Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Toronto, Canada

Nice hotel grounds

Posted Aug 22, 2016
Great staff, nice pool, conveniently located near highway.
4 out of 5
by A verified traveler

Great staff!

Posted Aug 16, 2016
Pros: pool, location
Cons: the beds were too soft
Location: niagara falls was nearby; buffalo campus is across the way; food locations were close by
The pool area was very hot and stayed open passed closing time since there were many children still playing. Front desk gentleman checked us into the wrong number of beds but the next morning, a woman was able to help fix that at 9am. Very friendly in the morning. Starbucks coffee at the front. Breakfast buffet is not free.
Comment from Hotel Management
Aug 19, 2016 by GM, Hotel Management
Thanks for all of your feedback and we appreciate the 4 star rating.
1 out of 5
by A verified traveler

staff is not friendly at all.

Posted Aug 16, 2016
I booked rooms with two beds. But they sent me to room with single bead without letting me know. When I asked them about it. Staff altitude was not very nice.
Comment from Hotel Management
Aug 19, 2016 by GM, Hotel Management
We apologize we could not accommodate your bed type. Sometimes adding a request can be confused with being guaranteed a room type. This may help in the process. Have a great day.
5 out of 5
by A verified traveler

Good value

Posted Aug 15, 2016
Nice hotel about half the price but not far from niagara falls
Comment from Hotel Management
Aug 19, 2016 by GM, Hotel Management
Thanks for the 5 star rating and we are glad you enjoyed your stay.
4 out of 5
by A verified traveler from Honduras

Nice hotel

Posted Aug 9, 2016
Good hotel , well mantained and clean .Nice Pool area
Comment from Hotel Management
Aug 12, 2016 by GM, Hotel Management
Thanks for your 4 star rating and we are glad you enjoyed the hotel. Have a great day.
5 out of 5
by A verified traveler from NY

Nice hotel and pleasant stay

Posted Aug 8, 2016
We only stayed here one night, but the hotel was lovely and clean, hotel staff friendly and helpful. I will definitely recommend this hotel.
Comment from Hotel Management
Aug 12, 2016 by GM, Hotel Management
Thanks for your 5 star rating and will see you on your next visit. We appreciate your business.
4 out of 5
by A verified traveler

Room was not up to date

Posted Aug 8, 2016
Staying was wonderful experience and would like to visit again. Basic requirement like water bottles and some refreshment must be available in the room.
Comment from Hotel Management
Aug 13, 2016 by GM, Hotel Management
Thanks for your feedback and please let us know during your stay how we can help. Have a great day.
4 out of 5
by A verified traveler from Ohio

Very nice.

Posted Aug 7, 2016
Everything about the hotel was great. However I did find it odd that there are no seats or benches near the elevator or anywhere outside neat the entrance 's.
Comment from Hotel Management
Aug 12, 2016 by GM, Hotel Management
Thanks for your four star rating. We look forward to your next stay.
4 out of 5
by A verified traveler

Nice hotel conveniently situated. Close to shops.

Posted Aug 4, 2016
Pros: Beds were very comfortable and bedding crisp and clean
Cons: Breakfast could be provided as part of the deal
Location: Shopping centres, and good roads into the centre of Buffalo
Comfortable, clean and pleasant hotel. Easy check-in and check-out.
Comment from Hotel Management
Aug 5, 2016 by GM, Hotel Management
Thanks for all of the great feedback and we are glad you stayed with us. Have a great day.
4 out of 5
by A verified traveler

Love the pool and deck.

Posted Jul 26, 2016
Second visit this summer and hope to make one more. Just go to relax by the pool. Everything is close by.
Comment from Hotel Management
Jul 29, 2016 by gm, Hotel Management
Thanks for your return visit and we are glad you enjoyed your stay. We appreciate your business.