Won't be first choice
Posted Nov 23, 2016
Hotel was a little older than other holiday inns I've stayed at. Asked for room with fridge before check in but was told at check in there wasn't one available. Shower was hard to adjust (both water flow direction and pressure). Breakfast food buffet was convenient but was not very appetizing. Other holiday inn express hotels offer free services like daily morning newspaper delivery, free warm cookies daily, free movies with popcorn, free soup every evening, and extra pillows and blankets in room. When my family is in buffalo again we will be staying at staybridge suites where we have stayed before and loved each time.
Comment from Hotel Management
Dec 1, 2016 by HotelManagement, Hotel Management
Maybe an error on our part but we deliver a USA today to every room daily. We also have fresh baked cookies available every weekday evening as well as extra pillows and blankets available upon request. Every hotel does it a little a different. I hope you will still consider giving us another shot in the future.