Ratings based on 791 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
A nice hotel in downtown Buffalo. The staff was friendly and available. The room was spacious and clean. The included breakfast ran with the expected variety.
2 out of 5
by A verified traveler

Posted Feb 7, 2017
Price of a 4 stars but overall a 1.5 stars hotel. Not recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga Springs

Posted Jan 16, 2017
Cons: Not enough parking. We couldn't park in the lot, it was overflowing (10 PM on a Saturday), so had to park on the street.
Nice hotel, clean and modern. Friendlystaff. Could use more parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from waterloo

Loud room heater

Posted Jan 4, 2017
The room heater was very loud and it made sleeping very difficult. Every time it turned on it woke me up. Had a terrible sleep. Suite was nice but it needs some maintenance on the heater
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Lars checked us in and he was very nice and informative!
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo

Overpriced for Disco

Posted Dec 3, 2016
Just because disco was in town we were really gouged- $300 a night.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Perfect Location

Posted Nov 28, 2016
Pros: location and security (room key needed to enter all floors except lobby). Restaurant (Chocolate Bar) accessible from hotel lobby (w/room key).
Cons: room was reserved for 4 guests (assuming 2 would use pullout bed), but there were no blankets and it took 30 minutes+ for one to be brought up.
Location: Stayed here for nearness to Convention Center - World's Largest Disco!
Suite was roomy; bathroom ridiculously large. King bed was comfortable, pullout sofa bed was not.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Nov 27, 2016
Pros: Parking on site in secured lot. Wifi included. Smoking room. Spacious room with comfortable bed
Cons: little fridge and a safe would have been nice
Location: nice downtown location close to restaurants and entertainment district
Had a nice smoking room with very comfortable bed. Parking onsite in a secured lot was included as well as wifi.