Ratings based on 549 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
we had a great stat. the location was very convenient, close to a shopping mall and near by restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON Canada

Thin Walls

Posted Oct 15, 2017
Pros: Ease of movement around the hotel. Liked the balcony facing out onto the swimming area. Felt tropical.
Cons: Also, the sink was awfully low (back stressing), while the toilet was too high (knees have to be higher. BB&Beyond has a gizmo for for that.
Location: Walden Galleria Mall: Great restaurants, etc
The noise from the rooms on either side were: a. The brick wall side was minimally noisy, and we could have borne it, no problem. b. The non-brick wall sounded like there was a horde of wild children in a gymnasium. Pounding the walls as if they were hit it with bats, Finally had to call the office. About a half hour later, things quieted about 50% percent; the pounding of the walls stopped. Seriously, things were shaking on table tops were originally sliding off. The screams however, did not abate. Sound proofing walls would be an improvement.
3 out of 5
by A verified traveler from albany

It's ok

Posted Oct 14, 2017
The room wasn't bad, it overlooked the courtyard which was nice. It gives you even more room. The walls seemed sound proof so that was good. Hallway noise still a factor but that's in pretty much all hotels. My only complaints were that the shower/tub took forever to drain, meaning though stood in ankle deep water when taking a shower and the next person had to stand in yours. The toilet required a double flush every time. We didn't complain to Managmen, so they didn't have the chance to address it so I'm not complaining about them. Their housekeeping staff saw it when "cleaning" or room and didn't feel the need for it to be addressed. One day it took all day to drain. Housekeeping also didn't replenish anything we used on one day and didn't empty the garbage, it appeared they only made the bed. We spent very little time at the hotel while In town for three days so since the sleep was good, I'd say it was ok, But nothing spectacular.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 11, 2017
Nice Hotel, very convenient location next to the mall. The only disadvantage was that house keeping knocked on the door at 8:30 Am for room cleaning which was so disturbing and inconvenient. Swimming pool closes early. Overall good hotel to stay in.
Comment from Hotel Management
Oct 12, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Families
by A verified traveler from Burlington, Ontario

Close to shopping and restaurants.

Posted Oct 11, 2017
Pros: Proximity to shopping and quick access to highway.
Cons: Bathroom
Location: Shopping, restaurants and highway.
Advertised as "deluxe" room, newly renovated. We did not have a pleasant view, bathroom tiles in need of cleaning or re-grouting. Bathroom was very small.
Comment from Hotel Management
Oct 12, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario Canada

Hotel Shuttle - perfect

Posted Oct 9, 2017
Pros: Hotel Shuttle
Cons: Menu for hotel...offer more vegan protein options for breakfast.
The complimentary shuttle for areas within 2mile radius is very helpful. Drivers were courtesy and the call in for pick up with the ETA helped with timing.
Comment from Hotel Management
Oct 12, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

great time

Posted Oct 7, 2017
Loved the hotel and the pool area was fantastic Beds were comfortable and staff was friendly
Comment from Hotel Management
Oct 9, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback and look forward to having you as are guest again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Very nice hotel with Airport shuttle

Posted Oct 7, 2017
Pros: Everything! Airport shuttle was great!
Location: near a large shopping mall, and many restaurants
We arrived a bit early, but were still allowed to check in. Since we had an early morning flight the next day, we returned our rental car the day we checked in. The Millenium was very prompt in sending the airport shuttle to get us back to the hotel. The next morning the shuttle was already pulled up to take us to the airport. Although, we didn't use any of the hotel facilities, I would definitely stay there again if I was in Buffalo!
Comment from Hotel Management
Oct 9, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback and look forward to having you as are guest again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Nice Hotel

Posted Oct 6, 2017
Pros: Cleanliness
Cons: Hallways need updating
Location: There are many things to do nearby. A huge mall is walking distance from the hotel.
We stayed at the Millennium hotel for a couple of days in September. The rooms are huge and clean. The location is just a few minutes from the airport and walking distance to the Galleria Mall. The staff was very nice and the hotel has a great pool. The building and hallways are old and need some updating, but other than that, the hotel is great. I would stay there again.
Comment from Hotel Management
Oct 9, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback and look forward to having you as are guest again.
2 out of 5
by A verified traveler

Posted Oct 5, 2017
Room was facing parkung lot.. Good try to upgrade...
Comment from Hotel Management
Oct 9, 2017 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback and look forward to having you as are guest again.