Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from ON Canada

Newer hotel

Posted Aug 16, 2016
We booked this hotel because the photos were appealing in the advertisment & the reviews on it were positive. Sadly I don't think we will stay here again. For one we were dissapointed on the size of the pool (4ft deep). The pool area was not kept clean (garbage floating in pool, towels everywhere, cups of beverages on the tables) this was not an inviting area. We were aware that the pool closed at 10:00pm, but at 9:45pm the lights in the pool area were turned Off while we were in there. The staff obviously did not check to see if anyone was in there! Wow! Our bathroom toilet would not flush all the time and it would constantly run. We made the front desk aware but they really didnt care. The tv chanels stopped working at night. Once again we let the front desk know and they really didnt care. We receive our check-out bill the next morning and we are charged for a suposid long-distance call (we called the restaurant across the road to order supper). The front desk did erase those charges. Sadly we are dissapointed with our overall stay at this location (we were really looking forward to staying here too).
4 out of 5
by A verified traveler from North Carolina

Nice hotel for business traveler

Posted Aug 4, 2016
Pros: Clean comfortable room, makes traveling easier as the rooms are like mini apartments. Close to restaurants and safe neighborhood.
Cons: Because of room design it appears that 2 or 3 of the people I encountered may be living there long term.
Location: Anchor Bar across the street for Buffalo Wings, close to Mall and cinemas.
Great room, excellent staff, the hotel is listed as airport but is really 5 miles away.
4 out of 5
by A verified traveler from virginia

Posted Aug 3, 2016
Pleasant hotel. Will certainly recommend it to family and friends. Very accomodating staff
4 out of 5
by A verified traveler

Hotel is nice.

Posted Jul 18, 2016
Pros: Breakfast was excellent and varieties of food daily
Location: Location is OK
We did not get any room service for the 3 nights. I went to the front desk to retrieve towels and shampoo. The staff was very accommodating and the stay was pleasant other than that.
5 out of 5
by A verified traveler from California

Great place to stop near Buffalo airport

Posted Jun 29, 2016
Nice place, great amenities like the free food and beers
4 out of 5
by A verified traveler

Close and convenient.

Posted Jun 21, 2016
Great place to stay for a weekend away. Staff was friendly.
5 out of 5
by John from Virginia

Great place

Posted May 23, 2016 on Hotels
Great customer service. Very nice free buffet breakfast.
4 out of 5
by A verified traveler

Posted May 11, 2016 on Orbitz
Suite we requested was not available at checkin so we were given a handicapped room instead. Wasn't exactly what we wanted but made the best of it.
1 out of 5
by A verified traveler from Buffalo NY

NO WATER!!!

Posted Mar 5, 2016
Beware. First we were told the pool was open till midnight. Well it wasn't. Closed at 10pm. No ice machine. Beds were very uncomfortable and the room was missing basic necessary items. Then to our surprise in the morning when we plan to shower and get ready for the day, there was absolutely no running water. Couldn't even offer use bottle water so we could at least brush our teeth! Never again!!
5 out of 5
by A verified traveler

Posted Feb 17, 2016
Hotel comfort was great- I went there on business and it was quiet to work