Ratings based on 182 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Easton, Md
Near relatives and I90Posted Sep 26, 2015
Paid more than nearby hotels charge but got more too.
for Everyoneby A verified traveler from ohio
Close to familyPosted Sep 12, 2015
The hotel was Quite, spacious, clean, easy to park car. Breakfast was good. Was able to get early check in. Lab on staying there in the future
for Couplesby Kenneth
Posted Aug 26, 2015 on Hotels
Everything was ok for the price...
for Getaway With Friendsby LauraA from Tucson, AZ
Outstanding in many waysPosted Aug 11, 2015 on Hotels
We had the need for handicapped facility and oxygen concentrator. The room was large and comfortable enough and the staff extremely helpful. We loved the full breakfast and the long window of opportunity during which to eat it. We were also grateful for the 24 hr access to coffee, water and juices. That was a big money saver. The beds were very comfortable and the pillows were amazing. If I thought I could have gotten away with it I would have snuck one home in my suitcase! There was a beautiful indoor pool complete with a big stack of towels. The hotel was conveniently located, close to the Village of Hamburg, across from the entrance to the NYS Thruway and less than a mile from Rt. 5 leading into the City of Buffalo via the Skyway Bridge (and towards Niagara Falls). It is also near Rt. 20 leading straight to Ralph Wilson Stadium, home of the Buffalo Bills. I grew up in Hamburg and I picked this hotel originally for its proximity to the Skyway and the Village. But for all of its outstanding features and staff, I would go back in a New York minute!
for Familiesby A verified traveler from Rochester, NY
Quick overnightPosted Aug 10, 2015
Pros: Close to where we needed to be. Clean, nice staff
Cons: Wasn't there long enough to notice.
Location: We were there for a baseball tournament in Orchard Park...ended up driving to Niagara Falls for dinner and site seeing. Nice "family field trip".
Our family stayed one night and we were very pleased with everything....your hotel worked perfectly into our schedule.
for Personal Eventby Hanne from Danmark
Et lidt skuffende hotel for et Holiday Inn at værePosted Jul 31, 2015 on Hotels
Ok hotel, dog ikke et særligt imødekommende personale i lobbyen. Ej heller personalet omkring morgenmaden. Personalet ved morgenmaden hilste ikke godmorgen til nogen gæster, fyldte ikke mad op, selv om der endnu var tid... og begyndte at feje (ikke støvsuge) gulvtæppet, selvom der endnu var morgenmadsgæster! Selve området var trist og det nærmeste by- område havde mange forladte huse og fabrikker.
by A verified traveler from Michigan
fire the house keeping mgr.Posted Jul 29, 2015
5 day stay and the first two days the room was disgusting. floor not vacuumed when we moved in nor the next day. beds were not really made but just thrown up like a 4 year old made them. pillows tossed into position...nearly. dirt and grime in the corners of the bathroom all 5 days. they did give me about a 6% discound when i checked out. 6 PM the hot water was luke warm nearly every day. the phone messageing cut off messages before finished. there were messages on the machine from early june.
for Everyoneby A verified traveler
Nice hotelPosted Jul 27, 2015
Hotel was clean and comfortable. Staff were nice and very accommodating. Great breakfast. Very good location.
for Everyoneby A verified traveler from upstate ny
very goodPosted Jul 3, 2015
Stayed for one night and everything was excellent. breakfast was very good
for Familiesby Juliana
Great hotel, not much to doPosted Jun 21, 2015 on Hotels
We stayed there two nights. We arrived an hour earlier and they let us check in which was great. However, when we were going to the room it was not ready yet and we had to wait for a while (understandable given that we arrived earlier, but they should've told us). The neighborhood is quiet but there is not really much to do, not even walk! Overall is a great hotel, the room was quiet and clean, and the staff was very friendly.