Ratings based on 730 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Owen Sound, On

Nice, close to Galleria mall

Posted Jun 27, 2017
Nice and clean, modern, free breakfast is above average and the fresh cookies at the front desk were a hit!
4 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Room was clean and did not have that Air fresher smell used to cover up something and the area had lots of places to eat
1 out of 5
by edwin

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

Great value and location

Posted Jun 5, 2017
Pros: Great value--booking a non-refundable rate got us a rate that was easily $50 cheaper per night than the closest, comparable competitor in the area.
Cons: Nothing--it was great.
Location: Across from Galleria Mall and your choice of shopping and restaurant destinations. 10 mins to airport. 20 mins to downtown. 25 mins to Niagara Falls.
Hampton Inns always deliver and this one stood out as one of their best. Spacious, comfortable rooms, attentive staff, full free breakfast, separate indoor pool/spa, and the perfect location close to downtown Buffalo and easily accessible to Niagara Falls--all across the street from the Galleria Mall. Couldn't ask for a better experience--especially for families.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 4, 2017 on Hotels
4 out of 5
by Floyd

Posted Jun 1, 2017 on Hotels
The free breakfast buffet could have used more choices such as bacon, sausage and melted hot chees to be placed over the scrambled eggs. Otherwise everything else was ok
2 out of 5
by Sofia

Horrible smell and small room

Posted May 22, 2017 on Hotels
Somehow we were put in a smoking room. Room smelled horrible. Couldnt breathe all night. I am a smoker and still couldnt handle smell. Didnt realize in NY you could still smoke in hotel room. We booked for 5 adults and only got 2 queen size beds no couch and no room for a cot. Better off booking for 3 for cheaper rate.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 20, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Perfect stop right off the thruway

Posted May 7, 2017
I liked this hotel. Friendly staff, clean room, good breakfast options. The only possible negative is that there was an occasional loud truck but other than that-great stay!
5 out of 5
by David

This traveler left a rating score only Posted May 3, 2017 on Hotels