Ratings based on 752 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to the airport

Posted Dec 5, 2017
Clean room friendly staff. Great hotel close to the airport. Only drawback is the lack of dining options nearby. Could use a restaurant nearby for travelers to grab a bite to eat.
Comment from Hotel Management
Dec 10, 2017 by -Management, Hotel Management
Thank you for staying with us. Your feedback is greatly appreciated. While we do not have a restaurant at the hotel, there are indeed plenty of quality dining options in the area. We even provide our shuttle service to take our guest to many fine local eateries. Keep that in mind for your future visits. We always a have an extensive listing of local restaurants within our shuttle range handy at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice well appointed and well staffed hotel

Posted Oct 9, 2017
We were very satisfied with our stay. Due to the hotels proximity to the airport we were pleasantly surprised with the soundproofing. Our room overlooked greenspace, was larger than expected with a brilliant configuration in the bathroom area. The heating unit could have been quieter and the shower nozzle needs scrubbing. Breakfast area is lovely; the food adequate.
Comment from Hotel Management
Oct 11, 2017 by -Management, Hotel Management
Thank you for choosing to stay with us on your recent trip to Buffalo. I'm pleased to see you had an outstanding experience. Keep is in mind on your next visit to Buffalo!
5 out of 5
by timothy

No plane noise !

Posted Sep 10, 2017 on Hotels
Great airport location but was really quiet no plane noise and a good breakfast with great staff .
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for your compliments. We appreciate the feedback.
5 out of 5
by Lorie

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for staying with us. We appreciate your 5 star feedback.
3 out of 5
by A verified traveler

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean, helpful staff

Posted Aug 31, 2017
Convenient location and friendly, helpful staff. Spacious room (2 queen beds, desk, chair), comfortable beds with pillow selection (firm or soft). Newer hotel, nice decor. Free shuttle from airport, large pool and enjoyed time in the hot tub! Free WiFi with good connection, breakfast included with good selection of eggs, bacon, sausages, breads, muffins, fruits, yoghurts, juices, teas and coffee! Seating is limited but staff pointed out a meeting room across the hall that could be used. Saw the exercise room but didn't use it, appeared to be small but had a glass wall that overlooked the pool area. Nuce touch was the Kuerig machine in rhe room!
Comment from Hotel Management
Sep 1, 2017 by -Management, Hotel Management
Thank you for staying with us. We appreciate the feedback regarding your recent visit. Happy to see you enjoyed your time with us. Safe travels!
3 out of 5
by A verified traveler from Toronto

clean but needs attention to detail

Posted Aug 28, 2017
The room and hotel look clean and professional but if you look closer , there is neglect - for example, the bottom edge of tub was showing a lot of rust and the toilet dispenser was loose innthe wall. There was no fridge in room. Innthe morning, cleaning staff were passive agressive because my daughter coming back from pool dripped some water on carpet
Comment from Hotel Management
Aug 30, 2017 by -Management, Hotel Management
Thank you for staying with us on your recent trip to Buffalo. We appreciate your feedback and will look into the issues you have brought to our attention.
5 out of 5
by Catherine

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Aug 30, 2017 by Kristie, Hotel Management
Thank you for staying with us. I'm happy to see you had a 5 star experience with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Very clean and comfortable

Posted Aug 25, 2017
Close to airport and shopping. Variety of breakfast choices. Staff was very polite and helpful.
Comment from Hotel Management
Aug 28, 2017 by -Management, Hotel Management
Thank you for staying. I'm happy to see you had a 5 star experience with us!
5 out of 5
by Mary J

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017 by Kristie, Hotel Management
Thank you for choosing to stay with us. I'm happy to see you received a 5 star worthy experience.