Vending machine
Check availability

Reviews of Two Hotel Buenos Aires

3 out of 5
Two Hotel Buenos Aires
Moreno 785, Buenos Aires, Capital Federal

Reviews

8.2

Very Good

Rating 10 - Excellent. 354 out of 1000 reviews" "
Rating 8 - Good. 433 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service
The hotel it’s ok but the pillows are in terrible shape’s horrible they should change that pillows long time ago. A bad pillow or destroyed your vacation… the location is convenient is close to almost every point of interest … easy to go around … Uber works perfect and it’s cheap .. the area is a little dirty but in general it’s ok
Stayed 2 nights in Dec 2023

4/10 Poor

Raul

Disliked: Staff & service

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel except the Internet. We stayed eight nights and found the staff, especually the night desk clerk, to be friendly and helpul. Our room was small but functional and breakfast was good, but was the same for all eight days. Location is great. We walked everywhere. Our only issue was the unreliable Internet. Some times it was fine but often we couldn't even load a web page. That is the only reason we would not stay here again. Otherwise highly recommended.
Stayed 2 nights in Nov 2023

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Good location- close to San Telmo, Puerto Madera, and Retiro
Stayed 3 nights in Nov 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for a business stay. The staff was very professional and kind.
Stayed 1 night in Oct 2023
Response from Natalia R.Palacios- Revenue Manager on Oct 24, 2023
Dear Nancy, Thank you for taking the time to complete the guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel, we will work for a perfect review on your next stay with us! On behalf of our entire staff at Two Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

8/10 Good

César

Liked: Cleanliness, staff & service
T
Stayed 3 nights in Jul 2023
Response from Natalia R.Palacios Revenue Manager on Jul 24, 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación pequeña ideal para pasar una noche, personal muy amable y desayuno variado y abundante
Stayed 1 night in Jun 2023
Response from Natalia R.Palacios- Revenue Manager on Jul 3, 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

4/10 Poor

Pablo, Oranjestad

Traveled with family and small children
Disliked: Cleanliness
The room was ok but the Internet service was terrible. Don't depend on it if you are planning to do any work during your stay.
Stayed 1 night in Apr 2023
Response from Natalia R.Palacios Revenue Manager on Apr 24, 2023
Dear Pablo, First at all, we really apologize about the bad experience with the WI FI, your complaint is being given our fullest attention and we regret for any issues that you may have had during your stay in the two hotel.

10/10 Excellent

Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, contemporary room design, very clean, centrally located, walkable to public transportation, safe and quiet. Highly recommended!
Stayed 1 night in Apr 2023
Response from Natalia R.Palacios- Revenue Manager on Apr 13, 2023
Dear Ming, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Katina

Stayed 2 nights in Mar 2023
Response from Natalia R.Palacios Revenue Manager on Apr 24, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast really not much to choose
Stayed 1 night in Mar 2023
Response from Natalia R.Palacios- Revenue Manager on Mar 28, 2023
Dear Hans, thank you very much for your comments, we appreciate all your details about your stay with us. Your complaint about breakfast is being given our full attention. Regards

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value was excellent! Room and lobby were very clean and comfortable. We stayed in a regular room. 208. Bed was comfortable. Television was Spanish only. We could not attach by Bluetooth to our IPad. Plugs were Euro and no USBs in the room. They provided us a Euro plug hair dryer and one plug adapter. We plugged in double USB port then portable charger, then both IPhones and IPad. That worked. Shower head mount was broken and had to balance with water pressure to hold shower handle in place for shower. The outlet at the desk was broken. Breakfast was excellent! Staff was very helpful! I would definitely recommend this hotel.
Stayed 2 nights in Jan 2023
Response from Natalia R.Palacios- Revenue Manager on Feb 13, 2023
Dear Thomas, Oi Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

george

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're regulars there - probably my 5th or 6th visit. Staff always has helpful English speakers. Very good value property - rooms and eating areas kept very clean. Hallways on room floors are a bit tired but kept clean also.
Response from Natalia R.Palacios- Revenue Manager on Feb 13, 2023
Dear George, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Melisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night and wish I could stay longer. Very nice hotel, clean and very convenient to restaurants within walking distance. I will recommend!
Stayed 1 night in Dec 2022
Response from Natalia R.Palacios- Revenue Manager on Dec 14, 2022
Dear Melisa, thank you very much for your kindly comments about our hotel. We hope to receive you again soon.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good for Plaza di Mayo, Ave di Maya and Ave di Julio. The area around the hotel felt safe. The hotel was nice and clean, breakfast was good and the staff were friendly, although they didn't speak much English they were still very helpful. My room was on the 8th floor and there was a fairly constant noise which I assume was the lift mechanism, after 3 days staying there it was definitely getting iritating.
Stayed 3 nights in Oct 2022
Response from Natalia R.Palacios- Revenue Manager on Nov 1, 2022
Dear Caroline, First and foremost I would like to thank you for taking the time to share your feedback with us.

6/10 Okay

Tessa Jane

Stayed 1 night in Oct 2022

8/10 Good

Augustin, Denver

Liked: Cleanliness
Disliked: Amenities
You basically get what you pay for here. The hotel is very simple but safe and clean. Be careful around the area, however. My IPhone was stolen by a guy riding a bike down the street just as I was consulting a map on the phone. Despite running down the street after him yelling "Socorro!!," nobody lifted a finger to help in any way.
Stayed 1 night in Oct 2022
Response from Natalia R.Palacios- Revenue Manager on Oct 18, 2022
Dear Augustin, First of all, we apologize for the bad experience on the street. thank you very much for your comments. Regards

6/10 Okay

Pablo

Traveled with family and small children
Liked: Staff & service
It's an OK place to stay one or two nights, but nothing more.
Stayed 1 night in Sep 2022
Response from Natalia R.Palacios- Revenue Manager on Sep 19, 2022
Dear Pablo, Thank you for sharing your review, please accept our sincerest apologies if we ever fell short of your expectations.Regards

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Front desk staff very helpful, especially Eduardo.
Stayed 13 nights in May 2022
Response from Natalia R.Palacios- Revenue Manager on Jun 13, 2022
Dear James, thank you very much for your kind comments about our hotel. We hope to receive you again soon. Regards

2/10 Terrible

Nathaniel, studio city

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a two night stay, ended up staying one night. To start, I went to the front desk a few minutes after entering my room, due to the outlet at the desk completely missing. Since the phone has no markings for front desk, I decided to go and speak with the person who checked me in. He then called for maintenance and by the time I walked back to my room, the door was wide open and the maintenance person was fiddling around with the light switches, as if I didn’t realize how to insert the key to make the power come on. After a brief exchange (in Spanish), I finally got him to listen to the actual problem at hand, the plastic covering for the outlet was missing and the wiring was exposed. At this time he says “why didn’t the housekeeper tell me about this”…. Little did I know this would be a theme of my short stay at Two Hotel. I then decided to try and get some work done, doing my best to ignore the constant noise of chairs sliding across the floor and loud talking in the hallways. As time went by, I became tired and felt like I should sleep. Around 12:30am, the guests in the room directly next door, were blasting music, so I called the front desk… maybe 30 minutes afterwards. The employee at the front desk was very nonchalant and essentially ignored my call, as I had to call back 10 minutes later asking why the noise level was the same. Soon after, I hear a knock at the door of my neighbors.
Stayed 2 nights in May 2022
Response from Natalia R.Palacios- Revenue Manager on Jun 13, 2022
Dear Nathaniel, Thank you for taking the time to write a review regarding your recent stay. I sincerely apologize for the inconveniences you experienced, I have shared your feedback with our management team to ensure we better your experience during your next stay. Best Regards

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LIKE: Cheap, clean, convenient location, refurbished building, guest areas look new/modern. Did I say cheap? COULD BE BETTER: Standard room was small, room phone is not capable of making calls outside the hotel, pillow were of two varieties...too hard and too soft. The areas I pointed out as "could be better" were minor, and considering the price, they can easily be brushed aside. As an example, across the street is a full service hotel, with all the amenities, but for the price of one night at the 4 star hotel, I stayed 5 nights at the TWO hotel, what I saved goes a long way for paying for my other vacation expenses. The breakfast is a good variety of pastries and bread, cereal, ham slices, cheese slices, yogurt, coffee and tea. I will definitely stay here again, provided the price stays low.
Stayed 3 nights in Mar 2022
Response from Natalia R.Palacios- Revenue Manager on Mar 29, 2022
Dear Gerardo, Thanks for taking your time to share your comments with us. - we’ll work hard to fix the issue you experienced. Regards

8/10 Good

Rayhanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overally good stay, no complaints.
Stayed 3 nights in Mar 2022
Response from Natalia R.Palacios- Revenue Manager on Mar 14, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards

8/10 Good

Bianca

Stayed 2 nights in Jan 2022

10/10 Excellent

oscar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Nov 2021
Response from Alejandra Cappa-Revenue Manager on Dec 2, 2021
Dear Oscar, thank you for your comments, we really appreciate your feedback! Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A whale of a place
We enjoyed our one night stay @ your hotel and would deffinately recomend it.
Stayed 1 night in Feb 2020
Response from Alejandra Cappa-Revenue Manager on Mar 25, 2020
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

4/10 Poor

Edward, Toronto

Disliked: Staff & service, amenities, property conditions & facilities
This hotel has a lot of potential. The interior could use some updating and the general facilities require some attention. Basic things like air conditioning worked satisfactory. During the peak of the COVID-19 mandatory lockdown, hotel staff acted and treated guests as though they were infected and were unprofessional at times. Breakfast staff were cold and unfriendly although housekeeping staff were generally pleasant and polite. The use of bleach on the room floors damaged clothing and the shower would fill up quickly leaving an less than luxurious feeling. Front desk staff mostly were friendly and generally helpful. A suggestion to be more transparent with information would be helpful.
Stayed 6 nights in Mar 2020
Response from Alejandra Cappa-Revenue Manager on Mar 25, 2020
Dear Edward, thank you for your comments, we will work hard to fix the issue you experienced, Regards

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Alejandra Cappa-Revenue Manager on Mar 16, 2020
Dear Gary thank you for your comments, Regards

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location with easy walking distance to many important sites. Pretty hotel. Desk service is 24/7, with English speakers. Breakfast offers fruit, pastries, ham and cheese. Next door to Intercontinental Hotel.
Stayed 3 nights in Feb 2020
Response from Alejandra Cappa-Revenue Manager on Feb 26, 2020
Dear Mary, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Curtis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel.
The room was very clean and the service excellent. Our room was quite small, typical of European hotels. We didn’t have a hair dryer, not sure if it’s the same for all rooms and I had not noticed when I booked the hotel. The location was perfect. The WiFi worked well and fast. I would definitely stay there again.
Stayed 2 nights in Feb 2020
Response from Alejandra Cappa-Revenue Manager on Feb 26, 2020
Dear Curtis, thank you for your comments, we do have hair dryer you have to ask for it at the front desk. We really appreciate your feedback! Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good for visiting many of the tourist spots. It is a very clean and updated hotel.
Stayed 5 nights in Feb 2020
Response from Alejandra Cappa-Revenue Manager on Feb 13, 2020
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Alejandra Cappa-Revenue Manager on Feb 13, 2020
Dear guest, thank you for your comments! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Location is ok, hotel was comfortable, breakfast can definitely be improved.
Stayed 7 nights in Jan 2020
Response from Alejandra Cappa-Revenue Manager on Feb 5, 2020
Dear guest, thank you for your comments, we will work hard to fix the issue you experienced, Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Alejandra Cappa-Revenue Manager on Jan 21, 2020
Dear guest, thank you for your comments,Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Alejandra Cappa-Revenue Manager on Jan 3, 2020
Dear guest, thank you for your comments!Regards

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly, convenient and excellent price per stay.
Stayed 2 nights in Dec 2019
Response from Alejandra Cappa-Revenue Manager on Dec 23, 2019
Dear Patricia, thank you for your comments, we really appreciate your feedback! Regards

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time with Family
We arrived earlier than expected and they were kind enough to let us check-in. The rooms were comfortable, kind of small, if you are traveling with kids be careful with the restroom as it lacks privacy. Breakfast is included and it pretty much coffee and bread, "las medialunas" are fantastic. Hotel is located in San Telmo, close to many restaurants and about 15 minutes walk to Puerto Madero. Customer Service was great and they provided us with lots of information. Close to many tourist attractions
Stayed 4 nights in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Dec 16, 2019
Dear Gilberto, thank you for your comments, we really appreciate your feedback! Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, and reasonably priced! The breakfast is superb!!
Stayed 1 night in Dec 2019
Response from Alejandra Cappa-Revenue Manager on Dec 16, 2019
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Nov 27, 2019
Dear guest, thank you for your comments, Regards

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Nov 20, 2019
Dear guest, thank you for your comments, we really appreciate your feedback, Regards

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel with good price. Room was clean, but not spacious. Breakfast was too simple with few options. Staff was not willing to provide a 2nd door access card to us.
Stayed 2 nights in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Nov 19, 2019
Dear guest, thank you for your comments, Regards

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Nov 19, 2019
Dear guest, thank you for your comments, Regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very helpful staff, comfortable room and nice continental breakfast.
Stayed 1 night in Nov 2019
Response from Alejandra Cappa-Revenue Manager on Nov 7, 2019
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good area, pleasant staff, property very clean. Rooms quite small, really just for 2.
Stayed 6 nights in Oct 2019
Response from Alejandra Cappa-Revenue Manager on Oct 16, 2019
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is very well located nearby downtown Buenos Aires. Rooms are clean, breakfast is okay. Very good.
Stayed 3 nights in Oct 2019
Response from Alejandra Cappa-Revenue Manager on Oct 15, 2019
Dear guest, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Hetti

Stayed 1 night in Oct 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff,great location clean and modern. Bed was amazing!.
Stayed 3 nights in Sep 2019
Response from Alejandra Cappa on Sep 18, 2019
Dear Vincent thank you for your comments, we really appreciate your feedback! Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff were professional.
Stayed 9 nights in Aug 2019
Response from Alejandra Cappa on Aug 24, 2019
Dear guest, thank you for your comments, we really appreciate your feedback! Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and rooms were very clean. Great, safe location.
Stayed 6 nights in Jun 2019
Response from Alejandra Cappa on Aug 7, 2019
Dear guest thank you for your comments we really appreciate your feedback, Regards

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the hotel.
Stayed 3 nights in Jul 2019
Response from Alejandra Cappa on Aug 5, 2019
Dear Sherri, thank you for your comments, we really appreciate your feedback! Regards

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Good hotel in a good location with good staff. If I’m ever in B.A. again, I would gladly return to this hotel. The one slight hit would be breakfast. There isn’t much of a selection outside of bread products. However, I also understand that I’m was in a different country with a different view of how breakfast is served.
Stayed 3 nights in Jun 2019
Response from Alejandra Cappa on Jun 24, 2019
Dear Guest thank you for your comments. Please note Fruits and cereal was added to our Continental Breakfast. Regards