Ratings based on 420 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from mississauga on

Posted Nov 4, 2017
Pleasant and easy check in and staff were fast and efficient
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
We are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal canada

nice place.

Posted Oct 30, 2017
Pros: close to new era field, close to mall, nice staff.
a bit dated, however clean. very pleasant staff, comfortable, not much of a lobby, we went to see a ball game. the room was perfect for a nice sleep.
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
Sam, we are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomfield NJ

Very clean and updated room. Comfortable beds!!!!!

Posted Oct 28, 2017
Pros: Cleanliness, rate and comfort.
Cons: More apparatus in the gym.
Location: Close to where I work, shopping and all types of restaurants!
The room was very clean and comfortable. More-so that I expected from a hotel of this type. Staff was very, very good! The location was great with plenty of great places to catch a bite. I plan on staying here again when I am in Buffalo for work. Super deal-really great rates!
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
Dan, we are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Oct 22, 2017
Great location! Rooms were very clean! I was a little nervous staying there but after our stay we will be back!
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
Nicole, we are happy that you enjoyed your experience with us. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
4 out of 5
by fernando

Posted Oct 16, 2017 on Hotels
Good price and good location. Close to everything; shopping, restaurants and entertainment too.
Comment from Hotel Management
Dec 4, 2017
Fernando, we are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location - Easy to Miss

Posted Oct 16, 2017
Pros: Quiet, Great Mattress & Pillows, Nearby Dining, Shopping & Entertainment Options
Cons: Housekeeping was spotty - our bathroom was serviced & towels replaced but the room wasn't otherwise serviced during our stay.
Location: A short drive to I-90 or the airport in a sea of shopping, dining and entertainment options. Galleria Mall, Cabela's, St Joe Hospital.
This hotel is very conveniently located near I-90 and the BUF Airport in a literal sea of shopping and dining options. There are parking lot entrances from both roads at the intersection but both signage and lighting aren't good making them very easy to miss night or day. For a location close to the Airport, highway and so many commercial businesses it's surprisingly quiet. The beds were unusually high off the floor but the mattresses and pillows were excellent. The room was complete as described and was in very good condition. I rated room cleanliness low (disappointing) - entirely because our beds and rooms didn't get serviced beyond new towels for the bathroom. I don't know if this is common or intentional but other than that flaw the room was an excellent value and the hotel overall was in excellent condition. I would stay there again without any hesitation for a couple days. It actually was a little farther from the airport than I thought and farther from my destination than several cheaper alternatives that I have used in the past. The overall comfort and wonderful beds more than offset the additional couple miles and couple dollars. We never even saw the available hotel breakfast because we had other plans.
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
We are happy that you enjoyed your experience with us in Buffalo. I apologize about the issues you encountered with the service staff.
4 out of 5
by A verified traveler

Not bad

Posted Oct 16, 2017 on Hotels
The stay here was alright, can't ask for too much at the price we paid. Can't say it was super comfortable there but it wasn't that bad. If you're just staying the night for a rest then it's fine but if you plan on spending time here, it's not a hangout spot. However, location is great! Shopping malls/plazas and food around - all a walking distance away.
Comment from Hotel Management
Dec 4, 2017
We are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
1 out of 5
by Lori

I think there are bed bugs

Posted Oct 16, 2017 on Hotels
Our stay at Oak Tree Inn was pleasant, staff was courteous. However, after the first night there we started to get red bites one our arms, legs and torso. I’m afraid we had bed bugs so it has left a very sour feeling for us. I would. It recommend this hotel based on that alone.
Comment from Hotel Management
Dec 4, 2017
Lori, I apologize that your experience with us was below average. We will take these comments and address them with our staff. We would love an opportunity to make this up to you. If there is anything that we can do to make your next experience better please let us know.
5 out of 5
by A verified traveler

Posted Oct 13, 2017 on Hotels
Cheap, room was in great shape
Comment from Hotel Management
Dec 4, 2017
We are happy that you enjoyed your experience with us. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Hotel was close to evey thing we wanted to do

Posted Oct 12, 2017
Pros: Clean and close to the mall
Cons: Nothing
Location: Close the mall
Very nice . Would stay at the hotel again. Staff is friendly . Close to the mall and other shopping
Comment from Hotel Management
Dec 4, 2017 by Kylee Sorrells, Hotel Management
Narda, we are happy that you enjoyed your experience with us in Buffalo. With our additional 47 hotels across the country we hope you have the opportunity to stay with us again.