Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from merida yucatan mexico

excelelente ubicacion

Posted Aug 30, 2016
excelente ubicacion cerca de restaurantes de primer nivel y enfrente de patio bullrich , personal excelente
5 out of 5
by A verified traveler from VA

Fantastic service.

Posted Aug 14, 2016
This hotel has the best service I have witnessed in a while as a result of highly trained staff. The restaurant's food is superb and the price is even better for what you are getting. A must try ! Highly recommended hotel.
Comment from Hotel Management
Aug 15, 2016 by Florencia Tauriello, Hotel Management
Dear Alex, We very much appreciate your comments regarding your stay at The Brick Hotel Buenos Aires, member of the MGallery Collection by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florencia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
by A verified traveler from Rio de Janeiro, RJ

Tratamento diferenciado

Posted Aug 7, 2016
Lobby suntuoso e ao mesmo tempo aconchegante, acho que é o lobby mais bem decorado que já vi. O quarto é confortavel embora a banheira seja muito pequena. A localização é excelente, em frente a um shopping lindo e proximo a vários pontos legais da cidade Além disso, o hotel tem piscina aquecida e sauna - separada feminina e masculina - incluídos no preço, o que é muito legal. O melhor de tudo é o tratamento: mesmo sendo um hotel bem grande não há burocracia no check in e todos parecem conhecer cada hóspede. Nunca vi igual! Tive problemas c o site expedia que me fez crer que o café da manhã estava incluído na tarifa e não estava. O hotel, diante da reclamação, incluiu o café da manhã nas diárias. Resumindo: foi uma ótima experiência.
Comment from Hotel Management
by Florencia Tauriello - Guest Experience Manager, Hotel Management
Prezada Thais, Apreciamos imensamente seus comentários referentes á sua hospedagem no The Brick Hotel Buenos Aires, membro da Coleção MGallery. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
by A verified traveler

Excellent hotel in Argentina

Posted Jul 24, 2016
Great service and attention. Excellent staff and kidness in service.
Comment from Hotel Management
Jul 26, 2016 by The Brick, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucas Esmerado Manager on Duty The Brick Hotel Buenos Aires
5 out of 5
by mario

Posted Jun 2, 2016 on Hotels
Comment from Hotel Management
by Eduardo Cruz del Rio, Hotel Management
Estimado Sr. Mario, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
3 out of 5
by Ricardo from Bolivia

Bueno

Posted May 26, 2016 on Hotels
Bueno pero antiguo
Comment from Hotel Management
by Eduardo Cruz del Rio, Hotel Management
Estimado Sr. Ricardo, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
by Kelly from Portland

A Few Days to Explore Buenos Aires

Posted May 19, 2016 on Hotels
Friendly and helpful front desk staff and a nice breakfast. Centrally located in Recoleta, which is a nice area. I would stay there again.
Comment from Hotel Management
by Eduardo Cruz del Rio, Hotel Management
Dear Mrs. Kelly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
by Raul

Posted May 13, 2016 on Hotels
Comment from Hotel Management
by Eduardo Cruz del Rio, Hotel Management
Dear Mr Raul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
by A verified traveler from Mendoza. Ar

Great Value

Posted May 3, 2016
Pros: The location!
Cons: Some of tge furniture has details missing, like decorative rings on the handles. But, this is being super picky!
Location: Directly across a chic shopping center with movies, restaurants, food court, great stores and a Starbucks. Located in a ritztneighborhood.
This hotel is my second home. The staff remembers you and note in the computer your preferences. I prefer a sheet and blanket rather than a duvet. When I arrive in my room, the bed already has it. tge service is outstanding!
Comment from Hotel Management
May 26, 2016 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Mrs. Ana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 28, 2016 on Hotels