Ratings based on 617 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Okay hotel

Posted Dec 8, 2016
Rude people at the check in but you get that everywhere
4 out of 5
by A verified traveler

Theater District convenience.

Posted Dec 5, 2016 on Hotels
Major drawback... is the parking situation. There is NO onsite parking. Fantastic location for the Theater District. Very walkable.
5 out of 5
by A verified traveler

Holiday Inn is a winner

Posted Nov 28, 2016 on Hotels
Complimentary breakfast was good, along with free bottles of water and the bed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
4 out of 5
by A verified traveler

Great value and location

Posted Nov 21, 2016 on Hotels
Stayed here to attend a Niners vs. Buffalo game. I liked the amount of space in the room with the couch, desk which my wife used for her vanity and location to the light rail and Rallybus pick-up. The staff was very helpful. The complimentary water was cool. The breakfast is a good for fresh fruit, cereal, and juices but bad for the hot food.
5 out of 5
by A verified traveler

Nice downtown hotel

Posted Nov 20, 2016 on Hotels
Hotel was very nice, room was spacious, love the Keurig in the room; breakfast was typical.... only downside was no parking at the hotel. Luckily, we found a space on the street and everything was within walking distance; but if no street parking, you had to park in a garage for $5-7 every time you exited/entered and it was a couple of blocks away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

good place

Posted Oct 24, 2016
Location: In the downtown, easy to everywhere
the location is very good to the traveler, the only problem is no curtain on the windows.
4 out of 5
by A verified traveler

sofa=stiff back

Posted Sep 27, 2016 on Hotels
they don't have any two bed rooms.... they are all one bed with a sofa
5 out of 5
by A verified traveler

Friendly, comfortable, clean

Posted Sep 23, 2016 on Hotels
The entire staff were very impressive for their friendly service and willingness to assist with any request, and the breakfast was substantive.
3 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ON

No parking onsite

Posted Sep 21, 2016
Pros: location to downtown, clean
Cons: parking
Location: restaurants, sports, bars
They send you to downtown parking garage where you have to pay to go in and out each time or you can park on the street. We were supposed to have a king sized bed and got a double. Hotel is clean, safe, staff is friendly.