Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Amherst Inn & Suites

2.5 out of 5
Amherst Inn & Suites
1951 Niagara Falls Blvd, Buffalo, NY

Reviews

6.8
Rating 10 - Excellent. 71 out of 338 reviews" "
Rating 8 - Good. 114 out of 338 reviews" "
Rating 6 - Okay. 71 out of 338 reviews" "
Rating 4 - Poor. 36 out of 338 reviews" "
Rating 2 - Terrible. 46 out of 338 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service
Clean simple motel, nothing fancy. A bit tired but nothing to complain about.
Stayed 2 nights in Apr 2024

2/10 Terrible

Phoebe Marie, Colonial Beach

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Went to stay for the solar eclipse. Original reservation was through Expedia at $135/night for April 8-9. I called the hotel that I will be arriving April 7 instead of April 8 and to add a night. They said OK. I arrived on April 7 and was charged $250/night. They said because of the solar eclipse. Dishonorable price gouging. The rooms had bugs(I have a video of it moving but it wont upload). The locks were broken(security failure). Mold in the bathroom(health failure). The staff was friendly though.
Stayed 1 night in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Room dirty woke up to cockroaches in the room
Stayed 1 night in Jan 2024

4/10 Poor

Allan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing special about this renovated old-style roadside motel. No breakfast. The door to the bathroom had been torn off its hinges. The bedsheets were recently stained. Even though the room was designated non-smoking, the small of stale cigarettes was distracting. And we were charged $361 for a two double-bed room fo two nights. Not recommended.
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean at all. Door latch broken off the door frame. Not a great neighborhood
Stayed 1 night in Oct 2023

6/10 Okay

Phil

Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Aug 2023

8/10 Good

Cass

Stayed 1 night in Aug 2023

4/10 Poor

ILHO

Stayed 1 night in Jul 2023

4/10 Poor

Uday

Stayed 2 nights in Jul 2023

2/10 Terrible

Justin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We left the property same night and went elsewhere. Rooms were not clean and smelled strongly of cigarettes.
Stayed 1 night in Jul 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a gryti be going to be there again soon
Stayed 2 nights in Jun 2023

2/10 Terrible

Brenda, Ithaca

Disliked: Cleanliness, staff & service, property conditions & facilities
I knew it was a mid-level motel so didn't expect luxury. When I opened the door to the room, it reeked of decades of smoke. I went back to the staff to ask for a different room because of that. They had no other options. I suggested maybe it would get better after I left the windows open a while, and they said the windows don't open. I decided I could not sleep there. I told them I'd sleep on a friend's couch instead. Didn't go back to the room, left the key with them. Even though I found the room impossible to stay in and left, they still charged me.

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Rooms wasn't cleaned properly. Towels were cheap & small and unable to dry off with. Soap was like sandpaper, Rug was torn in 2 places. No alarm or clock. bedding felt dirty. chair in room was broken.
Stayed 2 nights in May 2023

4/10 Poor

Miaona

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room smells awful. Smoke and very sticky. It’s disgusting.
Stayed 2 nights in May 2023

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Sean

Business traveler
Liked: Staff & service
Disliked: Cleanliness
It was an ok stay

4/10 Poor

Meagan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Wifi did not work. Room smelled of cigarettes. Not confident on the cleanliness of the room. Bathroom appeared clean. Would not stay here again.
Stayed 2 nights in Nov 2022

4/10 Poor

Meagan

Stayed 2 nights in Nov 2022

10/10 Excellent

marlon

Stayed 1 night in Aug 2022

10/10 Excellent

Savannah

Stayed 1 night in Aug 2022

4/10 Poor

Maribel, Holbrook

Business traveler
Disliked: Property conditions & facilities
What I did not like was that people were "hanging out" all the time like they live there. Looks like a housing facility.
Stayed 4 nights in Aug 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Occupants in next room sat outside under my window until 3:30 AM drinking, loud music, and talking. This happened on both nights of my stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean, comfortable, and very friendly. Fridge and microwave in room.
Stayed 2 nights in Aug 2022

10/10 Excellent

Amanda, San Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean, had coffee, all water temps worked. It was a clean room, no mold around the tub.Though, it was a tad noisy, but, nothing that bothered us too much.. The beds were soft! Which helps my hips. Good place overall
Stayed 1 night in Aug 2022

4/10 Poor

Anthony

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2022

4/10 Poor

Allen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room and blankets are filthy. The chairs are broken. The internet is super slow.
Stayed 1 night in Jul 2022

6/10 Okay

Valerie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Didn't live up to the rating and reviews online
Not what I expected. The lobby is either in disrepair or under construction. The bathroom door was damaged. The upholstery on the desk chair was stapled in place with an office stapler. The hot and cold water were opposite what is standard. The handle fell off the toilet when flushing. I couldn't tell if people reside at this hotel or are just comfortable because there was grilling going on, desk chairs were outside of rooms like patio furniture, and some serious partying in the parking lot at night over the weekend. However, the bed was comfortable and housekeeping was good. I wouldn't choose this hotel again.
Stayed 4 nights in Jul 2022

6/10 Okay

Marcia

Liked: Staff & service
People just throw their trash all around the property. Need to have someone keep the premises clean.
Stayed 2 nights in Jun 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service
Clean, but not fancy
I was wary when we got there because my first impression was online pictures don't match what I'm seeing. The room was clean, well maintained, but the decor is spartan and dated. We felt safe and the A/C was cold and the shower water was hot. The area immediately around the hotel is kind of run down, but there is a great shopping plaza with big name stores 1/2 mile away. The check in location does not give you confidence in the room quality, it needs a major renovation. We would not choose to stay there again, especially if we brought the kids.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rick

Stayed 1 night in Jun 2022

10/10 Excellent

Kiran

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay in.
Stayed 2 nights in Jun 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in May 2022

8/10 Good

james

Business traveler
Liked: Cleanliness
Everything seemed clean and staff was friendly
Stayed 3 nights in Oct 2021

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners clearly do not care about this property. The shower had mold on the walls and the shower curtain was filthy as well. The door knob to the bathroom was falling off and there was still a towel hanging on the back of the bathroom door. This was not a hotel towel either. It must have been left by a former resident. This facility is must be used as temporary housing for most of the tenants who feel it is ok to keep there doors open, play loud music and smoke right outside our door. The owners did nothing. I would not recommend this place at all.
Stayed 2 nights in Oct 2021

2/10 Terrible

Alec

Business traveler
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location with traffic light at entrance. It took several days to get used to the bad smell in the room. Had to use air freshener. Beds were too firm. Shower water pressure very low. But for the price, room was okay. Microwave/small refrigerator both worked. WiFi okay. Room serviced well every day. So for the price, the room met our needs.
Stayed 9 nights in Sep 2021

6/10 Okay

Jon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2021

2/10 Terrible

Sara

Stayed 1 night in Sep 2021

8/10 Good

Elisa

Stayed 2 nights in Sep 2021

2/10 Terrible

Vilson

Stayed 2 nights in Sep 2021

4/10 Poor

Julian J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were worn out smelled bad
Stayed 2 nights in Sep 2021

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate fir a quick one night if your passsing through and need a place to rest.
Stayed 1 night in Aug 2021

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Rosa

Liked: Cleanliness
Stayed 1 night in Aug 2021

6/10 Okay

Jacob

Traveled with group
Disliked: Amenities, property conditions & facilities
definitely an interesting place to stay.
Stayed 3 nights in Aug 2021