Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
The place was excellent to stay.location is goodPosted Aug 12, 2016
Condition of our room was really terrible.dirty mugs in cabinets.dishwaaher was very poor.lots of rust in it.not properly cleaned like other residence inn we stayed.finger prints and hand prints on every door.towels very dirty.stove and refrigirator was in really bad condition.oil spots.we really disappointed by the cleaning issue.it was a 2 bedroom suite.but staff was really good.thats the big thing but they should check the rooms and everything.
by A verified traveler
July 2016Posted Jul 18, 2016
Cons: Rooms painted, furniture replaced. Clean rooms from top to bottom
Room was dirty. Coffee pot did not work and looked like it had not been cleaned from previous guests. Floors in bathroom dirty. Did not even want to sit on furniture, covered in stains.
Posted May 17, 2016 on Hotels
by mary from Upstate NY
college graduationPosted May 15, 2016 on Hotels
Great experience- staff was awesome! Staff was extremely helpful upon check in and giving us information about local attractions. They told us about Lewiston- great hiking trails and cute little town with small stores and eateries. Rooms were very clean and large. Kitchens were equipped with everything we needed.
by John from South Glens Falls
Passing throughPosted May 15, 2016 on Hotels
Stayed one night. The staff were pleasant and the room comfortable
by A verified traveler from London, ON
Clean hotel, friendly staffPosted Apr 19, 2016
Hotel was very clean, staff was very polite... only down side is that it is close to the airport, so you hear the planes coming in. Would stay there again
by A verified traveler from Pennsylvania
One night stay to visit Buffalo.Posted Apr 17, 2016
Pros: The kitchen and living room make it more comfortable than just having a bed to sit on in a traditional room.
Location: For shoppers, it is very close to the Walden Galleria mall. For history lovers, there are several museums and other attractions for a visit in Buffalo
Very convenient to visit Buffalo attractions or the Galleria Mall. Clean and comfortable rooms with a great breakfast.
by A verified traveler from Oakville, Ontario
Good price value.Posted Apr 10, 2016
Location: Close to Walden Galleria Mall and Burlington Coat Factory. Lot of places to eat out.
Nice, clean hotel. Staff was very friendly. The breakfast was good.
by John from Pembroke Pines, FL
G-Daughter's 5th B-day visit.Posted Feb 23, 2016 on Hotels
Nice place, close to Airport, Freeways-I-90, Good Free Breakfast- real Scrabbled Eggs, Sausages, Waffels, etc. Friendly staff. Clean & quiet & Pet Friendly. Across the street from Galleria Mall & numerous good Eateries. Full size Fridge,. Micro, Stove. Very comfortable. Will stay there again. Good value for the reasonable cost.
by maria from Cheektowaga
Stay Next Door Holiday Inn ExpressPosted Jan 20, 2016 on Hotels
The Staff were Not Friendly to the point of Rude. You will feel Unwelcome. Food Horrible. Problem with room Tough Luck. Should not be allowed to be called Residence Inn.Stay next door Holiday Inn Express.