Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
69% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Lindo hotel en general

Posted Aug 17, 2016 on Hotels
El hotel en general está muy bien, la habitación un poco pequeña y el wifi a veces no funcionaba...
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Como Jefe de Recepción del Hotel le agradezco los comentarios que nos hace llegar. Tomaremos sus palabras como críticas constructivas para poder seguir ofreciendo un servicio acorde a las expectativas de nuestros huéspedes. Esperamos que nos vuelva a elegir. Cordialmente, Maximiliano Gómez Jefe de Recepción
4 out of 5
by A verified traveler

Great location

Posted Jun 24, 2016
Great location to move around town, safe, etc blablabla
Comment from Hotel Management
Jun 29, 2016 by Maximiliano Gomez, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your comments. They will help us to improve day by day. Looking forward to welcoming you in our hotels soon, Maximiliano Gómez Rochester Hotels
3 out of 5
by DANIEL from Recife

Razoável

Posted Jun 23, 2016 on Hotels
Hotel aparenta ser novo ou reformado há pouco tempo. Passei apenas uma tarde para ter um ponto de apoio antes de ir pro aero. Quarto pequeno mas acomodável e wifi mt instável.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Como Chefe da Portaria agrdeço seus comentarios, permitem-nos saber os pontos onde temos que trabalhar para continuar melhorando. Sem mais e a espera que volte a eleger-nos, Atenciosamente, Maximiliano Gómez Chefe da Portaria RH Hotels
4 out of 5
by A verified traveler

Posted Jun 22, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Sus comentarios nos permiten saber que vamos por el buen camino, la verdad que nos pone muy contentos saber que seguimos haciendo bien las cosas. Sin más y a la espera que nos vuelva a elegir, lo saludo muy atte. Maximiliano Gómez Jefe de Recepción
2 out of 5
by Craig from Australia

Convenient but noisy and smelly

Posted May 28, 2016 on Hotels
Sewerage smell in room 802 a real problem as was the noise from the dance clubs until 3 am. If you get a back room without the smell ok as a hotel.
Comment from Hotel Management
by Maximiliano, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your comments. They will help us to improve day by day. Looking forward to welcoming you in our hotels soon, Maximiliano Gómez Rochester Hotels
4 out of 5
by Alexandre from Melbourne

Good business hotel

Posted May 27, 2016 on Hotels
Room was small but well designed.
Comment from Hotel Management
by Maximiliano, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your comments. They will help us to improve day by day. Looking forward to welcoming you in our hotels soon, Maximiliano Gómez Rochester Hotels
4 out of 5
by LEANDRO from Belo horizonte

Ótimo!

Posted May 25, 2016 on Hotels
Hotel ótimo. Sem extravagâncias mas com todas as condições excelentes. Bom quarto, boa cama, excelente chuveiro e excelente localização. Atendimento muito bom com alguns atendentes extremamente atenciosos.
Comment from Hotel Management
by Maximiliano, Hotel Management
Como Chefe da Portaria fico contente e orgulhoso do nosso time, é grato saber que fazem o melhor dia a dia para satisfacer a os hóspedes. Sem mais e a espera que volte a eleger-nos, Atenciosamente, Maximiliano Gómez Chefe da Portaria
3 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Maximiliano, Hotel Management
Como Jefe de Recepción del Hotel le agradezco los comentarios que nos hace llegar. Nos sentimos muy halagados y nos alegra saber que estamos haciendo un buen trabajo y vamos por el buen camino. Sin más y a la espera que nos vuelva a elegir, lo saludo muy atte.
4 out of 5
by Marco Antonio

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Maximiliano, Hotel Management
Como Jefe de Recepción del Hotel le agradezco los comentarios que nos hace llegar. Nos sentimos muy halagados y nos alegra saber que estamos haciendo un buen trabajo y vamos por el buen camino. Sin más y a la espera que nos vuelva a elegir, lo saludo muy atte. Maximiliano Gómez Jefe de Recepción
4 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
Comment from Hotel Management
by Maximiliano, Hotel Management
Como Jefe de Recepción del Hotel le agradezco los comentarios que nos hace llegar. Sin más y a la espera que nos vuelva a elegir, lo saludo muy atte.