Ratings based on 277 Verified Reviews

3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
The people their were very help yes when I am in Buffalo that's were I am staying!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Standard 2 stars hotel

Posted Feb 25, 2017
Hotel needs renovation. Staff are helpful, breakfast is good.
Comment from Hotel Management
Feb 26, 2017 by Guest Relations Manager , Hotel Management
Chi, Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to discover the staff provided helpful services and you enjoyed the breakfast selection. Thank you for your suggestions as we take every guest review to heart and work to improve our selves and overall guest experience. We hope to serve you again with a future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Restaurant close by

Posted Feb 21, 2017
I choose this hotel when I'm in Buffalo because it is close to the airport and restaurants.
Comment from Hotel Management
Feb 26, 2017 by Guest Relations Manager , Hotel Management
Polly, Wonderful to hear from you and learn you enjoyed your stay and we met your expectations. Thank you for your loyalty to our brand and for sharing your experience. We are happy to have you back as a guest in our hotel and look forward to your future visits.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Very nice..everything good

Posted Feb 12, 2017
Good experience..we are seniors abd the room was perfect.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
Glad to know that you were pleased with the accommodation we provided you during your visit. We are delighted to hear that we met your approval, we hope to see you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport exactly what we needed

Posted Feb 4, 2017
Great stay fair prices fantastic breakfast for our family kind staff
Comment from Hotel Management
Feb 10, 2017 by Manager, Hotel Management
Thank you for taking the time to let us know how you enjoyed your stay with us! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We hope to impress you again during your next visit and we thank you for sharing your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
We stayed here the night before a flight. The staff was knowledgeable and courteous. We were able to park there for the week.
Comment from Hotel Management
Jan 25, 2017 by Manager, Hotel Management
We appreciate your time in completing our satisfaction survey and for giving us your feedback, glad to hear that you were pleased with the services and found our staff attentive. We hope to have the opportunity to serve you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport, extremely pleasant stay

Posted Jan 19, 2017
Pros: The staff were so helpful, letting us take the shuttle to return our rental car, very friendly, very helpful.
Cons: The noise level between rooms was a bit higher than anticipated - we could hear every word from the room next to us.
We booked our room just maybe 15 minutes before arriving. The staff was extremely helpful. We had a rental car and had planned on returning it in the morning, but were able to drive the car to the airport and return, call the front desk for them to send the shuttle, get a ride back on the shuttle to spend the night, and then take the shuttle to our flight in the morning. After returning our rental car, it was less than 5 minutes from when we called for the shuttle and when the driver arrived. The staff were all extremely flexible and helpful. Also really appreciated their grab-and-go breakfast in the early morning.
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
Great to hear that our team did efficiently attend to your immediate booking. Knowing our guests were pleased with our services is an accomplishment for our team. We hope to have the opportunity to serve you again on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Like that it was close to the airport.

Posted Jan 14, 2017
Pros: Close to a restaurant and had transportation to and from the airport. Was able to leave my vehicle there while on vacation [7 days]. No charge
Cons: Nothing
Location: Restaurant within walking distance. If you wanted you could go shopping at the Galleria mall or Walmart on Walden.
Staff very friendly. Close to Denny's restuarant. Like that we were able to leave our vehicle there while on vacation at no extra charge. BRAVO!!!!!
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
Lovely to hear that you were satisfied with the accommodation, services from our team and finding them hospitable. Thank you for the excellent rating! We will do our best that your next visit will be another fine experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location and hotel was very clean

Posted Jan 9, 2017
Pros: -
Cons: -
Location: -
The hotel was very clean and good size room. I would recommend this hotel.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Great hotel stay across the Buffalo airport

Posted Jan 7, 2017
We were travelling and decided to stay prior to our trip. They had extended stay parking which was convenient and also had a Denny's, restaurant, gas station market onsite and shuttle service to the airport.
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks