Ratings based on 712 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 16, 2018
Waited 25 min to check in, one person at front desk six people in Line. Inefficient and frustrating.
Comment from Hotel Management
Jan 17, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback! Sorry to hear about the long wait at check in. I do apologize for that.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight get-a-way

Posted Jan 12, 2018
Pros: Location, location, location.
Cons: Nothing
Location: Couple of miles south of Buffalo Airport. Could see Buffalo skyline from 8th floor. Niagara Falls is a 40 minute trip away. Canada one half hour.
Needed a mini-vacation after the holiday. Checked into Millenium in the middle of the week. Great rate from expedia. Great pool, major shopping mall next door. Many good restaurants in neighborhood. Two within walking distance. Staff very helpful. Will do this again when I need a break.
Comment from Hotel Management
Jan 17, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Posted Jan 8, 2018
Check in was effective and the staff was helpful and friendly. Rooms were clean and spacious. Bed linens were clean, but rough and the mattress was just average. Overall, great value for money.
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Jan 8, 2018
Quick and easy registration and check out. Clean, and nicely renovated. I like the fact that they have an indoor centre that tries to feel like a hot sunny day at the beach, especially during the freezing winter.
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Great stay however too many kids allowed to roam around the hotel without adult supervision. We are always told they are hockey teams. Over all great experience we just wouldn’t allow our children to walk/run around freely.
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel steps away from the Walden Galleria

Posted Jan 6, 2018
I took my four granddaughters on a shopping trip to Buffalo and this hotel was the perfect place to stay. The staff were friendly and any requests were handled quickly and efficiently.
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Close to shopping and great food

Posted Jan 6, 2018
Coldest weekend you could imagine. Stayed in ordered room service. Food was exceptional. Staff friendly and helpful. Will certainly return to Millennium
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Good experience, close to everything, restaurant n shopping, plenty of parking.
Comment from Hotel Management
Jan 10, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Nice renovations! Everything looks really nice and clean. We found the bathroom to be a bit small and the water pressure was really low but other then that, it was a great stay!
Comment from Hotel Management
Jan 4, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Cozy room and close to mall. Great price, would stay again.
Comment from Hotel Management
Jan 4, 2018 by Jeff, Hotel Management
Thanks for staying with us. We appreciate your feedback!