Acceptable; needs serious upgrade and deep clean
Posted Mar 18, 2017
Overall, I am not a picky person, but I really hate to see a business that is hurting itself because of lack of attention to big and small details. The staff at this hotel were professional and welcoming. Overall, the hotel needs to be upgraded and seriously deep cleaned (as well as some general, superficial cleaning). Thick layer of dust on the lampshades (also, material on both the lampshades was torn), remote control covered in grime, and wall outlets/outlet boxes were also grimy. Wallpaper pulling away from parts of the wall, curtains not fully hung on the curtain fixtures. Heater had a hard time heating the room (when I walked in it was freezing), and I had to turn the heater up to 75 degrees to even get it mildly warm in the room. The entire night, the freezing air from outside seeped in through the windows/outside wall (i.e., please put additional insulation in the room and save the hotel a lot of money in utility bills and prevent a huge waste of energy). Even the elevators could stand to be renovated-- while they function just fine, they also look like they haven't been updated since the 70's (strips of mirrors alternated with strips of wood painted black-- the wood needs painting, and the mirrors are tarnished). My colleague stayed in another room, was not able to alter the temperature in her room (the thermostat was unresponsive) and remote control did not work. Overall, not a terrible place to stay, but does not come close to its potential.