Ratings based on 399 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad sleeping situationPosted Jul 19, 2017
When I booked this room I requested a rollaway bed. Had 4 adults andb2 of then did not want to sleep in the same bed. Checked into the hotel and said we have a rollaway bed and front desk lady said yes. We checked in at 3:02. Got to the room and there was no rollaway bed. Went back to the front desk and I was told they were all gone. Then I was told it was first come first serve on those. I would have booked a different room if someone had told me this in the beginning. One person ended up sleeping on the floor. Front desk ladies were not helpful. One of the breakfast ladies was more helpful and brought us some foam to lay on. Not going to stay at this hotel again.
for Everyoneby A verified traveler from michigan
Family fun close to the fallsPosted Jul 4, 2017
We met up with family for a getaway - beautiful hotel, inside and out! The front staff is especially welcoming and helpful. The pool is clean and large - good times had by us all! This is our second stay and we will be back!
for Everyoneby A verified traveler from D
Posted Jun 5, 2017
Fabulous! Great staff! Went out of their way to make our stay comfortable.
for Everyoneby A verified traveler from Boston
Nice hotelPosted Jun 1, 2017
Great staff. Very responsive and made sure we were comfortable.
Almost perfect!Posted Mar 27, 2017 on Hotels
Everything was great, the room, breakfast, the gym and pool. Full kitchen and living room. My only complaint was the pillows on the bedding. Much to soft with no support. gave me a stiff neck.
by Tammy L.
Posted Mar 21, 2017 on Hotels
Ocean that worked there was absolutely wonderful, will definitely come back hope we have her again!! She was very helpful in everything I was looking for and needed!!
Nice place but construction hindered our enjoymentPosted Mar 7, 2017 on Hotels
The staff was very friendly but there was construction going on in the lobby and lots of noise around our room the morning of check out. Very annoying
by A verified traveler
Posted Feb 27, 2017 on Hotels
Posted Feb 3, 2017 on Hotels
Stay was terrible and the hotel overcharged my debit card with frivolous charges
for Everyoneby A verified traveler
Posted Jan 12, 2017
It was great had fun and was close to everything I had to go to