Ratings based on 1,194 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Nice hotel. Convenient to get to MARTA

Posted Jul 18, 2017
Pros: The lobby and the amenities.
Cons: Van Shuttle Service to and from the MARTA Subway Station. I think it should run more frequently and a later than it does.
Location: The location had a number of restaurants around. Hotel was in a nearby residential area. The hotel is about 20 minutes from Downtown Atlanta.
The Doubletree Hotel was a great experience to stay in. Loved the hotel. Very accessible by MARTA.
Comment from Hotel Management
Jul 19, 2017 by General Manager, Hotel Management
Phillip, thank you for your feedback! It’s our pleasure knowing you loved our convenient location and had a great time being with us. We would love to welcome you back soon to the Doubletree Hotel Atlanta/North Druid Hills whenever your travels bring you back to our area. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
3 out of 5
by A verified traveler from New Orleans

Not up to Hilton quality

Posted Jul 17, 2017
Pros: Was able to keep room at 68 degrees and it was cold, exactly like I wanted it.
Cons: Ask housekeeping to honor the clients wish of "not being disturbed"
Windows didn't lock and were taped with clear plastic over it. When I asked about it they said they would send someone up, that was at 10 pm. I gave up waiting at 12 midnight and called and told them never mind I was going to bed. Hotel was always noisy at all times of the day and night, housekeeping knocked on door every morning despite the "do not disturb" sign hanging on door.
Comment from Hotel Management
Jul 20, 2017 by Linda, Hotel Management
Dear Guest, Thank you for your recent stay and also for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We have communicated your observations with our management team and we have taken action to ensure this does not happen again. We hope you will give us another chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Linda General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
We feel so comfortable in hotel(staff, hotel condition, cleanliness) and thankful for shuttle service for my conference. Even though one night trip there, I recommend this hotel to a friend.
Comment from Hotel Management
Jun 30, 2017 by General Manager , Hotel Management
Thank you for posting wonderful comments about your stay at the Doubletree Hotel Atlanta/North Druid Hills. We are absolutely delighted to know how comfortable you were here with us and for getting the shuttle service. We appreciate your recommendation and look forward to welcoming you back on your next trip to the Atlanta area. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
by Tabatha

Great overnight stay!

Posted Jun 17, 2017 on Hotels
Great, staff was very attentive and helpful!!!! Love the hotel and esp the cookies!
Comment from Hotel Management
Jun 19, 2017 by James, Hotel Management
Tabatha, we appreciate your wonderful feedback! The ultimate compliment from a guest is to acknowledge that we were able to meet all their expectations, so thank you! We have shared your feedback with our staff and commended them for doing such a wonderful job. Thanks for staying with us, and we look forward to welcoming you back very soon to the Doubletree Hotel Atlanta/North Druid Hills. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
4 out of 5
by Mario

Helpful staff

Posted Jun 15, 2017 on Hotels
I'm glad I stayed outside the big city. My room was clean, comfortable and welcoming staff. Service was good. A on 6.13-6.14, night Staff went the extra mile help me resolve a issue in the business center.
Comment from Hotel Management
Jun 17, 2017 by James, Hotel Management
Mario, thank you for staying at the Doubletree Hotel Atlanta while in North Druid Hills area. We appreciate you recognizing and commending the staff for providing you with excellent customer service. We work hard to make sure we take care of each guest's needs and comments like yours assure us we are on the right track. Thanks for your feedback, and we hope you will stay with us again soon.  Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
4 out of 5
by Jerry

Convenient location, but entrance not well marked

Posted Jun 11, 2017 on Hotels
We were in ATL for our daughters' college graduation. I had booked the rooms just before the I-85 situation. I thought there might be a problem getting to the hotel, but luckily there wasn't. The entrance to the hotel using GPS (and may have just been my GPS causing the trouble) was a bit difficult to locate. The rooms themselves were nice, but it would have been nice if we'd been able to get rooms side by side. The floor we were on, the a/c wasn't working in the hallway, the ice machine didn't work and a room service plate was left in the ice machine room for a couple days. The staff was really nice throughout the stay and even after. We had left something in our room and the staff was kind enough to mail it back to us. The hotel offered a breakfast buffet, but we didn't take advantage of it. The parking lot backs up to a fast food chain that serves breakfast and that worked for our larger group. I was afraid to price out a breakfast that looked that nice for a group as large as ours. If needed, we would stay again due to the staff and the convenient location.
Comment from Hotel Management
Jun 14, 2017 by James, Hotel Management
Jerry, thank you for being our guest at the Doubletree Hotel Atlanta/North Druid Hills. It’s nice to know our location was convenient for your needs and that you were impressed with our helpful associates. We also appreciate your observations and will work diligently to make sure we are more consistent in our service levels. Thanks again for your business, and we look forward to welcoming you back very soon. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
by Louise

Great stay, explain the breakfast difference

Posted Jun 6, 2017 on Hotels
Wonderful stay! Cookies are the best! Our info said breakfast would be $7, but that was only the cold breakfast. Ours was $13, not bad but it would have been nice to know the difference ahead of time. Service was excellent!
Comment from Hotel Management
Jun 8, 2017 by James, Hotel Management
Thank you for being our guest at the Doubletree Hotel Atlanta/North Druid Hills. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Close to Morehouse and convenient to other areas.

Posted Jun 4, 2017
Pros: The comfort of sleeping well and safety.
It was rainy when I arrived and the person at the desk received me well. I was tired and had ten minutes to dine but she told the diner that I will be down within the ten minutes and I was accomdated . Thanks to the staff on duty!
Comment from Hotel Management
Jun 4, 2017 by General Manager, Hotel Management
Susie, thank you for staying at the Doubletree Hotel Atlanta while in North Druid Hills area. We appreciate you recognizing and commending the staff for providing you with excellent customer service. We work hard to make sure we take care of each guest's needs and comments like yours assure us we are on the right track. Thanks again for your feedback, and we hope you will stay with us again soon. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
by shannon

Very nice stay.

Posted May 24, 2017 on Hotels
Couldn't have been nicer. The hotel was well kept , the staff very helpful & nice. Room was very clean , beds were comfortable. Loved the room service after a long day at work.
Comment from Hotel Management
May 26, 2017 by James, Hotel Management
Shannon, thank you for sharing your wonderful experience at the Doubletree Hotel Atlanta/North Druid Hills. We are delighted to read our outstanding hospitality and your well-appointed room met all of your expectations for a great stay. We appreciate your business and hope to be your first choice every time you visit our area. Sincerely, Linda, General Manager, Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
by Edgar

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by James, Hotel Management
Edgar, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so rating such as yours tell us that we are succeeding. We look forward to your next stay at the Doubletree Hotel Atlanta/North Druid Hills. Sincerely, Linda General Manager Doubletree Hotel Atlanta/North Druid Hills