Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Charles

Posted May 8, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Dei, Hotel Management
Hi Charles, Thanks for providing feedback on your stay. We realize there are many hotel options in the Buffalo and we are grateful you chose us! We appreciated your comments about the lemon water, it is quite refreshing! See you next time!
5 out of 5
by Joyce from PUNTA GORDA

Posted May 4, 2016 on Hotels
IT WAS VERY PLEASANT AND I WOULD STAY THERE AGAIN....ESPECIALLY LIKED THE LEMON WATER THAT WAS AVAILABLE 24/7
5 out of 5
by Michelle from Bedford TX

Pleasant Surprise

Posted May 4, 2016 on Hotels
The set up was perfect for our family thermostats in bedrooms and living room allowed everyone to be comfortable Three tv's eliminated arguments about what we would watch I will look for this chain in the future
Comment from Hotel Management
Jul 23, 2016 by Dei, Hotel Management
Hi Michelle, Thank you to you and your family for being our guests! It was a pleasure to have you here. We are glad the layout of the room was perfect for everyone. We hope to see you again soon!
5 out of 5
by JAMES from Jacksonville, FL

Highly Recommend! Our hotel now upon visiting Bflo

Posted Apr 25, 2016 on Hotels
Rooms were great with the one exception that there is no exhaust fan in the bathrooms, nor is there another mirror outside the bathroom. The free breakfast was excellent (healthy and filling). Round the clock hot coffee was nice even though a Starbucks is within walking distance.
Comment from Hotel Management
Jul 23, 2016 by Dei, Hotel Management
Hello James, We love hearing back from our guests! Thank you for taking the time to share a review. The exhaust fan in the bathroom ceiling is silent. We have regular fans available for request if you are interested for your next visit! Thank you for staying here! We hope you will choose to stay with us again! Hospitably, Deidra Turnbull General Manager TownePlace Suites
5 out of 5
by A verified traveler from Ontario Canada

Great stay !

Posted Mar 16, 2016
Pros: Rooms were very bright and cheery
Cons: More outdoor activities or sitting areas
Location: Close to the mall, and airport
Had a one bedroom loved it, lots of room and very clean and bright. Pool not great, no outdoor activities for the kids like a basketball net, but close to Starbucks and MacDonald's. Location is great, close the the mall, airport and transit road for more shopping. We will definately stay here again, have already booked for November!
Comment from Hotel Management
Mar 21, 2016 by Dei Turnbull, General Manager, Hotel Management
Dear Shelley, It was a pleasure to have you and your family stay with us at the TownePlace Suites. It is wonderful to hear you will be back in November!I am sorry there are not outdoor activities. For fun indoor options there are nearby attractions such as Sky Zone, Dave & Buster's, or Pole Position Raceway. Thank you again for choosing our hotel!
4 out of 5
by Mauro

Posted Mar 12, 2016 on Hotels
Comment from Hotel Management
May 21, 2016
Hallo Mauro , Vielen Dank für Ihre Bewertung und Meinung teilen , und unser Gast zu sein! Wir hoffen, Sie bald wieder zu sehen !
5 out of 5
by Sameer from Mississauga

A friendly place

Posted Mar 1, 2016 on Hotels
I forget the name of the person who was at reception but it was a young man with a light beard. He was very understanding to our cause and very patient with us. Great staff!
Comment from Hotel Management
May 21, 2016
Hello Sameer, Thank you for sharing this review. We appreciate your kind feedback! We hope you will visit us again soon!
5 out of 5
by Toni from Burleson, TX

Everything we needed

Posted Nov 10, 2015 on Hotels
The staff was fantastic. Amanda helped us find exactly the restaurant we needed!
Comment from Hotel Management
May 21, 2016
Dear Toni, Thank you for being a guest of TownePlace Suites Buffalo Airport in November. It was our pleasure to have you visit! We hope you will stay with us again the next time you are in the Buffalo area!
5 out of 5
by Jim from Guelph On

Overnight shopping

Posted Nov 6, 2015 on Hotels
Nothing bad to say..actually best breakfast ever at a hotel that was included in the morning!! 2br suite was perfect ..we will be back ...thank you for a comfortable place to stay
Comment from Hotel Management
May 21, 2016
Hello Jim Thank you for sharing a review. We are glad you enjoyed the Two Bedroom Suite and breakfast when you stayed at the TownePlace Suites Buffalo Airport in November. We can't wait for your next visit!
5 out of 5
by A verified traveler

Posted Nov 5, 2015 on Hotels
Nice accommodations for a week long stay.