Ratings based on 390 Verified Reviews

3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
HOTEL WAS FINE HAD micro AND MINI FRIDGE.. Staff friendly.
Comment from Hotel Management
Jan 6, 2018 by Manager, Hotel Management
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our staff. Our ever present goal is to exceed expectations of service and accommodations. I hope you'll return to enjoy a five star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice enough

Posted Jan 5, 2018
Decent hotel. Nothing special, but no complaints either. Good place to spend a night or two while in Buffalo area.
Comment from Hotel Management
Jan 6, 2018 by Manager, Hotel Management
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our area. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
3 out of 5
by A verified traveler from Chautauqua county NY

No breakfast

Posted Jan 2, 2018
Leaving at 4 am for plsne, we were promised a bagged breakfast, but they were out of bagels and cream cheese, so we were hungry! Room was okay, but I wouldn't stay there again. Sleep Inn next door was so much better. We will stay there next time. Also they refused to give us points on our account because we rented through you. Other hotels have us points!!!
Comment from Hotel Management
Jan 4, 2018 by Manager, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our breakfast and room. I hope that we will impress you with exemplary service during future visits.
3 out of 5
Recommended
for Everyone
by A verified traveler from buffalo

Good for a quick stay and long term parking

Posted Dec 31, 2017
Cleaner is rude and bossy, hotel should t put apples and drinks out and then tell you not to take them. Hotel check in girl was great. Rooms clean and okay price for what you get.
Comment from Hotel Management
Jan 1, 2018 by Manager, Hotel Management
Your feedback is very welcome as it helps us to recognize and address important issues. Thank you for sharing your honest comments pertaining to our price. We hope to see you again and that you'll truly be impressed with our improvements.
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo ny

Quiet hotel, very helpful staff

Posted Dec 30, 2017
Practically next door to the airport, long term parking at hotel cheaper than airport, shuttle service is free, nice breakfast, helpful staff, and we had a good night’s rest. Glad we picked this hotel.
Comment from Hotel Management
Dec 31, 2017 by Manager, Hotel Management
Thank you for the incredible rating! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for travelers to stay, park and fly!

Posted Dec 28, 2017
Very friendly, helpful and accommodating staff team. It was obvious Debbie went above and beyond for the five of us! they even had packed breakfast bags for us because our flight left so early. Will definitely recommend and stay again when traveling from Buffalo airport.
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
Thank you for the incredible rating! We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

decent hotel

Posted Dec 22, 2017
Hotel is adequate for a stay before a flight. Rooms are a decent size. Bathroom was a bit dirty. Beds are comfortable. Front desk staff was pleasant.
Comment from Hotel Management
Dec 22, 2017 by Manager, Hotel Management
Thank you so much for taking the time to write this insightful review and for providing us feedback on our staff and front desk. It is so valuable to have your feedback brought to our attention and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Good Experience

Posted Dec 21, 2017
Pros: location, room size and clean as well lobby and lounge area very clean.
Cons: Morning staff can be more friendly
Location: close to airport and dinning option
Room was handicapped accessible and spacious with refrigerator in room and flat screen TV. Complementary breakfast has good breakfast options and you can access hot/cold drink machine at any time. Make sure you are there before breakfast closes, once 9:30am comes staff does not wait if they see guest still getting breakfast, they shut down pancake machine, hot eggs and sausages and get all pastries in with in minutes. If you are near washing/house keeping room you might be awaken to staff washing and accessing cleaning equipment early in the morning.
Comment from Hotel Management
Dec 22, 2017 by Manager, Hotel Management
Thank you for taking the time to write this review and share your experience. It was our pleasure to have you as a guest and value your comments regarding our staff and breakfast. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your constructive review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Close to airport, comfortable, and helpful staff.

Posted Dec 19, 2017
Glad to have stayed. And long term parking is cheaper than the airport so definitely great for us.
Comment from Hotel Management
Dec 20, 2017 by Manager, Hotel Management
We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding our parking. Your comments help us to see areas where we can improve and we appreciate that you have taken the time to review our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheektowaga, NY

Good hotel with reasonable price next to the airpo

Posted Dec 13, 2017
Staff for the most part very helpful and accomodating.Hotel is basic but definitely has every thing required.
Comment from Hotel Management
Dec 15, 2017 by Manager, Hotel Management
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our staff. Please do consider us again on your next visit to the area.