Ratings based on 893 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo

Posted Oct 15, 2017
Great ppl great rooms friendly staff everything was great
Comment from Hotel Management
Oct 16, 2017 by Tiyame, Hotel Management
Thank you for staying at Sleep Inn! We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from state college Pennsylvania

Quick trip to Buffalo

Posted Oct 12, 2017
Bed was a little firm for my taste, but room was very clean and staff was wonderful, would definitely stay again
Comment from Hotel Management
Oct 12, 2017 by Tiyame, Hotel Management
Thank you for staying with us at Sleep Inn & Suites. We appreciate your feedback and look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice. I liked this hotel has an elevator

Posted Oct 11, 2017
Pros: Closeness to shopping.
Cons: Door leading to shower room needs to be repaired. Sliding door hard to open and close to restaurants
Location: Shopping close by. Easy acess to major hiways
Easy to get in and out not far from shopping and restaurants. First time stay, very pleased
Comment from Hotel Management
Oct 12, 2017 by Tiyame, Hotel Management
Thank you for staying with us at Sleep Inn & Suites. We appreciate your feedback and look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Well maintained reasonably priced hotel

Posted Oct 6, 2017
Had a wonderful stay here. The room comfort, cleanliness, hotel front desk staff were all wonderful. Breakfast runs from 430am-9am, keeping the travelers in mind as this hotel is right next to the international airport. Breakfast was decent and you will find all the items that makes up a normal breakfast. The cleaning lady present in the breakfast hall was a little annoying and was constantly behind the back. It would be great if she can overlook the tables from a corner rather than running behind everyone’s back😁 Overall, had an excellent stay and I highly recommend it
Comment from Hotel Management
Oct 8, 2017 by Reanna Shaw - Front Office Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackson's Point, ON

Home away from home....

Posted Sep 28, 2017
Pros: Clean, friendly and convenient
Cons: Would prefer oatmeal that is ready made as opposed to packets but it's a minor thing!
Location: Super close to Buffalo Airport (across the road) and there is a 24 hour shuttle, if needed!
The hotel is conveniently located for either travelling via the Buffalo Airport or enjoying a few days away. The hotel staff are SUPER friendly and accommodating. Clean and very modern. Breakfast is included and has a good variety. Would definitely return!
Comment from Hotel Management
Sep 30, 2017 by Front Desk, Hotel Management
We appreciate your feedback! Thank you for staying with us!!
1 out of 5
by A verified traveler

Bed bugs?

Posted Sep 25, 2017
Something bit me while I slept. Since I pre-payed, I was screwed. Nice way to treat an elite member.
Comment from Hotel Management
Oct 8, 2017 by Reanna Shaw - Front Office Manager, Hotel Management
I'm sorry you were not pleased with your stay. I haven't been informed of this, did you talk with a manager about this? We take these complaints very serious and will come up and check your room. Please contact the hotel directly to speak to our Front Office Manager. Thanks!
3 out of 5
by A verified traveler

Close to airport

Posted Sep 22, 2017
Room needs to many repairs same as secure windows wall shower etc
Comment from Hotel Management
Sep 25, 2017 by Reanna Shaw - Front Office Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 16, 2017
Great staff.... close to the airport... room was a little out dated but it was very clean.
Comment from Hotel Management
Sep 17, 2017 by Reanna Shaw - Front Desk Supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
no problems at all. staff very friendly, constantly asked if anything we needed. rooms where clean. no bad issues at all. Breakfast staff where very helpful.
Comment from Hotel Management
Sep 15, 2017 by Reanna Shaw - Front Desk Supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fresh and clean

Posted Sep 11, 2017
Needed a basic room for overnight and this was just right. Clean and comfortable.
Comment from Hotel Management
Sep 11, 2017 by Reanna Shaw - Front Office Supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!