Ratings based on 953 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Texas

Old and musty

Posted Aug 29, 2015
Pros: I would not recommend it if you're looking for a nice, clean, non smelly room. Even the shower walls were stained. Not good
Cons: Quailty of room
Location: Tons of places to eat, bars and other items are just a short walk.
It's in a great spot, the staff was very nice and helpful but the room was very disappointing. It was small, musty and just felt old and run down.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Posted Aug 26, 2015
The stay was pleasant and the hotel staff was very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2015
hotel in pieno centro città . struttura moderna e ben organizzata . buona colazione e personale gentile. comodo per visitare le cascate circa 15/20 minuti
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Love the Hyatt

Posted Aug 19, 2015
Pros: this particular room had really nice art. the gentleman at the desk was friendly and helpful.
Cons: cannot think of anything.
it was a short visit, mostly we checked in late and left early but as usual the hyatt is always reliably clean and comfortable with an extra nice touch.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, FL

Convenient hotel right downtown.

Posted Aug 18, 2015
Pros: Location
Cons: Noise reduction in the rooms.
Location: Great location for downtown activities. A short (free) train ride down to Canalside or the hockey rink.
I chose this hotel because I needed to stay right downtown for my trip. The location was great, the check-in staff friendly as well as any other staff I ran into. Housekeeping left 2 previously used washcloths in the bathroom. Considering where they were hanging, I can understand them being missed. I had dinner in the Atrium. The food tasted fine except the fries made it seem like they had been sitting on a plate in the kitchen just waiting for someone to order them. Other than that, the only issue I had was the noise coming from the hallway. You could hear every conversation that took place out there. While it mostly quieted down late at night, there was an event on both nights of my stay so there was some ruckus in the hallway.
4 out of 5
Recommended
for Everyone
by A verified traveler from stl

Easy access to things to do. Free train to river

Posted Aug 6, 2015
A lot of construction in the area at the moment as they upgrade the area. When completed it is going to be a beautiful area to visit. Close to the theater district and a lot of restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Satisfied

Posted Aug 5, 2015
I only stayed one night and Just finished biking the Erie Canal from Albany NY to Buffalo NY so I was just looking for a comfortable bed. I was very satisfied with the room and the staff was great. They gave me a safe place for my bike and equipment that I carried.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
Great food in the atrium. Room was dusty. Very comfy bed
5 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown location

Posted Aug 4, 2015
Easy to get to and numerous restaurants and bars within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler

Best price and stay for your money

Posted Aug 2, 2015
Best price for the money. Close to downtown buffalo. Four star hotel