Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Columbus, OH

Modern business hotel

Posted Dec 7, 2016
Very modern / new. Large rooms. Front desk is English speaking and very helpful. House car can be hired which is better than dealing with taxis. Business center with free use of new Mac computers and free printing. Breakfast is great with the exception of the fruit flies.
4 out of 5
by A verified traveler

Posted Nov 15, 2016
Pros: Localização excelente. O atendimento é ótimo. A equipe é bem preparada.
Cons: A limpeza do quarto deixou a desejar. Deixaram de retirar o lixo durante dias. Não trocaram os copos sujos.
4 out of 5
by A verified traveler from Mexico City

Nice location

Posted Nov 1, 2016
Check in was terrible, I got an upgrade from Expedia but the hotel did not respect that until the next day, because expedia called back. Rooms were not that clean. Noisy all around. Food was fine, but room service took more than 50 minutes. They had the wrong prices on the menu.
4 out of 5
by A verified traveler from New Zealand

Lovely hotel in a great location

Posted Oct 9, 2016
We recently stayed at the Recoleta Grand for four nights. We had not been to Buenos Aires before and were very pleased with the location and the hotel. Recoleta is a lovely neighbourhood and the hotel is within walking distance to plenty of shopping, the old cemetry, pick-up point for the hop on/hop off bus etc. The hotel itself is lovely, very nice rooms, comfortable beds and a nice restaurant. Would highly recommend this hotel and would definitely stay there again.
Comment from Hotel Management
Oct 18, 2016 by Guest Services Manager, Hotel Management
Warm greetings from Recoleta Grand! I am really pleased to read your comments about your recent stay at the hotel. Please be sure I will share your feedback with our team, who will feel more than grateful with your words. We hope to welcome you back in the near future and have the pleasure, next time, to meet you personally. Warm regards, Luis Sero Mantero
5 out of 5
by A verified traveler from los angeles cali

Love the location

Posted Oct 2, 2016
Hotel was great, & I loved the location. Safe to walk around, lots of restaurants & boutiques near by. The room was a good size & clean.
5 out of 5
by A verified traveler

Perfectomundo

Posted Sep 26, 2016
Very good hotel. Ideally located in the middle of the city making it easy to move around. Quiet, clean, good service (though they could act sometimes slightly faster upon request). Very good breakfast service, young, dynamic and polite staff. Rooms are comfortable, bedding good, tv sets work well. Wifi also good though some areas of our room weren't completely covered (#701). Really worth it.
Comment from Hotel Management
Oct 18, 2016 by Guest Services Manager, Hotel Management
Warm greetings from Recoleta Grand! I am really pleased to read your comments about your recent stay at the hotel. We take note on the observations about the service . Is through comments like yours that we strive to improve our services. We hope to welcome you back in the near future and have the pleasure, next time, to meet you personally. Warm regards, Luis Sero Mantero
4 out of 5
by A verified traveler

Hotel buen ubicado

Posted Sep 7, 2016
En general estuvo buena, lo único es falta de insonorización de las vetabas en las habitaciones que dan hacia la Av las Eras mucho ruido
Comment from Hotel Management
Oct 19, 2016 by Coordinador de Servicios al Huesped, Hotel Management
Estimada Ana: Saludos desde Recoleta Grand! Agradecemos el tiempo que se ha tomado para escribir su opinión acerca de nuestro hotel. Nos alegra que su experiencia en general haya sido muy positiva. Tendremos en cuenta sus comentarios y opiniones, son criticas constructivas como la suya las que nos ayudan a mejorar día a día. Esperamos recibirla pronto en su próxima visita a Buenos Aires. Atentamente, Luis Sero Mantero
5 out of 5
by A verified traveler

Posted Sep 7, 2016
Pros: The shower was amazing especially during the cold winter
Very helpful staff. Pool and spa on the roof. Remind yourself to wake up early enough for breakfast. Even if you ate a ton of steak the night before.
Comment from Hotel Management
Oct 18, 2016 by Coordinador de Servicios al Huesped, Hotel Management
Dear guest, Warm greetings from Recoleta Grand! Thank you for taking the time to share your comments. Comments like yours provide us with a valuable feedback to share with our team. We look forward to continue welcoming you back to our hotel in the near future during your next stay in Buenos Aires. Kind regards, Luis Sero Mantero
5 out of 5
by A verified traveler

Posted Sep 5, 2016
Pros: ubicación, limpieza, atencion
Cons: los costos de la comida
Location: esta muy bien ubicado para caminar, tomar turibus y de fácil acceso a las avenidas principales
Hotel con excelente servicio y muy bien ubicado, el personal tiene la mejor actitud de servicio, siempre dispuestos a ayudar.
Comment from Hotel Management
Oct 18, 2016 by Coordinador de Servicios al Huesped, Hotel Management
Estimado Huésped: Muchas gracias por compartir sus comentarios con la comunidad de Expedia. Estamos felices que haya disfrutado de su estadía y que sienta nuestra actitud de servicio. Su critica constructiva nos ayuda a crecer día a día, sus comentarios serán compartidos con las áreas involucradas para su evaluación. Esperamos recibirle pronto en su próxima visita a Buenos Aires. Atentamente, Luis Sero Mantero
4 out of 5
by SILVIA ESTELA

This traveler left a rating score only Posted Aug 31, 2016 on Hotels