Ratings based on 564 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Very nice

Posted Jul 9, 2017
Pros: All
Cons: Price
Location: Mall
Nice hotel. I stay there every visit to the area. Rooms are clean and comfortable
Comment from Hotel Management
Jul 11, 2017 by Hotel Management, Hotel Management
Dear Ray, thank you so much for the great review! We take much pride ensuring our valued guests have the best experience while staying with us and are happy to see this was reflected during your visit. Please come back and see us the next time you are in Buford. Much appreciated!
5 out of 5
by marshall g

great

Posted May 15, 2017 on Hotels
all was very good at this hotel
Comment from Hotel Management
May 17, 2017 by Management, Hotel Management
Dear Marshall, Thank you very much for the great review! We work hard to ensure our valued guests have the best experience during their stay with us and we are very happy this was reflected during your visit. We hope to see you again when you are back in the area. Cheers!
2 out of 5
by A verified traveler

Posted May 14, 2017 on Hotels
Got 1 am scam credit card caller in room thru front desk, not pleased or professional behavior from staff
Comment from Hotel Management
May 16, 2017 by Management, Hotel Management
Hope you had safe travels back home and thank you for posting this feedback. It is because of these things we can ensure that we maintain and also improve upon the experience for our valued guests. We are disappointed that this happened while you stayed with us and please accept our deepest apology and we assure you that it will be addressed with our staff. Outside of this, I hope your stay in the area was pleasant and that you will give us another chance in the future to exceed your expectations.
3 out of 5
by A verified traveler

The hotel is ok but for the price I'd expected lux

Posted May 11, 2017
Location: It's in a good location near the Mall.
Everything about the hotel was ok. Just ok. It was expensive and I had expected something quite luxurious for that prices.
Comment from Hotel Management
May 11, 2017 by Hotel Manager, Hotel Management
Thank you for the feedback. Hope you had safe travels back home. We do our best to ensure our valued guests experience a high level of customer service at competitive prices. We hope you will come visit us again in the future and give us another chance to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

ACCESSIBLE? NOT!

Posted May 10, 2017
Pros: The lady on the front desk was very professional and accommodating! I was not feeling well and she facilitated an early check-in!
Cons: See above!
I originally made this reservation for just myself and I am wheelchair bound. At the last minute my husband could come. If he had not I would NOT have been enable to use the room!!! The toilet is not an ADA approved 17+ inches so I could not get off the potty!!!! The room was on the first floor but there were 2 steep ramps as well as carpet that was almost impossible to roll on just to get to the room!!! Also it is the last room in the hall over losing a lovely view of the parking lot!!!! The wall in the bathroom has some kind of repair attempted with what looks like masking tape!
Comment from Hotel Management
May 12, 2017 by Hotel Manager, Hotel Management
Thank you for providing feedback regarding your stay with us. We are very happy to hear that our staff was able to facilitate your early check-in. We are sorry to hear that you were unsatisfied with the accessibility features of our room. Most guests, who require them, have had no issues with this room; however, we understand that not everything is the same for everybody and will definitely take this into account. Also, if our guests in wheelchairs require assistance getting to their rooms, our staff is more than happy to provide them with help ( i.e. going up ramps). Outside of this, we hope your stay in Buford was a pleasant one and please come back and see us the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Biloxi, MS

Close to Mall of Ga

Posted May 6, 2017
Was there for a day, always enjoyed staying at this hotel when I come here.
Comment from Hotel Management
May 7, 2017 by mdesai, Hotel Management
Thank You For Choosing Our Property.
5 out of 5
by A verified traveler

A Good Hotel

Posted May 4, 2017 on Hotels
When I arrived, Lexi at the front desk was very friendly. She remembered my name and used it every time she saw me. The hotel was easy to find, clean, safe, comfortable, and quiet. It was close to stores and restaurants. Pretty much everything you could ask for in a hotel.
Comment from Hotel Management
May 7, 2017 by Management, Hotel Management
Thank you for your comment and choos our hotel.we appriceat you business.
5 out of 5
by Kevin

All Good

Posted May 1, 2017 on Hotels
Quick check-in, clean place; in good, seemingly safe location. Would stay here again.
Comment from Hotel Management
May 7, 2017 by Management, Hotel Management
Thank you for stay with us.and comment.
4 out of 5
by Rickey

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 7, 2017 by Management, Hotel Management
Thank you for choose our hotel.
4 out of 5
by A verified traveler

Great location, thin walls.

Posted May 1, 2017 on Hotels
Close to everything you want to be around. Thin walls
Comment from Hotel Management
May 9, 2017 by Management, Hotel Management
Thank you very much for the review! We work very hard to ensure our guests have the best experience while staying at our hotel. It is through your feedback that we can continue to improve upon the services we offer our valued guests. Our apologies if you heard noise through the walls. If we have availability, we are more than happy to move our guests into a new room. We hope you will come back and see us in the future and we can have another chance to exceed your expectations!