Ratings based on 523 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Sherbrooke Quebec, Canada
Bon séjour, personnel poli et efficace.Posted Nov 16, 2015
Pros: Propre et bien situé
Cons: La télé ne s'allumait pas, mais ça ne nous a pas causé de problème.
Location: Très bien situé
Bon endroit où descendre à Buffalo, car en plein centre-ville et à distance de marche de Anchor Bar où on a mangé des ailes de poulet.
for Everyoneby A verified traveler from South Carolina
Nice HotelPosted Oct 26, 2015
The hotel was nice and exactly what we were looking for. I was in Buffalo for a wedding and the stay met our expectations.
for Everyoneby A verified traveler from Chicago,IL.
Very comfortable stay and clean room.Posted Oct 25, 2015
Pros: The night front desk staff were very welcoming!
Location: Location was not the greatest for entertainment or restaurants near hotel.
Welcoming front desk staff the evening of our stay! First time at a Double Tree and after this stay I will always book with Double Tree.
for Everyoneby A verified traveler
Posted Sep 28, 2015
Last minute reservation - staff bent over backwards to be helpful
for Everyoneby A verified traveler from Orlando, FL
Excellent location and customer servicePosted Sep 28, 2015
Pros: Friendliness and customer service, warm cookies on check-in
Had a great experience at this hotel. Room was very nice and the location was excellent - close to everything in Buffalo. Despite being close to a hospital it was not loud. I have a great example of upholding of their brand promise and their customer service. My daughter forgot one of her toys at the hotel. My wife called the hotel. After exchanging a couple of calls the staff was able to locate her toy. When we arrived back home a week later a package was waiting for us. Along with my daughter's toy was a t-shirt and hat as well as a card signed by all the staff. They wrote that her toy had fun and was well taken care of. My daughter had the biggest smile on her face and was so happy to have her friend back and to receive the card and goodies sent by the hotel staff. I greatly appreciate the extra effort the staff put into returning my daughter's toy.
for Everyoneby A verified traveler from New York
conveniencePosted Sep 21, 2015
Pros: Connected to the hospital
My Dad was having major surgery, and since we were out of town, and not real familiar with the area, it was a very nice convenience to have the Hotel within walking distance and connected to the Hospital. The Hotel was very nice and comfortable. The staff was so helpful and kind during this stressful time, that it made my stay an awesome experience . Thank you!!!!
for Everyoneby A verified traveler from 兵庫県西宮市
清潔なホテルPosted Sep 14, 2015
Cons: ホテルの他に朝食を近くでは食べれないので、朝食込のレート設定が必要かと。 他に室内には無料の水サービスも無い。
Location: 町の中心やレストラン街には徒歩では３０分程かかります。 電車利用すれば、数分。 周辺に店舗は殆どありません。
場所は大病院の隣。市内中心までは電車（地下鉄）利用可。 周辺にコンビニなどはありませんが、病院内の店舗などは利用できます。 部屋も広く、使い勝手も良いです。 朝食は室料に含まれていませんが、その分部屋代が割安です。
for Everyoneby A verified traveler from nyc
Close to everythingPosted Sep 13, 2015
Hotel is across the street from buffalo general hospital and one block from Roswell park cancer center. One block in the wrong direction and you're in the ghetto, but hotel and it's block very clean and feel very safe. 2 blocks from Allentown(restaurants/bars). Close to downtown, accommodating staff, great room. Overall if it wasn't for the surrounding area would have rated very highly. Quality inn a few blocks away is in a safer zone.
for Everyoneby A verified traveler
Posted Sep 9, 2015
Excellent service and cleaniliness. would reccomend to anyone great staff.
for Everyoneby A verified traveler from Altoona, Pa.
Everything top notch !Posted Sep 8, 2015
Pros: The location.
Cons: We only stayed one night, but noticed nothing needing improvement.
Location: Buffalo General Hospital right across the street, but the neighborhood was very quiet and empty on Labor Day.
If you're visiting the Anchor Bar this is the place to stay. A five minute walk through a safe neighborhood, and everything else was perfect. And valet parking for only $12.00.