Ratings based on 758 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Friendly staff at check in, hotel room in excellent condition, perfect spot for a pre-flight stay.
Comment from Hotel Management
Dec 29, 2017 by -Management , Hotel Management
Thank you for letting us know about your positive experience with us. We appreciate the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to the airport

Posted Dec 5, 2017
Clean room friendly staff. Great hotel close to the airport. Only drawback is the lack of dining options nearby. Could use a restaurant nearby for travelers to grab a bite to eat.
Comment from Hotel Management
Dec 10, 2017 by -Management, Hotel Management
Thank you for staying with us. Your feedback is greatly appreciated. While we do not have a restaurant at the hotel, there are indeed plenty of quality dining options in the area. We even provide our shuttle service to take our guest to many fine local eateries. Keep that in mind for your future visits. We always a have an extensive listing of local restaurants within our shuttle range handy at the front desk.
5 out of 5
by Andrew

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Nov 30, 2017 by Kristie, Hotel Management
Thank you for the feedback. Keep us in mind for the next time you are passing through Buffalo.
4 out of 5
by Jane

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 30, 2017 by Kristie, Hotel Management
Thank you for the staying with us. We appreciate the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice well appointed and well staffed hotel

Posted Oct 9, 2017
We were very satisfied with our stay. Due to the hotels proximity to the airport we were pleasantly surprised with the soundproofing. Our room overlooked greenspace, was larger than expected with a brilliant configuration in the bathroom area. The heating unit could have been quieter and the shower nozzle needs scrubbing. Breakfast area is lovely; the food adequate.
Comment from Hotel Management
Oct 11, 2017 by -Management, Hotel Management
Thank you for choosing to stay with us on your recent trip to Buffalo. I'm pleased to see you had an outstanding experience. Keep is in mind on your next visit to Buffalo!
5 out of 5
by Deborah

Posted Sep 23, 2017 on Hotels
Comment from Hotel Management
Sep 30, 2017 by Kristie, Hotel Management
Thank you for staying with us. I'm happy to see you had a 5 star experience.
5 out of 5
by A verified traveler

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Sep 20, 2017 by Kristie, Hotel Management
Thank you for staying with us. I'm happy to see you had a 5 star experience!
5 out of 5
by Ed

No travel expert, but did stay at Holiday Inn Xpre

Posted Sep 13, 2017 on Hotels
the staff were very service oriented, the facility was clean and comfortable, the location is very convenient to the airport and lacked freeway and aircraft noise.
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for letting us know about your time spent with us. I'm happy to see you had a 5 star experience.
5 out of 5
by timothy

No plane noise !

Posted Sep 10, 2017 on Hotels
Great airport location but was really quiet no plane noise and a good breakfast with great staff .
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for your compliments. We appreciate the feedback.
5 out of 5
by Lorie

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Kristie, Hotel Management
Thank you for staying with us. We appreciate your 5 star feedback.