Ratings based on 343 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

Good selection for a short stay.

Posted Jan 16, 2017
Pros: friendly staff and close to airport
Cons: The upgrades in the hotel were done on a budget., some of the floor tiles could be removed.
Spent 1 night at this hotel. Staff was very friendly and nice. Location was ideal as we were headed out on family vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Jan 12, 2017
Pros: The staff were excellent
Cons: nothing
Great location just a few minutes from the airport. Hotel staff were AAA+ Shuttle driver even drove us to a restuarant and picked us up after dinner. Sure to stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Shuttle was on time. Staff was friendly. Parking rate better than airport parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Awesome

Posted Jan 11, 2017
The hotel exceeded all expectations. I will be staying there again when i return to the Greater Buffalo area
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulfport, MS

Very convenient location

Posted Jan 9, 2017
I choose to stay at this hotel because of the reviews from other guest. Their reviews were dead on, and I know that every time I'm in Buffalo you will find me at Comfort Suites Buffalo Airport
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you for letting us know how impressed you were with our services, it would be lovely to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Friendly staff clean renovated room. excellent

Posted Jan 9, 2017
All staff were friendly and curtious. The whole hotel has been renovated, new carpet even in rooms. Very comfortable and excellent breakfast
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
Thank you for letting us know how impressed you were with our services and finding our newly updated facility pleasing. It is rewarding to hear that our effort paid off. We look forward to your next visit. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

really nice, large rooms, super friendly staff

Posted Jan 9, 2017
great hotel, free shuttle to buffalo airport, friendly staff, large, clean rooms
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
I am happy to learn that you enjoyed the value, quality of service and the amenities of our hotel. Thank you for choosing to stay with us, we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville, ON

Great value for the money

Posted Jan 4, 2017
We booked this hotel because of its proximity to the Buffalo Airport. Even though we were only there one evening and overnight, we were extremely pleased with the condition of the room and the friendliness of the staff. Our Expedia booking also included a full breakfast, which had a wide range of tasty options. The free shuttle to the airport was also a factor in the booking, as was the free WiFi. All in all, it was a great stay and excellent value for the money!
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay

Posted Jan 3, 2017
Pros: Room size, proximity to Galleria mall, parking, large king bed.
Cons: Fix couch bed.
Location: Galleria mall, bowling.
Large room for very good price. Staff were friendly and responsive. Fridge in room was helpful. Only negative was couch bed, which was very uncomfortable to the point of being unusable. We ended up sleeping three in the King bed. Still, on the whole, a good stay.
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Happiness.

Posted Dec 30, 2016
Our stay at Comfort Suites were really excellent. The location is really by all amenities. Staffs are really very nice and helpful. Room was clean and well equipped. Next time will stay in the same hotel...Comfort Suites.
Comment from Hotel Management
Jan 9, 2017 by Sales Manager ICH, Hotel Management
Dear Guest, We thank you for taking the time to complete our survey and for leaving us excellent remarks. We will do our best to maintain the quality and value of our offerings. We hope to see you again soon. Kind regards.