Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Toronto, Ontario, Canada

Beautiful hotel and exceptional staff.

Posted Jul 26, 2016
Pros: Location, staff, amenities.
Cons: The carpeting in our room should have been replaced long ago. The numerous stains were unappealing and not what I have come to expect from the Sofitel
Location: Very close to walking paths, restuarnts, shopping, transit (subway) and Plaza de Mayo
Having stayed at the Sofitel in Montreal, Canada and New York, USA - the property in Buenos Aires certainly lived up to expectations. The location is perfect for walking around the downtown and for getting onto the subway. The rooms are elegantly decorated and extremely comfortable. There were more stains in the carpet of our room than I was really comfortable with, however I did my best not to let that impact my enjoyment of the hotel and city.
Comment from Hotel Management
Jul 27, 2016 by AnaTrentadue, Hotel Management
Dear Ryan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We are working on fixing all our rooms, so I apologise for the stain in the carpet. They were created when the carpet was actually cleaned, and the product used touching the furniture dyed the carpet. A terrible event for the state of our magnifique rooms. We hope to see you again very soon. Sincerely, Ana Trentadue Guest Relations
5 out of 5
by A verified traveler from Colorado

Best place to stay in the area!

Posted Apr 30, 2016
Pros: The friendliness of the staff, location, quality, comfortable beds, food!
We had the best experience here. The staff is amazing! Would definitely stay here again. Perfect location to see the city. Hotel had everything we needed!!!
Comment from Hotel Management
Jun 27, 2016 by A Trentadue, Hotel Management
Dear Maureen, Thank you for taking the time to tell us about your experience in Sofitel Buenos Aires. We are very grateful for your opinion and our staff is looking forward to welcome you once more as our guest many other times in the future. Warm regards, Ana Trentadue, Guest Relations Manager
5 out of 5
by Laura from Seattle

Fabulous Service & FOOD!

Posted Apr 9, 2016 on Hotels
Our first trip to Argentina and we did not know what to expect. Sofitel was perfect and reminded us of a stay in Paris. We ate 2 out of 4 nights at Le Sud (better than the nights away!). The hospitality of Mariano and personal appearance of the fabulous chef were great highlights. We went on to Cordoba & Bariloche for wonderful stays, but Sofitil remained the nicest hotel by far. The bar there is great and the food is AMAZING!
Comment from Hotel Management
Jun 28, 2016
Dear Laura, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires. It is so pleasing to know that being your fist time in Argentina we had such a positive impact on your stay and percepcion of our Magnifique country. We are convinced that our guests´ satisfaction is our most important value; thus we continuously strive to make their stay an unforgettable Experience. We hope to enjoy your presence once again in our house! Sincerely, Ana Trentadue, Guest Relations
5 out of 5
by A verified traveler from Australia

OMG THE BEST!

Posted Mar 3, 2016 on Wotif
Pros: Everything! The staff were friendly, polite and helpful. I had problems with a tour that I booked locally and they tried everything to help me out.
Cons: I can´t think of a way to improve the hotel or the service. Gustavo, the receptionist was fantastic.
Location: It is close to everything.
I have stayed at a few Sofitel hotels, but this one had everything that one could need on a holiday. The amenities, the staff and the location were great.
Comment from Hotel Management
Jun 28, 2016 by A Trentadue, Hotel Management
Dear Sienna, Thank you for taking the time to tell us about your new experience at the Sofitel Buenos Aires. We are very grateful for your opinion and all of our staff, including Gustavo, is looking forward to welcoming you again as our guest many other times in the future. Warm regards, Ana Trentadue, Guest Relations
3 out of 5
by A verified traveler from New Zealand

Good location

Posted Feb 28, 2016
Pros: see above
Cons: see above
Location: Loved the tango
Location, food and service were good but we were disappointed by the size of the rooms (too small - felt 'tight') and smelt and felt damp when we first arrived. Also, the service book was all in Spanish (as were the instructions for the equipment in the gym!) which was surprising as this hotel is part of a cruise package which caters mostly for english-speaking visitors. Staff were helpful and friendly.
Comment from Hotel Management
Jun 28, 2016 by A Trentadue, Hotel Management
Dear Mei, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires. We are very grateful for your opinion about our location, food and service! Our staff is looking forward to welcome you once more as our guest many other times in the future. Warm regards, Ana Trentadue Guest Relations
5 out of 5
by David

Posted Feb 21, 2016 on Hotels
Comment from Hotel Management
Jun 28, 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Trentadue Guest Relations
5 out of 5
by A verified traveler

Nice hotel, close of many attractions

Posted Feb 12, 2016
Great buffet breakfast, large room, lovely lobby. Amazing hotel!
Comment from Hotel Management
Jun 27, 2016 by A Trentadue, Hotel Management
Dear Elaine, Thank you for the great review of our hotel from back in february. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Trentadue Guest Relations
5 out of 5
by julie from California

A positively memorable stay...

Posted Jan 24, 2016 on Hotels
The hotel was beautiful and rooms comfortable, but the friendly, professional service from the staff made our stay truly memorable. The restaurant, Le Sud, was excellent and highlights the talent of the chef!
Comment from Hotel Management
Jun 28, 2016
Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Ana Trentadue, Guest Relations
5 out of 5
by Eduardo

Posted Jan 20, 2016 on Hotels
Very nice hotel in one of the most exclusive parts of the city.
Comment from Hotel Management
Jul 2, 2016 by A Trentadue, Hotel Management
Dear Mr. Eduardo, Thank you for your kind comments! We are, without a doubt, in a very privileged area close to many emblematic monuments and parts of the city. It brings us great joy to know you were able to take advantage of this. In the future, we hope to have you with us again! Kind Regards, Ana Trentadue Guest Relations
4 out of 5
by A verified traveler from Mexico DF

Posted Jan 17, 2016
Pros: Soy fiel a Sofitel, su atencion es muy buena, siempre con flores frescas.
Cons: Mejorar la limpieza de la tapiceria en cuartos.
El hotel es muy bonito, la atencion excelente. Se siente un hotel sin mucho mantenimiento en habitaciones, la tapiceria en general sucia y pienso que necesita una refrescadita.