Ratings based on 305 Verified Reviews

2.9 out of 5
51% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Convienient and clean hotel

Posted Nov 25, 2016 on Hotels
Looked kind of like a so so hotel but once Inside its very clean n comfy
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, It is wonderful to hear from you. Thank you for letting us know that you were pleased with your stay with us and found the cleanliness to your satisfaction. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
by A verified traveler

Comfortable and convenient hotel close to airport

Posted Nov 20, 2016 on Hotels
Great room. Excellent service. Comfortable and convenient hotel
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, We thank you for taking the time to complete our survey and for giving us excellent rating following your visit here in our hotel. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
by A verified traveler

Beautiful Room

Posted Nov 15, 2016 on Hotels
Very convenient and easy to get to. The room and bed were clean and spacious. Thank you for a wonderful stay.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, We are so glad to hear from you and to learn that we were able to give you a pleasant experience. Thank you for your business, we hope to have another opportunity to provide your next lodging needs. Have a lovely day!
3 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Didnt like the smell of the carpet when entering , it has a fouled smell also a bit noisy. Other than that its ok
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, I apologize for the discomfort you experienced. Your comment on the carpet will be called to the attention of our housekeeping team. This will be verified and addressed accordingly. Please do call the attention of our front desk staff for your concerns on your next visit. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Non replaced Missing items for breakfast before time ends
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, I regret that your stay with us was a disappointment. Please know that we value your business, we will make certain you will continue to enjoy your future stays with us. We hope to see you again. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
Was nice stay pleasant staff food was ok clda provided more hot food had a hard time accessing hotel due to location
Comment from Hotel Management
Nov 14, 2016 by Guest Relations Manager, Hotel Management
Dear Laura, We thank you for your time in completing our satisfaction survey and for giving us positive feedback score. We will do our best to make your next visit a better experience.
1 out of 5
by A verified traveler from US

Terrible

Posted Nov 10, 2016
This was the most uncomfortable hotel I've ever stayed at it was very stale and uneasy feeling didn't sleep well and the staff wS very cold and unhelpful avoid this hotel I was very U pleased with the pictures on Expedia and the real room we stayed In Terrible and I feel cheated by Expedia
Comment from Hotel Management
Nov 14, 2016 by Guest Relations Manager, Hotel Management
Dear Erik, I regret that you were uncomfortable during your visit at our hotel. We appreciate your time in sharing your feedback as we use our guests' reviews to help us identify the area/s we need to improve so we can serve our guests better. We hope to see you again soon. Kind regards.
3 out of 5
by A verified traveler

Close to places we like

Posted Nov 8, 2016 on Hotels
The bed was very comfortable and the room clean, but small holes in drapes and towel bar missing in bathroom.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear guest, Thank you for staying with us, I apologize for the oversight, your feedback/issues you experienced in the room provided to you will be escalated, I assure you that that this is addressed accordingly. We hope to have the opportunity to serve you again soon. Kind regards.
1 out of 5
by A verified traveler from Norfolk Ontario

Would not go there again.

Posted Nov 7, 2016
Disappointed in the hotel. Run down and smelt moldy. Bathroom had black mold on ceiling and bath tub was old and scummy. The water temperature and pressure was bad and the sink did not drain quickly. Front reception staff were uninterested. The breakfast that was offered was very basic and Non inviting. Could'nt wait to leave this hotel.
Comment from Hotel Management
Nov 14, 2016 by Guest Relations Manager, Hotel Management
Dear Christmaschild, I am sorry to hear that your stay at our hotel was a disappointing experience for you. Your feedback on the condition of clean in the room you stayed in will be verified. I assure you that this is addressed accordingly. We hope to have the chance to serve you again soon. Kind regards.
4 out of 5
by A verified traveler

friendly and good size room

Posted Nov 3, 2016 on Hotels
Friendly staff location was great. I will stay there again.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear guest, Thanks so much for taking the time to share with us your feedback following your visit at our hotel. Your wonderful remarks for our staff will surely inspire the team to stay committed in our goal for excellence. We hope to see you again soon. Kind regards.