Ratings based on 315 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Upscale Hotel, great location.

Posted Mar 11, 2017
Nicely located hotel, very nice rooms, could do better at kitchen
Comment from Hotel Management
Mar 15, 2017 by Guest Experience Manager, Hotel Management
Dear Mr. Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler from ponte vedra

Buenes Aires

Posted Mar 5, 2017
Staff is very attentive and helpful. Great breakfast and wonderful bar.
Comment from Hotel Management
Mar 9, 2017 by Florencia Lucia Tauriello, Hotel Management
Dear PVBFL, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
Recommended
for Couples
by A verified traveler

Good location, excellent staff

Posted Feb 26, 2017
Every staff member was welcoming, friendly, and helpful. Nice sized room. Clean and quiet.
Comment from Hotel Management
Mar 3, 2017 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Brick Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Feb 25, 2017
Lovely hotel, superb breakfast and comfortable rooms. Well situated for the cemetery and art gallery.
Comment from Hotel Management
Mar 3, 2017 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Brick Hotel Buenos Aires
4 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo

Great location

Posted Feb 24, 2017
I wish the room was as beautiful as the lobby. Nice hotel, but rooms need some renovation. Breakfast area is comfortable and offers good variety.
Comment from Hotel Management
Mar 3, 2017 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Roberto, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Brick Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler

great location near mean sights

Posted Jan 13, 2017
wonderful experience. staff was excellent. Would come again
Comment from Hotel Management
Jan 16, 2017 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Posted Dec 28, 2016
Nice hotel in a great location. Would recomend to everyone, is close to nice shopping, restaurants and cafes. The neighborhood feels really secure.
Comment from Hotel Management
Dec 30, 2016 by Florencia Tauriello - Guest Experience Manager, Hotel Management
Dear Mrs. Margarita, We very much appreciate your comments regarding your stay at the The Brick Hotel Buenos Aires MGallery Collection by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Very good hotel to stay in Recoleta

Posted Dec 20, 2016
Pros: The environment is so nice and quiet; rooms are nice, elegant, quiet, you cannot hear people even walking by your room. Very friendly staff.
Cons: Perhaps some furniture is a little old.
Location: Recoleta is a place in which you can find shopping, restaurants and have a lot of fun. Night life is amazing.
The location of the hotel is excellent, only about five blocks from Recoleta Cemetery, and in front of it there is a nice mall called Shopping Bullrich. Rooms are elegant and very comfortable; the restaurant is beautiful though I think some furniture should be changed soon for maintenance. Lobby is nice and confortable and the staff is amazingly helpful.
Comment from Hotel Management
Dec 21, 2016 by florencia.tauriello@accor.com, Hotel Management
Dear Mr. J Angel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
3 out of 5
by A verified traveler

Disappointed at this hotel

Posted Dec 20, 2016 on Hotels
This hotel is on a good location however very disappointed with their service overall, 1) no foreign money exchange at hotel 2) the housekeeping is slow to replenish towels, lotion, tissue & cotton sticks 3) staffs at the lobby & main gate are not helpful when we were looking for a taxi, 4) breakfast selection was not great & also the quality
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires
4 out of 5
by A verified traveler

Perfect for s short stay

Posted Dec 19, 2016 on Hotels
I have no complaints. Nice, clean hotel is a great area. I just wish there was some information in my room about the hotel. I didn't know if it had a pool or a fitness room or spa.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florencia Lucia Tauriello Guest Experience Manager The Brick Hotel Buenos Aires