Posted Nov 22, 2016
When checking in on Friday November 18 th we were just looking forward to relaxing planning for the next day out. We were greeted by two extremely friendly staff members. Jamie and her colleague ( so sorry I forgot your name, but they had matching Thelma and Louise necklaces on) went above and beyond to answer our questions and ensure we had everything we needed. They went above and beyond, honestly the best hotel check in experience I have ever had ( and I travel quite a bit)
The rooms were clean as were the bathrooms. The hotel is centrally located to all shopping with a free shuttle to the mall. Also, the free in room wifi is quite good.
The breakfast buffet had lots of selection and Gregory the omelette chef was fabulous. He was cheerful and no request was too much bother, he even went into the back to get us fresh fruit for our waffles.
Honestly, if you are looking for EXCEPTIONAL customer service this is the place to stay. Thanks Thelma and Louise, you guys are the best! Gregory, keep up the great work, you're a gem!