Ratings based on 1,385 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Daniel

This traveler left a rating score only Posted May 7, 2016 on Hotels
4 out of 5
by Anthony from Miami Beach

UB School of Medicine Graduation

Posted May 5, 2016 on Hotels
Great accommodations; accommodating staff. Comfortable room and bed; high end toiletries. Loved the fact that I could "work" in an alternate space while not disrupting my roommate. Hotel was within reasonable distances from most of the weekend activities in which we participated.
5 out of 5
by Judy

This traveler left a rating score only Posted May 3, 2016 on Hotels
5 out of 5
by A verified traveler

Nice hotel excellent location downtown

Posted May 3, 2016
My experience was great, from check-in to check out. The staff was very warm and friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
4 out of 5
by A verified traveler from Denver, Colorado

Posted Apr 27, 2016
Everything was good. First night our air conditioner was working second night we called and they came and fixed it. Maintenance guy was so nice and very respectful. They charge a ridiculous amount for valet parking and if you have a car you have to do valet parking as they don't have public parking.
5 out of 5
by Marilyn from Ashtabula

Wine country

Posted Apr 19, 2016 on Hotels
Great!
5 out of 5
by David

Posted Apr 19, 2016 on Hotels
Very quiet evening at the hotel. We loved the complimentary refreshments in the lobby, we also enjoyed the breakfast. However the space as very limited.
5 out of 5
by A verified traveler from Devon UK

Very pleasant and helpful staff

Posted Apr 18, 2016
Pros: Staff, large room, easy to find, hospitality, breakfast and dinner.
Cons: Decor somewhat tired and dated but still all in acceptable condition.
Location: Buffalo wings and the falls are must do's. Also good location for visiting Canada
The staff may not be the most polished in the world but they were all extremely pleasant and helpful people. Suite was very large and comfortable. Breakfast omelettes were pure theatre and delicious. Dinner and hospitality drinks excellent. Hotel and restaurant due an upgrade but we understand this is imminent.
3 out of 5
by A verified traveler

Good business stay

Posted Apr 15, 2016 on Hotels
Easy check in and out; clean; giant rooms