'hôtel ils n'ont absolument rien fait pour m'aider à résoudre l'incident..

6/10 Okay

Patrick, Montréal, Canada

Liked: Cleanliness
Central et bien tenu.
Central et assez facile d'accès. Personnel aimable. Superbe terrasse au 5e étage. Immeuble avec cachet. Cuisine microscopique.

8/10 Good

Camila, Santiago de Chile

Liked: Staff & service
Hostal con personal amable y en céntrica ubicación
El personal del hostal es muy agradable y en general, muy amables y disponibles para cualquier duda que se pueda tener respecto a la ciudad. Hay un bar en la terraza que es muy agradable y permite conocer gente nueva. En general es un lugar bastante silencioso, por lo que se puede pasar bien y luego dormir sin problemas. El desayuno es bueno, bastante completo y agradable. La ducha del baño es muy estrecha y uno la topa cada vez que se da vuelta. Dos noches seguidas olvidaron dejarnos toallas, al solicitarlas la primera vez, nos dijeron que las subirían pero nunca ocurrió. La noche siguiente, al llegar de regreso tuvimos el mismo problema y al dar aviso a quien estaba en recepción, en menos de cinco minutos fue a entregarnos toallas limpias.

2/10 Terrible

WALTER, Rosario

Disliked: Staff & service, property conditions & facilities
Ojo con las reservas, se pierden
Reserve por Hotels.com y cuando fui a recepción me dijeron que no estaba la reserva, y tuve que volver a realizar la reserva por internet, volver a pagar la estadia. Hasta ahora no me devolvieron el dinero.

10/10 Excellent

Hendrik, Haarlem

Liked: Cleanliness, staff & service, property conditions & facilities
Prachtig interieur. Smaakvolle inrichting
Het dakterras is super. En dan ook nog gratis Spaanse les!

10/10 Excellent

Pedro Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Òtima localização
Os atendentes são ótimos e o café da manhã também, mas de 6 diárias que fiquei no hostel apenas na primeira a internet funcionava no andar em que nos hospedamos. Isso foi um incoveniente porque todos os dias precisavamos sair do hostel para conseguir locais para acessar a internet e nos comunicar com nossas famílias. Além disso, acredito que o check out (as 11:00h) deveria ser no mesmo horário do checkin (14:00h), afinal pagamos pela diária inteira, não é mesmo? No mais, foi uma hospedagem tranquila e a localização é maravilhosa. Da pra ir a pé pra Florida, Plaza de Mayo, Puerto madero, e fica bem próxima a avenida de maio e os metrôs.

8/10 Good

Ana Paula da, São José dos Campos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Foi muito boa,fiquei bastante satisfeita, porém a única coisa que me desagradou foi que encontrei na roupa de cama cabelos e pelos, o que me deixou receosa de utilizar a mesma.Mas exceto isso gostei muito da estadia e pretendo voltar muito em breve.

8/10 Good

Ieda, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom estar lá, lugar lindo e agradável, pessoas encaradoras.