Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Convenient hotel close to everything

Posted Nov 14, 2016
Pros: Service
Cons: No comment
Location: Good location
Nice clean this time the price was a little higher
Comment from Hotel Management
Nov 15, 2016 by YC, Hotel Management
Thank you very much Carmen Enrique for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.
4 out of 5
by A verified traveler

A good option in BA

Posted Sep 17, 2016
Pros: Location
Cons: Free access to the gym and better options in the breakfast
Very well located, near business area an commercial areas too and a nice spa
Comment from Hotel Management
Sep 22, 2016 by YC, Hotel Management
Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.
5 out of 5
by A verified traveler from Asuncion

Very good location, a luxury hotel.

Posted Sep 15, 2016
Pros: The facilities, staff, location, the room, a lot of elevators, nice bar and restaurant.
Cons: The gym schedule, it is very bad.
Location: Everything is close to the hotel. It is not the best neighborhood in Buenos Aires, but anyway the are a lot of interesting places around.
My experience was very good. The staff is very polite and always willing to help. The gym schedule could be better, on weekends the gym is closed at 20 hs, and that is unfair. I like going to the gym at night, and I could not do it at the Sheraton, that was really bad.
Comment from Hotel Management
Sep 22, 2016 by YC, Hotel Management
Thanks very much for the comments you have left at Expedia. We are very happy to read that your stay was so pleasant. Thanks very much for staying with us.
5 out of 5
by A verified traveler from Boston, Ma

sheraton un lugar para sentirse como en casa

Posted Sep 6, 2016 on Hotels
El Sheraton es un hotel ejecutivo y a la vez familiar, cuenta con un gran personal siempre discupesto a servir y a complacer las necesidades de sus clientes.
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Muchas gracias por compartir su experiencia con nosotros. Estamos muy contentos de saber que ha disfrutado de nuestros servicios y que ha tenido una maravillosa estadía. Esperamos verlos pronto!
3 out of 5
by Rodrigo from Florianópolis

Esperava mais.

Posted Aug 29, 2016 on Hotels
Hotel com hall de entrada bonito, bem localizado e quarto amplo. Entretanto, banheiro com goteira na pia e cortina de plástico no chuveiro. Piscina coberta fechada na sexta feira. Inclusive matei uma baratinha em cima da pia do banheiro. Buenos Aires possui várias outras opções melhores na relação custo x benefício.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Estimado Rodrigo, antes que nada le pido disculpas por la experiencia no tan grata que tuvo con nosotros. Le aseguro que esta muy por debajo de los estandares de servicio y calidad que solemos brindar a nuestros huéspedes. Voy a informar a todos los departamentos involucrados para poder mejorar los puntos que nos detalla. Olajá pueda darnos una nueva oportunidad para demostrarle que hemos mejorado. Saludos desde Buenos Aires!
5 out of 5
by A verified traveler from san francisco ca

Tatiana rozhneva

Posted Aug 22, 2016
Great hotel with absolutely excellent service! The best service we ever experienced!
Comment from Hotel Management
Aug 23, 2016 by YC, Hotel Management
Dear Tatiana rozhneva, thanks very much for all of your comments. We really appreciate them. We look forward to welcoming you as our guest again.
4 out of 5
by A verified traveler from Mexico City

Great location downtown Buenos Aires.

Posted Aug 9, 2016
Great location in Buenos Aires, really near downtown acción, great gym and views
Comment from Hotel Management
Aug 10, 2016 by YC, Hotel Management
We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Sheraton Buenos Aires.
4 out of 5
by mauricio

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
5 out of 5
by Eraldo from Tubarao Sc

Bafonico

Posted Jul 30, 2016 on Hotels
Excelente escolha. Voltarei em breve.
5 out of 5
by A verified traveler

Home away from home

Posted Jul 17, 2016
Everything was very nice, the service and the people very helpful. except the restroom in our room. The shower tile was very dirty between the cracks. It could use a deep ckeaning. We enjoy our stay and the housekeeper stayed away from our room until we would leave for the day unlike other hotels we've stayed at. Overall very nice
Comment from Hotel Management
Jul 20, 2016 by YC, Hotel Management
Thanks very much for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services, we are going to take measures with our Housekeeping department in order to improve the cleanness. Thanks very much!