King Suite in Motel | Balcony view

Reviews of Mansion House Motel

2 out of 5
Mansion House Motel
295 N Main Street, Buffalo, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 204 reviews" "
Rating 8 - Good. 55 out of 204 reviews" "
Rating 6 - Okay. 15 out of 204 reviews" "
Rating 4 - Poor. 3 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Mansion House Motel
Comfortable and clean motel within walking distance from downtown.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023

8/10 Good

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, affordable accommodations. Only caution is that the two rooms facing the street have a floor above them. We were on the first floor; we have no idea what the people above were doing except that it involved dropping heavy objects on the floor for most of the evening. Bowling perhaps? Conveniently located in a charming downtown area. Seriously, we'll stay here again if the opportunity arises, just be a little more aware of the consequences of our room assignment.
Stayed 1 night in Oct 2023

6/10 Okay

Laurie

Traveled with partner
Disliked: Staff & service, amenities
Needs updating
Stayed 1 night in Sep 2023

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Best thing going for this motel is that it was clean. The bed and pillows were horrible! Our refrigerator was frozen up so unable to use. The location was convenient for walking to eating establishments. After driving for 10 hours that day was really looking forward to a good night sleep before driving 5 more hours the following day which definitely did not happen with the bed and pillow being very hard and cheap pillows and there were only 3 to chose from.
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and appreciated ease of check-in with coded keylock.
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property worked well for us.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, safe.
Stayed 1 night in Sep 2023

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous little Motel
Stayed 1 night in Sep 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cabin right by the creek
Clean cabin with good bed, kitchen, TV & wifi. Patio is right by a beautiful, clear creek. Walking distance from a restaurant. Cabin is in the community of Story, WY which is between Buffalo & Sheridan which makes it easy to explore both towns then escape to the cabin.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Great location short distance from downtown.
Stayed 1 night in Jun 2023

10/10 Excellent

Nancyjean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and amenities - but from Room #1 there was way too much road noise.
Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Buffalo, WYOMING
Very good stay. Bed was pretty comfortable. Room was clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved the location and cleanliness. The coffee service wasn’t the best. One creamer had solidified. We went to McDonald’s to get coffee.
Stayed 1 night in May 2023
Response from Lisa on May 29, 2023
Thank you Peggy for taking the time to review our motel! We apologize about your solidified creamer! We try very hard to stay up with replacing our creamers within their expiration dates. Sorry this happened! Hope you stay with us again. Safe travels!

8/10 Good

Gwen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a little trouble with the check-in info not showing up and the mattress wasn't that comfy but, the place is retro cool and quiet. The town is impossibly cute and well worth a stop over.
Stayed 1 night in May 2023
Response from Lisa on May 29, 2023
Thank you Gwen for taking the time to write a review. We are sorry to hear that the beds were not comfy to your standards and that you had trouble with the check-in info. We reached out to expedia and found that this was an issue on their end as we have a timed template email that should be sent to every guest a day before check in. Regardless, we apologize for this mishap and hope you chose us in the future. Thank you and safe travels!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown access
The Mansion House is not the cookie cutter hotel. I have stayed here several times and have never been disappointed. Always clean and comfortable. The location is excellent for walking to downtown Buffalo. Each room is nostalgic and has a different theme. I highly recommend the Mansion House Hotel.
Stayed 2 nights in Nov 2022

10/10 Excellent

Robert F

Liked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Yraina, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at the former house and motel of Mansion House for over 19 years, each visit has felt like returning home. Thank you.
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was very nice on inside
Stayed 1 night in Sep 2022

10/10 Excellent

Erhard Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous. I would visit again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Charming!
What a wonderful discovery! Very unique motel. Eclectic mix of decor but it makes it very charming. I love that it doesn't look like every other motel you come across on your travels. Very clean, large rooms that have screen doors and chairs outside on the porch. LOVE that. It gives it a very homey feel. Bed was really comfortable too. We pass through Wyoming every couple years and this will be our stopping point now.
Stayed 1 night in Jul 2022

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and comfy room. Walking distance to the Main Street amenities.
Stayed 2 nights in Jul 2022

10/10 Excellent

Laurie, LAKE HAVASU CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Lounge next door for us to unwind after the drive
Stayed 1 night in Jul 2022

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort
Not accurate description or pictures....1960's
Did not receive the room that we ordered....even though it appeared we were the only people staying. The "office" was no longer an office, but a personal residence. The room was very clean....and right out of the 1960's travel motel dictionary. Lemon yellow bathroom tiles and sink. 1970's shag lamp and small square tile roof. So beyond out dated I am not sure how to explain. No office and no contact. Finally texted to the number on my hotels.com email to find a "person". Told them of our disappointment in the room....and was told that the room was more expensive/an upgrade on what we ordered.....seriously...??? The picture of the hotel and of the rooms are not accurate...in my humble opinion. Rooms next door are 1/2 the price and similar in size and layout...and there is a "real" person to talk to. I would warn people not to stay here until there is new ownership or management.
Stayed 2 nights in Jun 2022
Response from Georgia on Jul 12, 2022
Brian, thank you for reaching out! We appreciate all customer responses. I'm sorry that the room was not what you expected, according to our reservation records the room your reserved was king which was the room you completed your stay in. We at the Mansion Motel are extremely proud of our midcentury design as depicted in the pictures on our website. The 1960s/70s theme of our motel is purposeful and we strive to keep the rooms extremely clean and respond quickly to any customer reaching out through email through the duration of their stay. In the future, if there are any issues with your room, please reach out before the last night of your stay so we will be more able to assist you in a timely fashion! Unfortunately, we do not currently have an on-site staff member all of the time, but we do offer multiple ways to get ahold of us throughout your stay including the email you described as well as a phone number. I'm sorry that the room was not up to your standards, we have reviewed the photos on our website to ensure they are accurately depicted our rooms. Thank you so much again for your review, we really do value your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction guaranteed
We have stayed at the Mansion House several times now and have never been disappointed. Everyone in our group enjoyed their room and had no complaints.
Stayed 1 night in Jun 2022

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the experience
Stayed 1 night in Jun 2022

10/10 Excellent

Stephenie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unaware of what we were actually renting do to the lack of actual pictures. But boy were we pleasantly surprised! It was lovely. The town was so lovely we had a great breakfast at the busy bee cafe
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our motel of choice when visiting Buffalo. Great downtown location, clean and comfortable. The nostalgic decor is a plus. I highly recommend the Mansion House.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Owner was able to accommodate a room change to move us away from street. Comfortable and spacious. Walking distance to food , shopping, and a trail. Would highly recommend for a stay in this small town.
Stayed 1 night in May 2022

6/10 Okay

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Room #1 was nicely updated, BUT the road noise was terrible!! I would not recommend any rooms facing the main street.
Stayed 1 night in Mar 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
This place is great! We came to Buffalo for a swim meet and wanted to try something besides a chain. The hosts are lovely to work with, very responsive. The location is perfect if you want to walk around Buffalo. Wonderful stay!
Stayed 2 nights in Jan 2022
Response from Lisa on Jan 31, 2022
Cynthia! Thanks again for choosing us and for the nice review! We are so happy you had a great stay and we welcome you back anytime!

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2021
Response from Lara on Nov 18, 2021
Thank you so much for staying with us! I'm really glad you had a good experience.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stop
Small place, great location, super easy checkin and SO CLEAN. Wow. Thanks for the simple, yet enjoyable stay!
Stayed 1 night in Aug 2021
Response from Lara, Owner on Aug 26, 2021
Thank you so much! We're really happy that you enjoyed your stay. Please think of us if you come through Buffalo in the future.

10/10 Excellent

John

Stayed 1 night in Aug 2021
Response from Lara, Owner on Sep 29, 2021
Thank you so much for staying with us and giving us a nice review! We super appreciate it!

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Lara, Owner on Sep 29, 2021
Thank you very much! We really appreciate you staying with us and taking the time to give us a nice review!

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Wi-fi
Wi-fi reception could be better. Had to use the neighbors wi-fi.
Stayed 1 night in Aug 2021
Response from Lara on Aug 15, 2021
I’m so sorry you had trouble with the WiFi. We typically don’t have any problems with it, but it’s just started to act up. When I’ve been told it’s not working, I’ve been able to fix it. We’re getting a tech here right away to make sure it’s fixed permanently. I really apologize for the inconvenience! We appreciate you staying with us and hope that you were comfortable other than the internet access problem.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in our vacation!
Stayed 1 night in Jun 2021
Response from Lara on Jun 28, 2021
Yay!!!! Thank you so much for staying with us! We're thrilled that you had such a good experience!

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Extremely good value. The room is handsome, with interesting and distinctive artwork, excellent block out blinds and curtains, cohesive decor and everything is spotless and functional. The contact-less covid-era check-in was perfectly carried out. I had a perfect stay and would highly recommend this friends.
Stayed 1 night in Apr 2021
Response from Lara on Apr 20, 2021
Thank you so much for the nice review and for staying with us! We're so glad that you had a good stay and appreciate your feedback about the steps we've taken to keep everyone safe and healthy. We hope to see you again if you pass through Buffalo in the future!

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Pretty good stay!
Stayed 1 night in Mar 2021
Response from Lara on Mar 22, 2021
Thanks so much! We're really glad you had a good stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Lara on Sep 28, 2020
Thank you for staying with us!

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020
Response from Lara on Sep 22, 2020
Thank you for staying with us. We hope you had a nice time while in Buffalo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contactless check in and clean room. This was our second stay and no problems either time. We like to stay here because it is convenient to downtown. We walk from the room to downtown and shop and eat.
Stayed 1 night in Sep 2020
Response from Lara on Sep 19, 2020
Thank you so much! We're really glad that you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice little place to stay and vlose to downtown.
Stayed 2 nights in Nov 2019
Response from Lara on Nov 11, 2019
Thank you so much! We're really glad you enjoyed your stay.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a motel room. It was very comfortable, clean and spacious in a charming setting. Check in was fast and hassle free and the owners are very well organised. Buffalo is a quiet and sleepy town which is part of its charm but the few interesting options for shopping or eating nearby have limited opening hours. I cannot fault this accommodation at all. I would say check that the facilities available are suitable for you and would recommend it to all.
Stayed 3 nights in Sep 2019
Response from Lara on Oct 1, 2019
Thank you so much for your kind words! We're really happy that you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place-enjoyed the upper deck and lounge areas
Stayed 1 night in Sep 2019
Response from Lara on Sep 24, 2019
Thank you so much for the nice review! We're really glad you enjoyed your stay!