Ratings based on 91 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from edison, nj

conveniently located - close to attractions

Posted Jan 5, 2017
Pros: good breakfast, amenities are very good - excellent value for money
Cons: wifi
Location: cemetery, shopping, stores, restaurants,
clean and modern - courteous and friendly staff. REception was wonderful, welcome drink was refreshing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Modern business hotel

Posted Dec 7, 2016
Very modern / new. Large rooms. Front desk is English speaking and very helpful. House car can be hired which is better than dealing with taxis. Business center with free use of new Mac computers and free printing. Breakfast is great with the exception of the fruit flies.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Nice location

Posted Nov 1, 2016
Check in was terrible, I got an upgrade from Expedia but the hotel did not respect that until the next day, because expedia called back. Rooms were not that clean. Noisy all around. Food was fine, but room service took more than 50 minutes. They had the wrong prices on the menu.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Lovely hotel in a great location

Posted Oct 9, 2016
We recently stayed at the Recoleta Grand for four nights. We had not been to Buenos Aires before and were very pleased with the location and the hotel. Recoleta is a lovely neighbourhood and the hotel is within walking distance to plenty of shopping, the old cemetry, pick-up point for the hop on/hop off bus etc. The hotel itself is lovely, very nice rooms, comfortable beds and a nice restaurant. Would highly recommend this hotel and would definitely stay there again.
Comment from Hotel Management
Oct 18, 2016 by Guest Services Manager, Hotel Management
Warm greetings from Recoleta Grand! I am really pleased to read your comments about your recent stay at the hotel. Please be sure I will share your feedback with our team, who will feel more than grateful with your words. We hope to welcome you back in the near future and have the pleasure, next time, to meet you personally. Warm regards, Luis Sero Mantero
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles cali

Love the location

Posted Oct 2, 2016
Hotel was great, & I loved the location. Safe to walk around, lots of restaurants & boutiques near by. The room was a good size & clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfectomundo

Posted Sep 26, 2016
Very good hotel. Ideally located in the middle of the city making it easy to move around. Quiet, clean, good service (though they could act sometimes slightly faster upon request). Very good breakfast service, young, dynamic and polite staff. Rooms are comfortable, bedding good, tv sets work well. Wifi also good though some areas of our room weren't completely covered (#701). Really worth it.
Comment from Hotel Management
Oct 18, 2016 by Guest Services Manager, Hotel Management
Warm greetings from Recoleta Grand! I am really pleased to read your comments about your recent stay at the hotel. We take note on the observations about the service . Is through comments like yours that we strive to improve our services. We hope to welcome you back in the near future and have the pleasure, next time, to meet you personally. Warm regards, Luis Sero Mantero
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2016
Pros: The shower was amazing especially during the cold winter
Very helpful staff. Pool and spa on the roof. Remind yourself to wake up early enough for breakfast. Even if you ate a ton of steak the night before.
Comment from Hotel Management
Oct 18, 2016 by Coordinador de Servicios al Huesped, Hotel Management
Dear guest, Warm greetings from Recoleta Grand! Thank you for taking the time to share your comments. Comments like yours provide us with a valuable feedback to share with our team. We look forward to continue welcoming you back to our hotel in the near future during your next stay in Buenos Aires. Kind regards, Luis Sero Mantero
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but some details to fix

Posted Aug 14, 2016
Nice hotel well located. Nice and very quiet room. Internet is fast and reliable. Price is correct but some details fo fix : room service (food) is terrible and they obliged me to make a partial payment when my bill passed 10.000 pesos (US 650).
5 out of 5
Recommended
for Everyone
by A verified traveler from Asuncion, Paraguay

Excellent option near Recoleta

Posted Jul 28, 2016
Excellent staff attention, the room very confortable And All The necessary accommodations! Very complete and excellent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect location in recoleta

Posted May 31, 2016
Pros: Very nice king size bed. Nice smell to the hotel at all times. Quite room close to elevator. Nice buffet breakfast with great coffee con leche.
Cons: maybe more info on things to do in the city. i did not realize you must go online and print out invite to see presidential palace. my fault.
Location: Recoleta cemetary, restaurants and malls nearby. closet subway entrance a bit of a walk if you are not in good shape.
Very helpful upon arrival. Let us check in early at no costs. thanks again for that. Free welcome drink while we waited a few minutes. Rooms were in great shape and comfortable.