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Reviews of Baymont by Wyndham Buffalo

2.5 out of 5
Baymont by Wyndham Buffalo
3475 Union Rd, Buffalo, NY

Reviews

7.6

Good

Rating 10 - Excellent. 227 out of 833 reviews" "
Rating 8 - Good. 338 out of 833 reviews" "
Rating 6 - Okay. 174 out of 833 reviews" "
Rating 4 - Poor. 57 out of 833 reviews" "
Rating 2 - Terrible. 37 out of 833 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main strip with the mall and all the shopping you want! We will be staying here our next trip to Buffalo
Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a simple stay.
Stayed 4 nights in Mar 2024

2/10 Terrible

Devin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Place was dirty smelled like weed and cigarettes. Front desk lady was coughing not covering her mouth and then swearing about it and how hard her job is. Our room wasn’t even ready we downgraded and still charged us the same amount. We also had someone during the night come mess with the door handles just didn’t feel safe and friendly like a hotel should. Very hard to find entrance as well.
Stayed 1 night in Mar 2024

4/10 Poor

catherine

It was not clean very old looking very dirty
Stayed 1 night in Mar 2024

2/10 Terrible

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

BettyAnne

Stayed 1 night in Mar 2024

10/10 Excellent

Adalgisa

Liked: Cleanliness
Good

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable. Girl at front desk was helpful during check-in
Stayed 1 night in Jan 2024

10/10 Excellent

Clint

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brendan

Stayed 1 night in Jan 2024

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Close to Airport. Very good Staff.
Stayed 1 night in Jan 2024

6/10 Okay

Klair

Stayed 1 night in Dec 2023

2/10 Terrible

Nicole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I can only really comment on the check in. I prepaid my room through expedia 2 plus weeks before my check in. Checking in I was told they see my reservation but have no room for me and I had to call Expedia as they were diverting Expedia customers to different hotels. I called Expedia right away and a recording said there would be a one hour plus wait to speak to someone. This was New Years Eve. Was three hours away from home and just left a football game. Wanted my room, a nap, some food and ring in the new year. Instead I ended up driving three hours home. I did eventually reach customer service and was told I would get a refund but the damage was done. Lesson learned, always book directly with the hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Very noisy and no staff ever on attendance to complain to

8/10 Good

Pam

Stayed 2 nights in Dec 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jeff

Traveled with family
Liked: Cleanliness
A large group of young people were partying very loud very late into the early morning. Could not reach front desk to complain. Got zero sleep.
Stayed 1 night in Dec 2023

2/10 Terrible

Heather

Traveled with partner
A little disappointed. We had booked this hotel 1-2 months in advance and 3 hours before check in, we got a call from Expedia saying that the hotel does not have a room for us. We travelled from out of country and had to find another hotel on New Year’s Eve.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Syed

Stayed 2 nights in Dec 2023

10/10 Excellent

Adnan

Stayed 1 night in Dec 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service
I've never stayed at a hotel where they wouldn't service the room each day. No replenished towels or made up beds. The folks were nice enough to talk to and the room was clean when I checked in but from there it went downhill.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sheryne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY NICE
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Leann

Stayed 1 night in Dec 2023

4/10 Poor

Leann

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 😎
Stayed 2 nights in Dec 2023

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Guennadi

Stayed 1 night in Dec 2023

8/10 Good

Ruth

Traveled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kerri Lynn, Peterborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, easy checkin & out. Lots of parking.
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom was not clean. Hair all over the bathtub and toilet. The toilet wasnt even scrubbed (splatters all through the toilet). This is the first thing we saw when stepping into the room. Two vacuums just sitting in the hallway and not put away after cleaning was done (this was at 8pm). Garbage laying on the floor in the hallway as well.
Stayed 1 night in Dec 2023

6/10 Okay

Terri

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows so old they were compressed into cushions. I’ve machine needs cleaning. We made sure not to touch our water bottles on anything.
Stayed 1 night in Dec 2023

8/10 Good

Frederick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Samad

Stayed 2 nights in Nov 2023

6/10 Okay

Renata

Liked: Staff & service
Disliked: Cleanliness
The toilet keep plugging up
Stayed 1 night in Nov 2023

8/10 Good

Henry

Stayed 2 nights in Nov 2023

6/10 Okay

Kim

Traveled with family
I think that the rooms could be more updated
Stayed 4 nights in Nov 2023

10/10 Excellent

Miranda, Comstock Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is tucked back behind businesses and not easy to find for ride shares. Room was great itself and quiet. Staff was friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Adnan

Stayed 1 night in Nov 2023