Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
51% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from MA

Just for a Night

Posted Aug 24, 2016
Pros: quick and easy check in
Cons: Attention to detail, and updated look.
Location: Easy to find and tons of shopping and restaurants along the street
Easy check in , but thats about it. Outdated setting with no attention to detail. The room appeared to be clean but upon further inspection (behind fridge, dirty forks and straws, behind bed webs and random papers) it really was not. The biggest problem was that the room appeared to have an ant problem. Coming from the carpet into the bathroom and on the windowsill there were small ants, sometimes 5-6 at a time. Door way had cracks and holes in the wall , and everything from the hall way and other rooms could be heard clearly. We only needed for a night so it served its purpose , but I wont give my money twice to any business that shows no effort in the experience, this happens to be one of those places.
2 out of 5
by A verified traveler

Low cost no wao

Posted Aug 8, 2016
You can tell some efforts being done but not there yet
Comment from Hotel Management
Aug 24, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for sharing your thoughts. We welcome guests comments as it help us point out aspect that needs immediate attention so we could further improve our services. We hope to have the chance to make up for the setback during your visit at our hotel. Thank you for your business.
1 out of 5
by Thomas from New Castle, PA

Used Hypodermic needles and drug paraphernalia

Posted May 16, 2016 on Hotels
Lobby reeked of Indian food. Room was old, paint peeling and drywall crumbling. THERE WERE USED HYPODERMIC NEEDLES IN THE NIGHT STAND along with other drug paraphernalia! The hotel front desk gave me a hard time about switching rooms into another smoking room, and the one they gave me was of a different bed type with a leaky tub faucet.
Comment from Hotel Management
by Guest Relations Manager, Hotel Management
Dear Thomas, It is sad that we failed to impress you with our services and accommodation . Your review is noted, trust that our management will carefully evaluate your concerns and address accordingly. Your satisfaction is our goal to achieve. Have a great day!
2 out of 5
by Joyce from New York, New York

You get what you paid for

Posted May 8, 2016 on Hotels
I needed a place to stay for a few hours to rest before catching a flight at Buffalo airport, so I opted to save some money. For the price, I shouldn't complain. However, I'll spend more money next time for a much comfortable room. Above all, I'm glad its was somewhat clean and no bed bugs.
Comment from Hotel Management
May 26, 2016 by Front Desk Manager, Hotel Management
Hello Joyce, We appreciate your candid feedback about your stay at our hotel. I regret that you were not entirely comfortable in the room you stayed in. We will work hard to further improve our offerings so we can provide you better and more pleasant stay on your next visit. Kind regards.
4 out of 5
by Andrea

Nice place to get away

Posted Apr 27, 2016 on Hotels
I had a very nice stay. The customer service was great. I called for a late check in and there was no problem with that. When getting there I was greeted right away with a very friendly smile and speedy check inn. My room was clean and had shampoo. I forgot it. The beds were comfortable. Morning breakfast was really good. Wanted a waffle, they don't have waffles here. That was fine. Check out went as smooth as our check in.
Comment from Hotel Management
May 27, 2016 by Front Desk Manager, Hotel Management
Hello Andrea, I am very glad to hear that you were pleased with your stay at our hotel. Your positive feedback and rating for our hotel is another accomplishment for our hotel. It would be lovely to welcome you again at our hotel soon. Warm regards.
4 out of 5
by Brian from Oshawa

Good Value For The Price

Posted Apr 26, 2016 on Hotels
Overall a good room for the price. It isn't the most modern but close to shopping areas and clean rooms.
Comment from Hotel Management
May 27, 2016 by Front Desk Manager, Hotel Management
Hello Brian, We thank you for taking the time to share with us your comment following your visit at our hotel. I am very glad that you were comfortable and found our location convenient. I assure you that we will do our best to make your next visit another fine experience. Thank you for your business.
3 out of 5
by A verified traveler from Buffalo

Great value.

Posted Apr 23, 2016
Pros: Price.
Location: Excellent location if you don't have a car, on bus route, near food and shopping.
Friend needed an emergency place to stay for a week. Search of Expedia found this to be the best location, have the most amenities (fridge, microwave, free continental breakfast) of the low cost hotels.
Comment from Hotel Management
May 26, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We are very pleased to hear that you were happy with the quality and value of our offerings at our hotel. We aim to provide comfort and convenience to all of our guests and we thank you for letting us know that we sufficed your preference. We do hope to have another opportunity to serve you again soon. Have a lovely day!
3 out of 5
by Chelaneise from Rochester

Posted Apr 20, 2016 on Hotels
Hotel looks abandoned from the outside, but the inside looks nice. The room looked nice but the room and bathroom were very small. The room had an order. The pillows were small and the bed was really low. The breakfast was OK, but have had better. Waffles were a plus.
Comment from Hotel Management
May 26, 2016 by Front Desk Manager, Hotel Management
Hello Chelaneise, Thank you for sharing your thoughts about your experience during your stay at our hotel. I am glad that you were comfortable although you found our room a bit small. We appreciate your feedback this will be used as reference as we continue to strive so we can provide our guests the best value accommodation and services. Warm regards.
5 out of 5
by Teresa from ontario

Great stay and economical

Posted Mar 22, 2016 on Hotels
The staff was friendly. I noticed the nice clean smell in the hallways even though it's an older building. The breakfast had oatmeal, cereal, waffles, toas, yogurt and fresh fruit which was nice.
Comment from Hotel Management
May 27, 2016 by Front Desk Manager, Hotel Management
Hello Teresa, We thank you for taking the time to share with us your review following your visit at our hotel. We will do our best to make your next visit a better experience. We hope to see you again. Have a great day!
5 out of 5
by Sally from NYC

2nd time .....a charm!!!

Posted Mar 15, 2016 on Hotels
2nd visit was wonderful!! Our unit was 100 0/0 better. Enjoyed our bkfast! We will come back to this location again!
Comment from Hotel Management
May 27, 2016 by Front Desk Manager, Hotel Management
Hello Sally, Thank you very much for the 5* rating you posted during your visit at our hotel. It is fulfilling to hear that we have sufficed your accommodation needs during your visit. We hope to have the opportunity to serve you again soon. Have a lovely day!