Candlewood Suites Buffalo - Amherst

We have stayed here several times and typically enjoyed it, but not this time. Room was old and not very clean upon arrival. Very noisy this time around, could hear guests above - a LOT! Hotel does not offer guests housekeeping during their stay, which is usually fine, however, the rooms should be clean when people arrive. Carpet In ours (and hallway) needed serious cleaning. And, if no housekeeping for guests, don’t have housekeeping staff banging around cleaning rooms at 8 am as some guests like to sleep in! Also, please get staff a new vacuum cleaner as the one they’re using is incredibly loud and clearly not very effective! Would also recommend a look at all of the showers in the hotel as this was the second one that we had that leaked. Constant dripping would drive a light sleeper mad. Nice to have large fridge during Thanksgiving stay. Beds were ok, typically they are great. Will likely look elsewhere for next stay.

Kitchenette, price, location, friendly staff, free internet