Ratings based on 2,536 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Wayne

Convenient less expensive hotel

Posted Mar 28, 2017 on Hotels
Was able to walk to the Sabres arena to watch a game. Much cheaper than other hotels in the area. A few cosmetic issues but rooms were clean and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
3 out of 5
by Danny

somewhat dissapointed

Posted Mar 27, 2017 on Hotels
unfortunately we had 2 pretty much sleepless nights due to the loud noise from the heater,we thank you for not charging us for the 2 day parking.However even though we booked with Expedia the hotel could of given us a break on the room.
4 out of 5
by Victoria

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Hotel is dated. Very loud all hours of the night. Pool could use some maintenance. Pro was that is was close to the key centre.
5 out of 5
by Mohamed

good stay

Posted Mar 25, 2017 on Hotels
clean,quiet, friendly staff
4 out of 5
by Nikos

This traveler left a rating score only Posted Mar 24, 2017 on Hotels
5 out of 5
by Marshall

This traveler left a rating score only Posted Mar 23, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Nice Hotel in a Great Location

Posted Mar 23, 2017
Pros: This hotel had a good restaurant and lounge area. Room was clean and comfortable. Staff was very friendly and helpful. Location was great.
Cons: Bathroom door in our guest room was damaged and probably needs to be replaced.
Location: Close to the Key Bank Center (hockey), baseball park, casino and several good restaurants.
Easy check-in with on-site parking. Room was clean and comfortable. Staff gave us directions to local restaurant as well as a ride to the Key Bank Center to attend the Penguins vs Sabres hockey game.