Curtiss Hotel, Ascend Hotel Collection

Photo gallery for Curtiss Hotel, Ascend Hotel Collection

Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Frette Italian sheets, premium bedding, pillowtop beds

Overview of Curtiss Hotel, Ascend Hotel Collection

Curtiss Hotel, Ascend Hotel Collection

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
210 Franklin St, Buffalo, NY, 14202

Explore the area

  • Popular LocationBuffalo Niagara Convention Center3 min walk
  • Popular LocationRoswell Park Cancer Institute19 min walk
  • Popular LocationCanalside19 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)16 min drive

Choose dates to view prices

About this area

Buffalo

Curtiss Hotel, Ascend Hotel Collection is located in Downtown Buffalo, a neighborhood in Buffalo, and is in the entertainment district and near a metro station. Shea's Performing Arts Center and Tralf Music Hall are cultural highlights, and some of the area's notable landmarks include Guaranty / Prudential Building and Frank Lloyd Wright's Darwin D. Martin House. Looking to enjoy an event or a game? See what's going on at Sahlen Field or KeyBank Center.

What's nearby

  • Buffalo Niagara Convention Center - 3 min walk
  • Tralf Music Hall - 5 min walk
  • Shea's Performing Arts Center - 6 min walk
  • Roswell Park Cancer Institute - 19 min walk
  • Canalside - 19 min walk

Getting around

  • Fountain Plaza Station - 4 min walk
  • Buffalo-Exchange Street Station - 18 min walk
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • Bada Bing - 2 min walk
  • Buffalo Tap House - 3 min walk
  • Local - 3 min walk
  • Jim's Steakout - 3 min walk
  • SEAR - 3 min walk

About this property

Curtiss Hotel, Ascend Hotel Collection

Luxury Buffalo hotel in Downtown Buffalo, walk to Buffalo Niagara Convention Center
This smoke-free hotel features a full-service spa, 2 bars/lounges, and a 24-hour fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Curtiss Hotel, Ascend Hotel Collection offers 68 accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Chez Ami Restaurant
  • VUE Rooftop Lounge
  • Buffalo Chophouse

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - June 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Curtiss Hotel Buffalo
Curtiss Hotel
Curtiss Buffalo
Curtiss Hotel, Ascend Hotel Collection Hotel
Curtiss Hotel, Ascend Hotel Collection Buffalo
Curtiss Hotel An Ascend Hotel Collection Member
Curtiss Hotel, Ascend Hotel Collection Hotel Buffalo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 756 out of 996 reviews
5 - Excellent 76%
Rating 4 - Good. 141 out of 996 reviews
4 - Good 14%
Rating 3 - Okay. 43 out of 996 reviews
3 - Okay 4%
Rating 2 - Poor. 26 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 30 out of 996 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was absolutely amazing, beautiful hotel!
Stayed 1 night in Jul 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell this property is privately owned, a lot of thought went into décor. It was VERY clean and every floor smelt like a dream. Chez Ami the on site restaurant is AMAZING. Miguel, Dave and Nicole were our bartenders at the main bar - loved them. To note: this is not a 5 star experience, meaning you unload your car and load your car yourself. Your bags are not brought to your room. Jordan offered to help us as we seemed a bit confused. When I asked he said they are valets not bellhops. There are not ice machines on the floors, we requested ice 3 times and each time waited 45 mins. Each time we took the bucket down to the bar and they filled it. Robes were not in the room as we requested at the booking time, we requested them - 1.5 hr later still no robe. These are all small things, it is an elevated hotel but not a 5 star. If you go to Chez Ami ask for David, you can tell he really wants to take care of you. He spoke highly of the restaurant and the hotel. If I could have packed him in my suitcase and bring him home with me I would have.
Stayed 2 nights in Jul 2022

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid price for this 5 star hotel (about $500/night), but the room was very small, window curtain was broken, safe box was broken, floor was dirty, dinner was extremely salty.....
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other hotels I’ve stayed at through Expedia have been old and rundown. This wasn’t the case at Curtiss. My room was perfect. The service was top notch and the staff was attentive. I’ll be staying here again the next time I’m in Buffalo.
Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I stay in many hotels as a result of my work so have a good idea what good value is for a hotel charging higher room fees. This hotel is definitely not worth the price tag. We booked a room for our anniversary and I called the hotel to ask for a room with a jetted tub. It was confirmed over the phone so I completed my booking. Not only were we told upon check in that the tub wasn’t available but either was an upgrade. The spa was closed as well. We were given a small coupon for the rooftop. The restaurant in the hotel was amazing - food and service there was great. The next morning we went to have the continental breakfast and the pastries were super stale and there was almost no selection. The breakfasts at a $150 hotel are much better. There was no one to get our car at check out as well. The hotel is nice enough and clean - uniquely appointed but not worth the money at all. As we chose this hotel for a 33rd anniversary evening, it was disappointing to say the least.
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a nice conversion of an older building. They've invested heavily in redecorating the place to give it a "hip" feel-- almost too much. But it's definitely a nice space. Ground floor is beautiful. Reception staff were very professional. We had a king suite, which was a nice size. We book these expecting a door between the living room and bedroom as we put our kids on the sofa bed, but it was really just one room here. The sofa bed was stylish as a couch but super uncomfortable as a bed. It folds a bit every time you move. The room was "smart" wired, but we found it dark and hard to figure out how to turn on/off certain lights. Very clean, but the carpet was old and needs replacing (or why not go hardwood at this price point?). We had extremely mixed dining experiences. The dinner was outstanding. I'd seen mixed reviews, but steak, pasta special, the bread and butter appetizer (maybe best bread and butter combination we've ever had- weird to say but true) were all excellent and "Z" was a great waiter. The free breakfast was underwhelming and close to outright bad. A simple continental setup, but no fruit. The pastries were shrink wrapped (maybe a covid thing?) and must have been 2-3 days old. There was no sugar out for the coffee, and after 5 or so minutes looking for an employee, we gave up. The pre-made breakfast sandwiches (e.g., bagel, egg, cheese) were a nice idea, but soggy and mushy and lukewarm.
Stayed 2 nights in Apr 2022

2/5 Poor

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I could not stay because their heat did not work on 2 rooms. 65 degrees in one room and 69 degrees in the next room.
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and beautiful! Check in was very easy. The hot springs were so nice and quiet. The only issue was after having 3 friends meet us for drinks at Vue, we stopped by the room to grab some things before going out, and within 10 minutes a staff member knocked on our door saying we had too many people in our room. It felt violating and like we were being watched. The website also said that valet was not running due to covid, and it was, but we had already paid for parking. Other than these things, we really enjoyed our stay.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The revolving bar and the interesting good looking people frequenting it.
Stayed 2 nights in Apr 2022