Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

The place was excellent to stay.location is good

Posted Aug 12, 2016
Condition of our room was really terrible.dirty mugs in cabinets.dishwaaher was very poor.lots of rust in it.not properly cleaned like other residence inn we stayed.finger prints and hand prints on every door.towels very dirty.stove and refrigirator was in really bad condition.oil spots.we really disappointed by the cleaning issue.it was a 2 bedroom suite.but staff was really good.thats the big thing but they should check the rooms and everything.
2 out of 5
by A verified traveler

July 2016

Posted Jul 18, 2016
Pros: Nothing
Cons: Rooms painted, furniture replaced. Clean rooms from top to bottom
Room was dirty. Coffee pot did not work and looked like it had not been cleaned from previous guests. Floors in bathroom dirty. Did not even want to sit on furniture, covered in stains.
5 out of 5
by dominga

This traveler left a rating score only Posted May 17, 2016 on Hotels
5 out of 5
by mary from Upstate NY

college graduation

Posted May 15, 2016 on Hotels
Great experience- staff was awesome! Staff was extremely helpful upon check in and giving us information about local attractions. They told us about Lewiston- great hiking trails and cute little town with small stores and eateries. Rooms were very clean and large. Kitchens were equipped with everything we needed.
5 out of 5
by John from South Glens Falls

Passing through

Posted May 15, 2016 on Hotels
Stayed one night. The staff were pleasant and the room comfortable
5 out of 5
by A verified traveler from London, ON

Clean hotel, friendly staff

Posted Apr 19, 2016
Hotel was very clean, staff was very polite... only down side is that it is close to the airport, so you hear the planes coming in. Would stay there again
5 out of 5
by A verified traveler from Pennsylvania

One night stay to visit Buffalo.

Posted Apr 17, 2016
Pros: The kitchen and living room make it more comfortable than just having a bed to sit on in a traditional room.
Cons: Nothing
Location: For shoppers, it is very close to the Walden Galleria mall. For history lovers, there are several museums and other attractions for a visit in Buffalo
Very convenient to visit Buffalo attractions or the Galleria Mall. Clean and comfortable rooms with a great breakfast.
5 out of 5
by A verified traveler from Oakville, Ontario

Good price value.

Posted Apr 10, 2016
Pros: Location
Cons: None
Location: Close to Walden Galleria Mall and Burlington Coat Factory. Lot of places to eat out.
Nice, clean hotel. Staff was very friendly. The breakfast was good.
4 out of 5
by John from Pembroke Pines, FL

G-Daughter's 5th B-day visit.

Posted Feb 23, 2016 on Hotels
Nice place, close to Airport, Freeways-I-90, Good Free Breakfast- real Scrabbled Eggs, Sausages, Waffels, etc. Friendly staff. Clean & quiet & Pet Friendly. Across the street from Galleria Mall & numerous good Eateries. Full size Fridge,. Micro, Stove. Very comfortable. Will stay there again. Good value for the reasonable cost.
1 out of 5
by maria from Cheektowaga

Stay Next Door Holiday Inn Express

Posted Jan 20, 2016 on Hotels
The Staff were Not Friendly to the point of Rude. You will feel Unwelcome. Food Horrible. Problem with room Tough Luck. Should not be allowed to be called Residence Inn.Stay next door Holiday Inn Express.