Ratings based on 345 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping and airport

Posted Jan 22, 2017
Very nice small hotel. Very clean building and rooms. The staff was very nice and helpful with any questions. Would definately stay here again.
3 out of 5
by A verified traveler from Toronto

A few disappointments

Posted Jan 16, 2017
The room required some maintenance and a detailed cleaning. The breakfast buffet ran out of sausage and regular coffee and the staff appeared disinterested when told of the situation there's limited seating in the breakfast area.
3 out of 5
Recommended
for Families
by A verified traveler

Good selection for a short stay.

Posted Jan 16, 2017
Pros: friendly staff and close to airport
Cons: The upgrades in the hotel were done on a budget., some of the floor tiles could be removed.
Spent 1 night at this hotel. Staff was very friendly and nice. Location was ideal as we were headed out on family vacation.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
Thank you for choosing to stay with us for a quick night with your family and we are glad to have met your needs with friendly service, and clean accommodations. We hope to be of service to you again when your travelles bring you back this way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Jan 12, 2017
Pros: The staff were excellent
Cons: nothing
Great location just a few minutes from the airport. Hotel staff were AAA+ Shuttle driver even drove us to a restuarant and picked us up after dinner. Sure to stay here again
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
I am so happy to learn that you enjoyed our hospitality, service and accommodations on top of the convenient location of our property. Thank you for your business, we look forward to welcoming you again at our hotel soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Shuttle was on time. Staff was friendly. Parking rate better than airport parking.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
Thank you for sharing your thoughts following your visit here in our hotel. It was great to know that everything went smoothly and you had a relaxing time with us. We hope to have the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Awesome

Posted Jan 11, 2017
The hotel exceeded all expectations. I will be staying there again when i return to the Greater Buffalo area
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
We are pleased that we are able to meet and exceed your expectations during your stay with us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulfport, MS

Very convenient location

Posted Jan 9, 2017
I choose to stay at this hotel because of the reviews from other guest. Their reviews were dead on, and I know that every time I'm in Buffalo you will find me at Comfort Suites Buffalo Airport
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you for letting us know how impressed you were with our services, it would be lovely to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Friendly staff clean renovated room. excellent

Posted Jan 9, 2017
All staff were friendly and curtious. The whole hotel has been renovated, new carpet even in rooms. Very comfortable and excellent breakfast
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
Thank you for letting us know how impressed you were with our services and finding our newly updated facility pleasing. It is rewarding to hear that our effort paid off. We look forward to your next visit. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

really nice, large rooms, super friendly staff

Posted Jan 9, 2017
great hotel, free shuttle to buffalo airport, friendly staff, large, clean rooms
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
I am happy to learn that you enjoyed the value, quality of service and the amenities of our hotel. Thank you for choosing to stay with us, we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville, ON

Great value for the money

Posted Jan 4, 2017
We booked this hotel because of its proximity to the Buffalo Airport. Even though we were only there one evening and overnight, we were extremely pleased with the condition of the room and the friendliness of the staff. Our Expedia booking also included a full breakfast, which had a wide range of tasty options. The free shuttle to the airport was also a factor in the booking, as was the free WiFi. All in all, it was a great stay and excellent value for the money!
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks